Casa Lalla

Property was lovely, and the staff was wonderful!

We only stayed one night & so I don’t have much to say.

Casa Lalla is a beautiful Riad close to the Medina. I chose it because of the advertised pool (traveling with children). However the pool was not heated and the visible jets appeared to be mere decoration. The dinner is held in the courtyard itself. It can get noisy during clean up and quite late past 10pm.

I had a lovely stay, breakfast was excellent and served with love, very nice lady at reception was very helpful and made a few phone calls for me to get info from tour company, thank u so much for all your help and hospitality. Memorable trip.

Wonderful staff and amazing restaurant in a great location

My daughter 21yrs and I had a wonderful stay. The suite was beautiful and gorgeous open tole shower. The restaurant offers French and Moroccan cuisine, it was so good we ate there twice. Great location for walking around, and catching nearby tours. It is not drivable and you will be walking down narrow pathways in Jemma El fna and going to meet up locations nearby for tours no hotel pick-up. For us it was perfect and would stay again!

This was our fifth trip to Marrakech and this was by far the worst Riad experience we have ever had! I booked 2 Senior Suites on the second floor and one of the rooms had a strong odor of sewer that woke up my elderly mother in the middle of the night with a bad headache and had to open the windows. When we contacted management, the manager Alex informed us that they are aware of the sewer backup in the shower, but didn't want to disturb us so they just left us to soak in the nasty odor until I demanded a solution or another room!!His solution to fix this issue was to place 2 candles in the room to cover the odor of sewer until it is fixed. I am beyond disappointed in this Riad. Although the staff were friendly, however this Riad needs major improvement. There is music band playing until 10p.m every night which we could hear loud and clear inside our rooms on the second floor. Our 2 years old who usually goes to sleep at 8:00p.m. was wide awake until the music stopped playing every night. Do not come to this Riad if you have children, it is very loud, smells like a sewer and is not child friendly.

The property was lovely - there is a small pool in the riad central courtyard which would probably be too small to swim in, nevertheless I imagine it would be great to cool down in in a very hot day. The location is also great and very near to the main Jemaa-el-Fna square. The central courtyard is beautiful and doubles up as a restaurant. The room was clean and very comfortable with period styling, and I was surprised to find an extensive range of TV channels in most languages with many from home. All the staff knew which room we were staying in without us having to say and were very helpful and flexible with our requests. The roof terrace is a very pleasant spot for breakfast (which is decent), and a good spot for a more 'relaxed' dinner, whilst the main courtyard feels a little more like a nice dinner 'out'. The restaurant is excellent and is featured in the best 100 restaurants in Morocco publication. Great place to stay!

Casa Lalla really is a little oasis in the centre of it all. Tucked away just a few minutes walk from the main square, you could be mistaken for being miles away. So peaceful during the day and at night. The staff were so attentive and I would definitely recommend booking the airport shuttle.

Super friendly and helpful staff. Needs were met with a smile and answers. One note: they stationed a musician directly outside our room to play for diners. Playing continued well after 10:30.

This was our second visit to Casa Lalla and we look forward to our next. We booked the same suite on the 2nd floor, already an upgrade and found everything as before, but better. Sleeker, always clean and more eco-friendly. The restaurant for dinner is a modern take on Moroccan specialties as well as continental/French cuisine. The selection of Moroccan wines are exceptional and not to be missed. Our favorite is probably the staff. From the "young" man who carts our luggage to/from the riad and our driver to Mohamed and Zineb who took care of our every need during our stay. Friendliness and attention to detail is expressed by everyone and we really do feel at home. Looking forward to our next stay.

Friendly welcome and great service!

We had an incredible stay at Casa Lalla. The riad is very close to many attractions in Marrakesh, which makes it really convenient. Besides that, we were happily surprised by the amazing restaurant in the property; dinner was exquisite! The room was spacious, beautifully designed and very functional. Most memorablem of all, though, was the super friendly staff! From checking in, to dinner and breakfast, the entire team was dedicated to spoiling us really. Great place to stay in this lovely city!

The riad is tucked away so for a single female travelling take this into consideration, I ordered an airport pick up - brilliant and so glad I did as would never have found the riad. Check in was very good - was informed no internet due to an external problem, I dined in the restaurant very nice. The room was good I booked a suite glad I did as even the suite was relatively compact, everything in there even a good hairdryer! Shower very good and powerful. Internet was still not working next day (I was quite upset re this as was due to work) the owner gave me his phone to tether from - so very kind! Breakfast on the roof terrace was nice Overall a nice stay albeit very quiet as Morocco has just re opened. The staff really wanted to please and meet all my expectations. I was quite difficult and I have to say they exceeded in making me comfortable!

This place is nice, few blocks from the square , smell a old place, the breakfast is good The staff are nice I think all the hotels or Riad in the Médina are located inside someone’s hard to find we didn’t know that

Very nice nice stay good location food was excellent at the Riad great service friendly hosts

A beautiful Riad which is only a short walk from the main market square in Marrakech. Very friendly and helpful staff - nothing was too much trouble for them. We had dinner there one evening and enjoyed traditional Moroccan cuisine such as chicken pastille, lamb tagine and beef tagine. In terms of downsides, the pool is very small and not heated so we didn't actually use this. The towels are incredibly soft but very fluffy so you end up covered in grey fluff. Not all rooms have a standard shower - it's a bath with a shower head that you need to hold which isn't ideal. Would definitely be happy to stay here again!

I never left a review before but I feel compelled to leave one for Casa Lalla because it is the #1 reason why we loved our trip to Marrakech. The staff went way beyond their duties in making us feel welcome and traveling with a 4 year old felt seamless. We loved everything of this riad.

Excellent stay at Casa Lalla. Warm and Kind reception at the Riad. The crew was very professional. The pick-up service from the airport was great! The Riad has a great location, only 2 minutes from the square! Beautiful rooms, quiet and super clean. Nice view from the rooftop. The food was amazing, we had dinner at the Riad, recommended! Breakfast was also delicious and kept us in shape until lunch!

Between Expedia and I we tried to speak to the owner of this hotel to help me change the dates since I made a mistake when booking. The owner denied and did not want to help me. Hanged the dates. So make sure if you are booking with them that you have the correct dates. A friend of mine had a similar situation and just like me we lost our money :(