Dominium Palace

Good stay with access to multiple things in the hotel, certain departments were great and really on job but some not being was slightly disappointing. Hotel room wasn’t clean when checking in but was resolved quickly. Is a great recommendation for the price and area.

Wonderful Stay at the Dominium Palace Highly Recommend! We had a great stay at the Dominium Palace! Special thanks to the breakfast team the chefs (the lady and the gentleman) who made the omelettes with such care every morning. Big shoutout to AbdelAllah and the rest of the breakfast staff for their attentive and kind service. Also, a thank you to Mohammed at the front door who was always welcoming and helpful, and to the staff at the pool who made our time there even more enjoyable. We did have a small incident during our stay, but the hotel staff handled it professionally and went above and beyond to make things right. That level of care and service means a lot. We’ll definitely be coming back! Breakfast was Top!

Really good stay

Great reception staff and cleaning crew however WiFi was awful in non pool view rooms and was only usable in the terrace and lobby. Some staff were occasionally dismissive as they couldn’t understand English but were okay when spoken to in French. Overall would go again but probably get a pool view for the WiFi as the WiFi was terrible unusable elsewhere. The location of this place is great as well about 20 minute walk to souk el had and the beach

Hotel is absolutely beautiful. Great amenities & the rooms are spacious

Everything was excellent especially Mohammed at Reception who will meet all your needs

I was extremely disappointed with my stay at this hotel. We were given a poorly maintained room with broken tiles, which caused water to pool on the floor. There was no phone in the room to contact reception, and the location of our room—at the furthest point in the hotel—meant taking two separate lifts just to reach it. This became even more inconvenient when housekeeping forgot to replace our towels or separate the beds as requested. The overall service was subpar, and definitely not worth the price I paid. One of the most concerning aspects was the behavior of a staff member named Mehdi at reception, who I heard insulting me in Moroccan over the phone to a colleague. This is completely unacceptable and unprofessional. To top it off, breakfast was disappointing, with plenty of dirty cutlery and broken glasses being used. Overall, I would not recommend this hotel based on my experience.

I stayed at Dominium Palace as part of a group holiday with four girls. The hotel itself is stunning, with great facilities and beautiful interiors — it definitely has the potential for a luxury experience. On the first night, a curtain fell in one of our rooms just from being opened, but to their credit, the hotel staff responded quickly and resolved the issue efficiently. Unfortunately, the overall experience was tainted by the behaviour of some staff. While a few were friendly and professional, others were rude and made me feel incredibly uncomfortable. I even felt mocked and discriminated against at times, which was heartbreaking. My experience with Abdelaziz in the restaurant, in particular, was deeply upsetting and has made it clear I won’t be returning to the hotel. It’s a shame, because the setting is lovely — but the attitude of some staff members completely overshadowed that.

I stay

Great quite location

This hotel is absolutely amazing, from its decor to its friendly staff, the star rating should be way higher, from someone that travels a lot this hotel is amazing, from its amazing staff on reception, bar staff and pool staff Mohammed all amazing, had food at the hotel which was a buffet and was great with a good selection of traditional and continental foods, me and my friends will definitely be back, we absolutely loved our stay!

One of the best hotels you could book, especially solo travelling for females. The facilities are amazing and the staff make it ten times better. Always ready to help and there when you need them. The rooms were always stocked and cleaned everyday. Security and officers are always close by and passes are consistently checked which provides peace of mind. The breakfast was great and they even accomadated my fasts by providing room service for suhoor/sehri at 11pm. Making it convenient for me to keep my fasts without having to get dressed or walk to the cafe. The fitness facility and the lounge pool area are great! The mini mart also has a lot, many GB items if you have definitely missed anything. It lives up to the 5 star experience. 20 min walk to Agadir Beach and to the best cafes & luxury restaurants.

Stayed here for 2 nights as a quick break, I had to change room due to the patio door not staying shut. The 2nd room had female hairs all over the bed, I tried explaining to stay but they didn’t understand. Other than the previous problems, the hotel was decent & fairly new. The staff around the hotel was very polite & helpful

The staff were helpful and friendly. Nothing was too much trouble. The hotel was spotlessly clean. The room was large and the bed very comfy. Towels were changed every day which was not necessary especially as Morocco has had years of drought and water is precious. The swimming pool area was quiet and spacious. Breakfast was very good with a huge variety of Moroccan and European options. Mostly buffet but with freshly cooked omelettes and eggs as requested. Although there are signs for the Spa and hairdressers they do not exist. The coffee shop did not have any sweet or savoury food options as per the description in the rooms.

Great stay, very clean hotel, great staff, will be there again.

Enjoyed my stay had no problems and would definitely come again

Perfekt

Really nice hotel - staff were very friendly. Few things that put us off giving it 5 stars 1. A lot of noise in mornings - sounded like cleaners. Clanking noises. And generally moving through the corridors with a lot of noise which woke us up most mornings 2. Unstable WiFi - was fine for couple days then constantly dropping signal. Hotel took long periods to address the issue. Final call out was told it was because the ‘hotel is quite busy’ - should really get better WiFi then! 3. No iron - had to ring multiple times to obtain iron. Wait times were often 30/40 mins.

Over charging for normal things

Everything was great, thoroughly enjoyed my stay