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Kenzi Menara Palace & Resort
Hotels
8.2
/10
Very Good
959 reviews
What Guests Say About Their Stay
Atia
10.0
/ 10
Staff were welcoming & friendly
Breakfast was delicious and had a lot of variety
Bed room comfortable and large
Javed
10.0
/ 10
Very nice property with beautiful gardens and large outdoor swimming pool. Free shuttle to Jema-al-Fna Square. The staff were all excellent and very friendly. The only negative for me was that my room was on the side of the hotel where there was music coming from a nightclub in a neighbouring property late at night. Also they could do with some soft pillows. But I would happily stay there again.
Mark
10.0
/ 10
The hotel was brilliant, staff were even better. Could not recommend this hotel highly enough…it is simply awesome!!!
In the Area
See Map
Av. Mohamed VI, Zone Agdal, Annakhil, Marrakesh, Marrakesh-Safi, Morocco, 40000
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Kenzi Menara Palace & Resort
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What's around Kenzi Menara Palace & Resort
Av. Mohamed VI, Zone Agdal, Annakhil, Marrakesh, Marrakesh-Safi, Morocco, 40000
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Discover More About Kenzi Menara Palace & Resort
Location
Kenzi Menara Palace & Resort is a hotel in a good neighborhood, which is located at Annakhil.
About Kenzi Menara Palace & Resort
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Kenzi Menara Palace & Resort exclusively for you.
Kenzi Menara Palace & Resort is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Kenzi Menara Palace & Resort.
All facilities in Kenzi Menara Palace & Resort
Others
Things to Do
- Beach umbrella
- Outdoor pool
- Barbecue
- Health club
- Picnic area
- Garden
- Spa
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Family-friendly Facilities
- Kids club
- Babysitting & childcare (surcharge)
- Children games
- Children pool
General
- Fireplace in lobby
- Banquet
- Parking
- Terrace
Business Facilities
- Meeting facilities
- Conference center
- Business center
- Computer station
Food and Drinks
- Bar
- Breakfast
- Snack bar
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Tennis court
Transportation
- Airport transfer
- Valet parking
Nearby Facilities
- Souvenir shop
- Hair salon
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Kenzi Menara Palace & Resort
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Kenzi Menara Palace & Resort | 236 |
Number of floors in Kenzi Menara Palace & Resort | 2 |
Another facilities in Kenzi Menara Palace & Resort | Beach umbrella, Outdoor pool, Barbecue, Health club, Picnic area |
Frequently asked questions about Kenzi Menara Palace & Resort
What are available facilities at Kenzi Menara Palace & Resort?
There are top facilites at Kenzi Menara Palace & Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Kenzi Menara Palace & Resort?
The standard check-in time at Kenzi Menara Palace & Resort is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Kenzi Menara Palace & Resort provide breakfast?
Yes, Kenzi Menara Palace & Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kenzi Menara Palace & Resort?
Kenzi Menara Palace & Resort has a 5.0-star rating.
How many floors does Kenzi Menara Palace & Resort have?
Kenzi Menara Palace & Resort has 2.
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More Reviews from Other Guests in Kenzi Menara Palace & Resort
Overall Ratings & Reviews Kenzi Menara Palace & Resort
Traveloka (1)
Other sources (958)
8.2
Very Good
From 958 reviews
Cleanliness
8.6
Room Comfort
8.8
Location
7.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Kenzi Menara Palace & Resort
Number of reviews per page
20
40
Top reviews
Atia
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff were welcoming & friendly
Breakfast was delicious and had a lot of variety
Bed room comfortable and large
Javed
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very nice property with beautiful gardens and large outdoor swimming pool. Free shuttle to Jema-al-Fna Square. The staff were all excellent and very friendly. The only negative for me was that my room was on the side of the hotel where there was music coming from a nightclub in a neighbouring property late at night. Also they could do with some soft pillows. But I would happily stay there again.
Read More
Mark
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel was brilliant, staff were even better. Could not recommend this hotel highly enough…it is simply awesome!!!
Verified traveler
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Air condition could be better. Room temperature was about 23-25 degrees. We couldn’t het temperature lower. Same problem was our friends room. Even The mechanic couldn’t get The room cooler. Anyway we slept fine because room humidity was very low.
Pool area is superb!
Room pillows are very big and sleeping might be a problem for some people.
Room condition could be better.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hôtel un peu excentre du centre ville mais de tout repos. Chambre spacieuse , grande piscine . Le personnel est très gentil , Kawtar et Ayoub à la réception sont très sympas . Plusieurs espaces pour se détendre avec un fond musical . J’ai surtout apprécié le calme qui y régnait .
Andres
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Pool area was amazing, personel , breatfast was so good !!! Very outstanding option in Marrakesh !!
Mario
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Our overall stay was OK but there are some stuff that new travellers need to know
1. If you are not all inclusive you are treated differently.
2. People are reserving chairs at the pool in the morning and only showing up at the end of the day.
3. The dinner buffet is 40 Euros/per and you have the extra for a glass of water.
4. The inside bartender can be very rude to non all inclusive members
Read More
Nauman
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Unfriendly staff at reception during check in, actually quite rude.
Kept asking for Iron for two days but it wasn’t provided. They kept saying that all irons are occupied with other guests.
Last night AC stopped working and it took them almost one hour to shift us to another room - where internet was v v weak - almost not working.
Earlier room # 268
Last night room # 146 or 147
Read More
Zuber
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Disappointed with breakfast same every day I was there for 4 days boring.
Pool was big.
Not many people understand English
Sila
Friends and Family
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Notre séjour au Kenzi Menara Palace était super ! Très bon accueil, le personnel est au petit soin, très gentil. L’hôtel est spacieux et très propre. Le petit déjeuner est varié. L‘extérieur est magnifique et la piscine est grande. Nous y retournons sans hésiter. Merci à Mehdi et Mouad, les deux coachs, pour votre sympathie, à bientôt !
Read More
Zawadi
Business and Leisure
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Cleanest place and friendly staff and concierge person Sharif he was an amazing person
Zawadi
Business and Leisure
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The hotel stuff were so amazing and the concierge person called Sharif was so helpful with transport and he made our trip enjoyable with his services
Mohammed
Leisure Family
2.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I paid for upgraded room and I got a regular room plus the room is infested with cockroaches and bugs. I moved to a different room, the air conditioner, not working and no accommodation.
Melanie
Friends and Family
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Très bon séjour dans cet hôtel. Nous avons beaucoup apprécié la piscine chauffée. Petit déjeuner très bien aussi manque juste le jus d’orange pressé et les oreillers un peu trop durs sinon c’était un excellent séjour !
Le personnel était très bien.
Katherine
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Beautiful
Oluwabankole
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Lovely
Bernich
Leisure Family
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
N/A
Verified traveler
Friends and Family
2.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Honestly one of the worst hotels I’ve been to. Mainly due to the service of the staff. The receptionist were unfriendly and unhelpful. The same goes to the restaurant staff, they were busy talking to each other rather than filling missing food and beverage to the buffé. They also did not take away the platters or glasses. The reception questioned me and my mother the first day prior to check-in, why I did not want to share a bed with my mother, calling me an immature man. The last day the two people inte reception try to scam me with the booking a taxi to the airport, demanding 20 dirham (I paid 60 dirham before). They spoke Arabic since they knew I was Swedish. Little did they know I speak Arabic and understood what they were trying to do.
Read More
Sandy
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Kenzi offered a generally acceptable stay, with a safe and quiet environment conveniently located near the city center. The readily available taxi service was a definite plus. However, several issues detracted from the experience. The staff's demeanor was less than welcoming. Despite two requests, our malfunctioning refrigerator was never repaired. Furthermore, we encountered a large cockroach in the restroom, which, after being dealt with by my husband, was not removed by housekeeping. Finally, the dinner was significantly overpriced, especially considering the mediocre quality of the food.
Read More
Jean Francois
Friends and Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Merci encore à toute l'équipe du kenzi Menara qui ont rendu notre séjour merveilleux. Nous sommes arrivé tard le soir la première nuit et la chambre que l'on nous à donné ne nous à pas plu. Le lendemain nous allons à la réception et avons expliqué notre situation ils nous ont changé de chambre et surclassé même sans aucun frais. Nous avons été ravi de l'ensemble de l'établissement en passant du Petit déjeuner qui était très copieux et varié ainsi que de la piscine extérieure géante. C'était l'anniversaire de ma femme et ils ont ramené deux gâteaux un dans la chambre et un au restaurant de l'hôtel le soir avec les musiciens qui allait avec. Nous avons vraiment l'impression d'être des clients et chaque demande est vraiment pris au sérieux, merci à vous de l'ensemble de la prestation et continuez de cette façon.
Read More
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Kenzi Menara Palace & Resort
Traveloka (1)
Other sources (958)
8.2
Very Good
From 958 reviews
Cleanliness
8.6
Room Comfort
8.8
Location
7.8
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Kenzi Menara Palace & Resort
Number of reviews per page
20
40
Top reviews
Atia
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff were welcoming & friendly
Breakfast was delicious and had a lot of variety
Bed room comfortable and large
Javed
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very nice property with beautiful gardens and large outdoor swimming pool. Free shuttle to Jema-al-Fna Square. The staff were all excellent and very friendly. The only negative for me was that my room was on the side of the hotel where there was music coming from a nightclub in a neighbouring property late at night. Also they could do with some soft pillows. But I would happily stay there again.
Read More
Mark
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The hotel was brilliant, staff were even better. Could not recommend this hotel highly enough…it is simply awesome!!!
Verified traveler
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Air condition could be better. Room temperature was about 23-25 degrees. We couldn’t het temperature lower. Same problem was our friends room. Even The mechanic couldn’t get The room cooler. Anyway we slept fine because room humidity was very low.
Pool area is superb!
Room pillows are very big and sleeping might be a problem for some people.
Room condition could be better.
Read More
Verified traveler
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Hôtel un peu excentre du centre ville mais de tout repos. Chambre spacieuse , grande piscine . Le personnel est très gentil , Kawtar et Ayoub à la réception sont très sympas . Plusieurs espaces pour se détendre avec un fond musical . J’ai surtout apprécié le calme qui y régnait .
Andres
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Pool area was amazing, personel , breatfast was so good !!! Very outstanding option in Marrakesh !!
Mario
6.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Our overall stay was OK but there are some stuff that new travellers need to know
1. If you are not all inclusive you are treated differently.
2. People are reserving chairs at the pool in the morning and only showing up at the end of the day.
3. The dinner buffet is 40 Euros/per and you have the extra for a glass of water.
4. The inside bartender can be very rude to non all inclusive members
Read More
Nauman
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Unfriendly staff at reception during check in, actually quite rude.
Kept asking for Iron for two days but it wasn’t provided. They kept saying that all irons are occupied with other guests.
Last night AC stopped working and it took them almost one hour to shift us to another room - where internet was v v weak - almost not working.
Earlier room # 268
Last night room # 146 or 147
Read More
Zuber
6.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Disappointed with breakfast same every day I was there for 4 days boring.
Pool was big.
Not many people understand English
Sila
Friends and Family
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Notre séjour au Kenzi Menara Palace était super ! Très bon accueil, le personnel est au petit soin, très gentil. L’hôtel est spacieux et très propre. Le petit déjeuner est varié. L‘extérieur est magnifique et la piscine est grande. Nous y retournons sans hésiter. Merci à Mehdi et Mouad, les deux coachs, pour votre sympathie, à bientôt !
Read More
Zawadi
Business and Leisure
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Cleanest place and friendly staff and concierge person Sharif he was an amazing person
Zawadi
Business and Leisure
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The hotel stuff were so amazing and the concierge person called Sharif was so helpful with transport and he made our trip enjoyable with his services
Mohammed
Leisure Family
2.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I paid for upgraded room and I got a regular room plus the room is infested with cockroaches and bugs. I moved to a different room, the air conditioner, not working and no accommodation.
Melanie
Friends and Family
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Très bon séjour dans cet hôtel. Nous avons beaucoup apprécié la piscine chauffée. Petit déjeuner très bien aussi manque juste le jus d’orange pressé et les oreillers un peu trop durs sinon c’était un excellent séjour !
Le personnel était très bien.
Katherine
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Beautiful
Oluwabankole
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Lovely
Bernich
Leisure Family
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
N/A
Verified traveler
Friends and Family
2.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Honestly one of the worst hotels I’ve been to. Mainly due to the service of the staff. The receptionist were unfriendly and unhelpful. The same goes to the restaurant staff, they were busy talking to each other rather than filling missing food and beverage to the buffé. They also did not take away the platters or glasses. The reception questioned me and my mother the first day prior to check-in, why I did not want to share a bed with my mother, calling me an immature man. The last day the two people inte reception try to scam me with the booking a taxi to the airport, demanding 20 dirham (I paid 60 dirham before). They spoke Arabic since they knew I was Swedish. Little did they know I speak Arabic and understood what they were trying to do.
Read More
Sandy
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Kenzi offered a generally acceptable stay, with a safe and quiet environment conveniently located near the city center. The readily available taxi service was a definite plus. However, several issues detracted from the experience. The staff's demeanor was less than welcoming. Despite two requests, our malfunctioning refrigerator was never repaired. Furthermore, we encountered a large cockroach in the restroom, which, after being dealt with by my husband, was not removed by housekeeping. Finally, the dinner was significantly overpriced, especially considering the mediocre quality of the food.
Read More
Jean Francois
Friends and Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Merci encore à toute l'équipe du kenzi Menara qui ont rendu notre séjour merveilleux. Nous sommes arrivé tard le soir la première nuit et la chambre que l'on nous à donné ne nous à pas plu. Le lendemain nous allons à la réception et avons expliqué notre situation ils nous ont changé de chambre et surclassé même sans aucun frais. Nous avons été ravi de l'ensemble de l'établissement en passant du Petit déjeuner qui était très copieux et varié ainsi que de la piscine extérieure géante. C'était l'anniversaire de ma femme et ils ont ramené deux gâteaux un dans la chambre et un au restaurant de l'hôtel le soir avec les musiciens qui allait avec. Nous avons vraiment l'impression d'être des clients et chaque demande est vraiment pris au sérieux, merci à vous de l'ensemble de la prestation et continuez de cette façon.
Read More
Number of reviews per page
20
40