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Traveloka users who have stayed at Riad Rocco have praised its Cleanliness, Service and Facilites, Room Comfort.

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Riad Rocco

Name: Riad Rocco
Address: 13,Derb Sidi Kjih, Talaa Sghira, Fes, Fès-Meknès, Morocco, 30000, 13,Derb Sidi Kjih, Fès-Meknès, 30000, Morocco
Rating: 7.8

Guest Houses

7.8

/10

Pleasant

42 reviews

What Guests Say About Their Stay

Mohammed

10.0

/ 10

Found a very high level of service from all the staff members right from the beginning of our trip, They arranged to have us picked up from the airport, our flight was delayed so was really happy to find our driver was waiting for us as it was late during the night, I would really advice this collection service as it was cheap without having haggle with strange drivers, staff were waiting for us outside the Medina and help us to the Riad where they made us lovely fresh complimentary mint tea. We were offered this each time we went out and we're asked to let them know when we wanted more. Breakfast was great a selection of food from bread, croissants,cakes freshly squeezed orange, coffee, tea and freshly cooked corn bread and fresh fruits, was told to ask for more if needed but found we had more than we could eat. Location is great as you can get around the old medina and points of interest without taxi, with plenty of restaurants and fast food outlets within walking distance. Mustapha would give us daily advice on where and what was we could do when going out, along with transport advice and how much things costs this was really appreciated as we can could plan our trips better so not to miss out on site of interest when travelling out. Beds were very comfortable and the room was cleaned daily while we were out. Bathroom was clean with excellent shower, Air conditioning was excellent as weather was hot outside. The complete building was kept clean and tidy. The wifi

Daniel

10.0

/ 10

A beautiful room in a beautiful riad. The design of these old buildings make them very noisy,youd get that in any riad. A couple of lights didn't work, but otherwise the room was faultless.i would happily stay there again.

Maurice

10.0

/ 10

Clean Riad, good shower with good hot water supply. Great customer service, the entire staff will be happy to help you with anything. They also provide great and cheap tours. Would highly recommend!

In the Area

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13,Derb Sidi Kjih, Talaa Sghira, Fes, Fès-Meknès, Morocco, 30000

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Riad Rocco is a guesthouse in a good neighborhood, which is located at Fes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Riad Rocco

13,Derb Sidi Kjih, Talaa Sghira, Fes, Fès-Meknès, Morocco, 30000

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Location

Riad Rocco is a guesthouse in a good neighborhood, which is located at Fes.

About Riad Rocco

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Riad Rocco exclusively for you.

With all facilities offered, Riad Rocco is the right place to stay.

All facilities in Riad Rocco

Others

Hotel Services

Luggage storage
24-hour Receptionist
Newspaper in lobby
Laundry service
Tours
Concierge

General

Reception hall
Smoking area
Parking (surcharge)
Rooftop terrace

Things to Do

Turkish bath
Spa
Picnic area

Public Facilities

Restaurant
Safety deposit box
Others

Food and Drinks

Breakfast
Bar

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Meeting rooms

Accommodation Policy & General Information in Riad Rocco

Important Note

Fee for full breakfast: approximately EUR 6 for adults and EUR 3 for children
Airport shuttle fee: EUR 15.00 per vehicle (one way)
Self parking fee: EUR 2 per night
Crib (infant bed) fee: EUR 20.0 per day
Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Riad Rocco	6
Another facilities in Riad Rocco	Luggage storage, 24-hour Receptionist, Newspaper in lobby, Laundry service, Tours

Frequently asked questions about Riad Rocco

What are available facilities at Riad Rocco?

There are top facilites at Riad Rocco such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Riad Rocco?

The standard check-in time at Riad Rocco is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Riad Rocco provide breakfast?

Yes, Riad Rocco provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Riad Rocco?

Riad Rocco has a 3.5-star rating.

How many rooms are available at Riad Rocco?

Riad Rocco has 6.

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More Reviews from Other Guests in Riad Rocco

Overall Ratings & Reviews Riad Rocco

Other sources (42)

7.8

Pleasant

From 42 reviews

Cleanliness

8.4

Room Comfort

7.6

Service and Facilites

8.2

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Traveller Reviews Riad Rocco

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Top reviews

Nadir

4.0

/10

Reviewed 401 week(s) ago

Expedia Group verified review

WARNING: DO NOT STAY HERE My family of 4 booked two nights at this riad, opting to book the suite with the two floors with one large bed and two single beds upstairs. However, when we arrived they showed us to a room with 3 small beds side by side approximately half the size of the room that we thought we were getting. I was obviously livid and explained that I paid for a much better room. At this point, the staff member named Muhammed asked if we would do him a "favor" by staying in this room instead. I declined and demanded the room that I had paid for. Muhammed got VERY aggressive, and said he was "thinking a lot of things about me," as he came very close to me; face-to-face! I thought he wanted to fight me! I was then asked to go to the "beautful" rooftop for tea, which turned out to be dirty and full of dead plants. My family was made to wait 45 minutes on the cold rooftop waiting for tea and a staff member to come tell us everything was sorted out. We eventually got the room we paid for, however, it smelled like cleaning product, they only gave us 3 towels instead of 4, and did not provide us the remote to heat our freezing cold room. Sure enough, at 8am the next morning, there was no staff on sight, the laundry was not ready, and we had to haul our luggage down the steep steps ourselves. Finally, Muhammed showed up looking like he just woke up. He demanded we pay a tax, but would not provide any paperwork to show what we were being asked to pay!

Clare

8.0

/10

Reviewed 402 week(s) ago

Expedia Group verified review

We spent 3 nights in the newly and beautifully restored small sister of Riad Rocco - quiet but close to the main street, a great place to be based. Very comfortable beds and constant hot water. Staff are incredibly helpful. Breakfast is generous. We took a 3 nights/ 4 days private tour from Fez to Merzouga, to Todra Gorge, to Ouarzazete, to Marrakech. The driver, Hassan and Mohamed, staff member, gave us a great trip. They were always kind and friendly and committed to giving us a wonderful time, showing us the sights and introducing us to excellent local cuisine. We recommend that Mustapha, the manager with whom we booked the trip is consistent in explaining what is included, i.e. which meals.

Jes

2.0

/10

Reviewed 425 week(s) ago

Expedia Group verified review

We had a reservation for 3 nights and it was so bad we only stayed 1 night. The staff told our driver that they would meet us in the square with a luggage cart and escort us to the riad. If you've been to Morocco, you know this is a necessity, especially in a medina the size of Fez. They said they would be there in 2 minutes, 25 minutes later they had not arrived and would not answer the phone. We hired a local in the square to take us to the riad and we paid for it. The staff at the Rocco then argued when we arrived and said they did send someone. We were the ONLY white van and this was a lie. The inside of the riad was dark and unwelcoming. The staff was not friendly. We were not provided any information or even a map of the medina. I needed to go bathroom and the public bathroom off the lobby is a squatty potty in the floor. They walked us upstairs to the room (2 flights of steep steps) and did not offer to help with a single bag, even though the entirety of the staff are kids in their early 20s. They offered coffee and tea and we said yes, but they never made it. The room was clean, but when we took 1 shower the floor immediately flooded and rolled into the bedroom. My bed was in a puddle. The "beautiful rooftop" is a few tables, dead plants, broken down wicker chairs, and views of glass spiked roofs. When I went to breakfast earlier than my roommates the staff walked past me 20+ times without even offering coffee. Save yourself the trouble. Just awful.

Michael

8.0

/10

Reviewed 432 week(s) ago

Expedia Group verified review

The staff helped with a guided tour and transfers, also very kind getting a snack for our hungry selves on arrival. A nice Riad with terrace but not for those who struggle with stairs!

Badia

2.0

/10

Reviewed 469 week(s) ago

Hotels.com verified review

Unfortunately this is a misleading hotel who's staff lie to get you to stay here. I paid for a suit with 2 double beds. The confirmation email stated I would get 2 double beds but we got only 1 double bed and a very small single bed. This hotel also advertised being a spa this is not true either and the nearest would be a local Hamam used by The locals which is down the road and in the busy restaurant district!? I complained that the room was not what I was promised. The manager said he would meet us in the morning and give us a refund or spa treatment. We waited but he did not show and the receptionist had a smug look on her face and charged us for the airport transfer. The room had no cupboard to hand your clothes and only had a broken wooden rail with a few hangers! Totally rubbish experience. Far better Riad in Fes at cheaper prices.

Ismail

10.0

/10

Reviewed 470 week(s) ago

Hotels.com verified review

It was very good.

Mohammed

10.0

/10

Reviewed 481 week(s) ago

Hotels.com verified review

Daniel

10.0

/10

Reviewed 481 week(s) ago

Hotels.com verified review

Maurice

10.0

/10

Reviewed 491 week(s) ago

Hotels.com verified review

Clean Riad, good shower with good hot water supply. Great customer service, the entire staff will be happy to help you with anything. They also provide great and cheap tours. Would highly recommend!

Gregory

10.0

/10

Reviewed 496 week(s) ago

Hotels.com verified review

This is an excellent choice in Fes. The place has real character and the rooms are nicely furnished. Staff are brilliant. You will be well looked after.

Verified traveler

10.0

/10

Reviewed 497 week(s) ago

Hotels.com verified review

Hassan, Hassan and Mustafa are very kind, generous and hospitable hosts. They attend to their guests' need and make sure they feel welcome and at home. They are well connected in Fez and can arrange for a local to accompany and advise their guests when shopping for leather jackets, Moroccan dresses or other handicraft. Don't forget to remunerate them afterwards for their help in getting good deals while shopping.

Melissa

8.0

/10

Reviewed 498 week(s) ago

Hotels.com verified review

A last-minute find, and I'm glad we found it! Lovely little guesthouse near Bab Boujuloud in a great location in Fes. Attentive staff, nice rooms, great dinner a la carte traditional Moroccan and a good breakfast included. All in all a great stay!

Alexa

10.0

/10

Reviewed 503 week(s) ago

Hotels.com verified review

Thank you so much to everyone at Riad Rocco for helping to make our stay in Fez so wonderful. From the moment we arrived, we were told to treat the Riad as if we were at home and that is certainly how we felt. Mohammed and Mustapha were so friendly and helpful, even inviting us to a delicious home cooked lunch at the Riad on our final day. The Riad itself is well located in the old medina and is close to the main shopping and eating areas, and is beautifully decorated in traditional style. We would definitely recommend this road to anyone staying in Fez and hope to be able to visit again some day too!

samah

10.0

/10

Reviewed 507 week(s) ago

Hotels.com verified review

It was great and the staff are really helpful

Verified traveler

10.0

/10

Reviewed 518 week(s) ago

Expedia Group verified review

The people at Riad Rocco were awesome, so welcoming and friendly. We wished we could have stayed longer!

Suhail

10.0

/10

Reviewed 540 week(s) ago

Hotels.com verified review

We went to Fez for 3 nights. The Riad was clean and updated. Mustafa and the crew made us feel at home. Extremely friendly staff and they served us all we can drink mint tea on the terrace of the riad which was very relaxing especially in the evening. Room was pretty spacious and clean. Location was great, tucked in a quite ally about 5-10 minutes walk from everything that we wanted to see in the old Medina. I would definitely recommend this Riad.

Verified traveler

10.0

/10

Reviewed 383 week(s) ago

Expedia Group verified review

Joli Riad au centre même de la médina. Le personnel a été aux petits soins avec nous, souriant et disponible. Le Riad est propre et joliment décoré. Très belle expérience.

SYLVIE B

8.0

/10

Reviewed 394 week(s) ago

Expedia Group verified review

Hotel bien situé, le personnel et le patron sont sympathiques, prêts à aider très disponibles. L’hôtel est simple mais correct.

DOMINIK

8.0

/10

Reviewed 396 week(s) ago

Hotels.com verified review

Good for the price! Good location and very nice staff!

Andreas

4.0

/10

Reviewed 398 week(s) ago

Expedia Group verified review

Ein schönes Haus mitten in Fes, aber schlecht und herzlos geführt. Die Angestellen fühlen sich für nichts wirklich verantwortlich. Das Riad ist restauriert, ohne dass es Charme verbreiten würde. Bei unserer Ankunft war die erste Nacht überbucht. Als wäre es selbstverständlich, wurden wir in ein anderes Riad transferiert. Es gehört dem gleichen Besitzer, war aber noch nicht einmal fertiggestellt.

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