Riad Shanima & Spa

We had a great stay, the riad was peaceful and comfortable with excellent staff and service and in a very central location.

I really enjoyed my time at the riad. It was very clean, the people super friendly and just an 8 minute walk from the square. I highly recommend this place.

Super clean. Beautifully decorated with traditional Moroccan decor but with modern amenities. Our room size was abundant. The beds were comfortable. Our room was noisy bc the room we had had a lot of glass. Staff were very accommodating and hospitable. We had a driver waiting for us from the airport that was organized through the riad and they were fantastic. They waited for us a really long time for us to pass through security and customs. The included breakfasts were ok. Very basic continental breakfast. No eggs unless you order them and pay for it. The pool was nice for quick dip to cool off in (not heated) 2 nights is more than enough time to stay in the Medina. If you are looking for a Riad experience inside the Medina, I would recommend them.

Outstanding service a very nice place, fully recommend, you have to walk a little bit to get there but it is worth it

When first contacting the property Asma arranged everything to ensure our proper arrival, she followed through from arrival, since the driver could only come through the road and there is little side walk she arranged for hotel staff to meet us. Adil was happily waiting for us, he was very kind throughout our stay and we were little sad we did not get a chance to say bye. Jalil was also amazing a very helpful, the whole staff gave us tips on how to have an enjoyable trip, safety tips since it was only me and my sister. We regretted having two bookings since would have loved to stay there for longer. It’s quiet and you really get to experience The true genuine of Moroccan culture, the staff goes above and beyond to ensure it. We will truly recommend anyone looking for a genuine and true family type of stay to book them. Place was impeccable clean, food delicious and fresh. The whole place decor is top notched. We pre booked a second stay with another location after this and Asma ensured we were shuttled properly with the second stay and someone could greet us since many Riads within the medina require walking, she arranged everything between driver and second Riad, even though she did not have to. In comparison with a 5 star Riad (Second booking) we cab truly say it’s not close to the service provided by this property, we felt they truly cared for us and we can see the difference with service. Do not think twice book this.

The property was beautiful, staff were very accommodating. They went above and beyond to look after us. Clean and comfortable. Riad is situated in a good location easy assessable to the Medina and to all attractions. The Manager Asma was extremely helpful along with her staff. Fantastic stay and would stay again.

The staff was incredibly helpful. They assisted with rides, tours, and anything we needed. They even anticipated our needs. The riad is super clean, the hammam and massage services are excellent and the food is delicious! Thank you Asma, Abil & team. You made our stay so wonderful!

This place is amazing they made you like family and special from the moment we got off the plane and met our amazing driver i will come back one day and i highly recommend this place

The team at the Riad could not have been more helpful

It is a lovely little oasis. The staff, especially Asma and Jaleel, is incredible. The pool and the rooftop patio are really nice. I would often go for a swim then have a drink on the rooftop patio every evening before dinner. The rooms are very nice and clean. Lovely breakfast and great coffee.

Thank you to Asme; for the amazing stay. Honestly everything was well executed all the way to a point when we had to leave. Honestly I miss the atmosphere. I miss the staff. I miss Jalil, he catered to all our needs. If you want a place that will make you not only feel safe but also help plan your trip in Marrakesh. This is the place to pick. I not only felt safe as two women traveling but; also felt like on a vacation. -Yullz

Super friendly and helpful staff, very eager to make your stay special. Nice, authentic and very clean premises. We loved spending our time and look forward to come back.

Amazing experience at the Riad! The team all the difference in our trip. They were so kind and keen to help at all times! Asma took great care of us and the whole staff was extremely helpful. The breakfast is brilliant and they change a little bit everyday for you to enjoy all the Moroccan flavours. Thanks for everything and definitely coming back! PS: We recommend getting the transfer from the airport, even more if you arriving after sunset. The narrow roads can be quite daunting for the first comers.

Amazing stay. Beautiful Riad in a great location - very near the main square and souks but very tranquil. Asma and her team an absolute delight and couldn’t do enough to ensure a pleasant stay. Arrived in the evening so had dinner in the Riad - traditional Moroccan food - reasonably priced and wine available if desired. Breakfast was fab and an excellent start to hectic days in the square and souks. Looking forward to returning in the future ........

Great location in Medina. Very good breakfast. Staff very friendly and helpful

An incredible stay at this Riad. The staff were exceptional and went out of their way to make us feel comfortable. Special thanks to Jalil and Adil for everything. It is located on a quiet road just off the Medina - a perfect location for exploring Marrakech. The rooms are perfectly clean and the breakfast is brilliant. Would recommend to everyone!

We had the loveliest time! We were greeted with hot mint tea and cookies when we arrived. Every member of the staff was so genuinely kind and helpful. We were able to arrange dinner, taxi, tours and even a camel ride through the Riad after we arrived. They were so helpful and everything was much better priced than what we had found online. Our room was clean and lovely. We enjoyed reading on the terrace upstairs and our room was quiet and relaxing.

The riad was perfect, the team was outstanding and could not have done more for us, our toddler was treated like a princess and we, like family. The riad is located in a quiet area of the medina perfect for first time visitors or if you are looking for a nice peaceful place. I would highly recommend having dinner the cook is amazing too!

Lovely place to stay, lovely staff, well worth booking the transfer from the airport as it would be tricky to find if not.

Excellent value for money, great location and helpful staff!