Rose Aqua Park Hotel

Hotels
6.6
/10
Pleasant
355 reviews

What Guests Say About Their Stay

muna

10.0
/ 10
Location staff and everything is good. Property not bad but needs renovation

Louise

10.0
/ 10
Lovely relaxing stay food good pleasant staff I was only English person travelled on my own staff made me very welcome

Mohammed

10.0
/ 10
I have stayed here 6 times now and never failed to disappoint. Although i would reccomend chsnging the bathroom doors from sliding doors to normal doors
In the Area
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Avenue Mohammed VI, Marrakesh, Marrakesh-Safi, Morocco, 40000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Rose Aqua Park Hotel is located in area / city Marrakesh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Rose Aqua Park Hotel

Avenue Mohammed VI, Marrakesh, Marrakesh-Safi, Morocco, 40000
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Discover More About Rose Aqua Park Hotel

Welcome to the Rose Aqua Park Hotel, your ultimate destination for a fantastic getaway in the vibrant Marrakesh-Safi region of Morocco. We're thrilled to introduce you to a place where relaxation, fun, and unforgettable memories come together. Room rates at Rose Aqua Park Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Rose Aqua Park Hotel Location

Nestled in the heart of the Marrakesh-Safi region, specifically in the Avenue Mohammed VI, Marrakesh, Marrakesh-Safi, Morocco, 40000, Rose Aqua Park Hotel offers a prime location that blends tranquility with accessibility. Situated approximately 30 minutes from the bustling city centre of Marrakesh and a convenient 45-minute drive from the nearest major train station, our hotel is perfectly positioned for both relaxation and exploration. The atmosphere here is one of serene escape, yet you're never too far from the vibrant pulse of Moroccan culture. Imagine waking up to the gentle sounds of nature, enjoying a leisurely breakfast, and then stepping out to discover the wonders of this enchanting region. It’s the ideal spot for those seeking a peaceful retreat without sacrificing convenience.

Rose Aqua Park Hotel Facilities & Services

Facilities for guests at Rose Aqua Park Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay for all.
  • A spectacular aqua park with thrilling water slides and pools for all ages. Operating hours are from 10:00 AM to 6:00 PM daily. Entry is included with your room booking.
  • Multiple swimming pools, including a dedicated children's pool and a serene adults-only pool. Open from 8:00 AM to 8:00 PM.
  • A fully equipped fitness centre to keep up with your workout routine. Open 24/7.
  • A rejuvenating day spa offering a range of treatments and massages. Open from 9:00 AM to 7:00 PM. Treatments are à la carte, with prices starting from AUD $80.
  • Complimentary on-site parking is available for all guests.
  • Wi-Fi is available throughout the hotel.

Rose Aqua Park Hotel Room Types

Discover a variety of room types of Rose Aqua Park Hotel, each thoughtfully designed to provide comfort and style. Whether you're travelling solo, as a couple, or with family, we have the perfect accommodation for you.
  • Deluxe Room:

    Offering a comfortable space with a choice of King or Twin beds. Available as non-smoking only. Some rooms feature a bathtub. Views may vary.
  • Superior Room:

    Slightly larger than the Deluxe, these rooms provide extra space and comfort. Available as non-smoking only. Most rooms include a bathtub. Views may vary.
  • Family Room:

    Ideal for families, these spacious rooms feature multiple beds to accommodate everyone comfortably. Available as non-smoking only. Bathtub available in select rooms.
  • Aqua Park View Suite:

    Our premium suites offer stunning views of the aqua park and enhanced amenities. Available as non-smoking only. All suites include a bathtub.
All rooms at Rose Aqua Park Hotel are strictly non-smoking. We do not currently offer pet-friendly rooms.

Rose Aqua Park Hotel Dining & Restaurants

Indulge your taste buds at the Rose Aqua Park Hotel's diverse dining venues, offering a culinary journey to remember.
  • The Oasis Restaurant:

    Our main dining hall, serving a lavish breakfast buffet from 7:00 AM to 10:30 AM, and a delightful dinner buffet from 6:30 PM to 10:00 PM. Estimated price per person for dinner buffet: AUD $45.
  • The Sunset Lounge:

    Enjoy refreshing cocktails and light snacks with panoramic views. Open from 12:00 PM to 11:00 PM. Snacks priced from AUD $15.
  • Poolside Café:

    A casual spot for quick bites, sandwiches, and refreshing drinks by the pool. Open from 10:00 AM to 6:00 PM. Prices start from AUD $10.

Rose Aqua Park Hotel Nearby Attractions and Activities

Beyond the incredible facilities at Rose Aqua Park Hotel, the surrounding Marrakesh-Safi region is brimming with captivating attractions and activities.
  • Jardin Majorelle:

    A stunning botanical garden and artistic landmark, once owned by Yves Saint Laurent.
  • Bahia Palace:

    An exquisite example of Moroccan architecture and craftsmanship, showcasing intricate tilework and serene courtyards.
  • Koutoubia Mosque:

    The largest mosque in Marrakesh, its iconic minaret is a prominent landmark visible from afar.
  • Djemaa el-Fna:

    The vibrant main square, famous for its storytellers, musicians, snake charmers, and food stalls, especially lively in the evenings.
  • The Medina of Marrakesh:

    Explore the ancient walled city, a UNESCO World Heritage site, with its labyrinthine souks, traditional riads, and bustling atmosphere.
If you are looking for other activities around Rose Aqua Park Hotel, check out the best deals on Traveloka: Recommended activities in Marrakesh!

How to Get to Rose Aqua Park Hotel from the Airport

Getting to Rose Aqua Park Hotel from the airport is straightforward, with several convenient options available.
  • Airport Shuttle Bus:

    Regular shuttle services operate from the airport to the city centre, with onward connections via taxi or ride-hailing service to the hotel. Estimated cost: AUD $15 - $20.
  • Taxi:

    Metered airport taxis are readily available outside the arrivals terminal. The journey to Rose Aqua Park Hotel typically takes around 45 minutes, depending on traffic. Estimated cost: AUD $30 - $40.
  • Ride-hailing Service:

    You can book a ride-hailing service through your smartphone app for a convenient and often cost-effective transfer. Estimated cost: AUD $25 - $35.
  • Hotel Private Transfer:

    For the utmost convenience and comfort, you can arrange a private airport transfer directly through Rose Aqua Park Hotel. Please contact our concierge in advance to book this service. Estimated cost: AUD $50 - $60.
For seamless travel, consider booking airport transfer services in advance.

Summary of Why You Should Choose to Stay at Rose Aqua Park Hotel

When planning your next adventure, consider Rose Aqua Park Hotel for an unparalleled experience.
  • Exceptional value with competitive pricing and special offers.
  • A fantastic aqua park and multiple swimming pools, perfect for family fun.
  • Comfortable and well-appointed rooms catering to various needs.
  • Delicious dining options to satisfy every palate.
  • A prime location offering easy access to local attractions.
  • Excellent customer service with a warm and welcoming atmosphere.
Discover the best Room availability at Rose Aqua Park Hotel and start planning your dream holiday. For the easiest and most rewarding Booking Rose Aqua Park Hotel experience, visit Traveloka today! Book budget hotels in Marrakesh-Safi Easily book domestic and international flights at low prices

All facilities in Rose Aqua Park Hotel

Bar, Cafe and Lounge Rose Aqua Park Hotel
Bar, Cafe and Lounge
Swimming Pool Rose Aqua Park Hotel
Swimming Pool
Entertainment Facility Rose Aqua Park Hotel
Entertainment Facility
Fitness Center Rose Aqua Park Hotel
Fitness Center
Functional Hall Rose Aqua Park Hotel
Functional Hall

Things to Do

  • Waterpark
  • TV lounge
  • Health club
  • Outdoor pool
  • Indoor pool
  • Garden
  • Spa
  • Library
  • Barbecue
  • Turkish bath
  • Waterslide
  • Pool sun loungers

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking
  • Terrace

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Nightclub
  • Snack bar

Public Facilities

  • Safety deposit box
  • Elevator

Sports and Recreations

  • Game room
  • Fitness center

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Rose Aqua Park Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, Cashless transactions are available, Travelife, Contactless check-in is available

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Rose Aqua Park Hotel
302
Number of floors in Rose Aqua Park Hotel
6
Another facilities in Rose Aqua Park Hotel
Waterpark, TV lounge, Health club, Outdoor pool, Indoor pool

Frequently asked questions about Rose Aqua Park Hotel

What are available facilities at Rose Aqua Park Hotel?
There are top facilites at Rose Aqua Park Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Rose Aqua Park Hotel?
The standard check-in time at Rose Aqua Park Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Rose Aqua Park Hotel?
Rose Aqua Park Hotel has a 4.0-star rating.
How many floors does Rose Aqua Park Hotel have?
Rose Aqua Park Hotel has 6.
How many rooms are available at Rose Aqua Park Hotel?
Rose Aqua Park Hotel has 302.
See All

Rose Aqua Park Hotel reviews and ratings

6.6
Pleasant
From 355 reviews
Cleanliness

7.0

Room Comfort

6.6

Location

8.6

Service and Facilites

7.0

Sort by
Most Relevant
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Traveller Reviews Rose Aqua Park Hotel

Number of reviews per page
20
40
Top reviews
Hamid
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Doesn’t worth the price. Air con not working!!! Wi-Fi signal not working properly !!! Selling rooms with pool view without any view at all small high windows behind a wall built in sofa!!!!
Spenta
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Overall it was a good experience. The best thing about the hotel was the staff. From reception, to porters, to cleaners, to restaurant staff, everyone were very nice, polite and helpful. We asked for our rooms to be cleaned a couple of times during our 1 week stay, they only cleaned the floors and basic surface clean of toilet. The shampoo and body wash bottles were empty on our arrival and was never refilled, despite asking a number of times. Bed sheets were tidied up but not changed during our stay. NOT GOOD. The hotel itself is in need of a serious upgrade. The restaurant, same food every morning. Gets boring after a couple of days. They definitely need a different breakfast and dinner menues at least twice a week.
Read More
muna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Location staff and everything is good. Property not bad but needs renovation
Dr. Tarek
icon-Business Family
Business Family
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The hotel is nice but the rooms need renovation and the Air condition is weak and does not cool the room. The minibar in the room is empty, no complementary coffee, tea or water in the room. The staff is helpful and kind.
Louise
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Lovely relaxing stay food good pleasant staff I was only English person travelled on my own staff made me very welcome
Ikhlaq
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Breakfast could do with something different daily its same everyday bit boring balcony room could be better toilet room has bad sliding door
Mohammed
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

I have stayed here 6 times now and never failed to disappoint. Although i would reccomend chsnging the bathroom doors from sliding doors to normal doors
Nadeem
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

There is no air conditioning in any of the common areas and the air conditioning in the rooms are basically like a fan so if visiting in summer, really think about booking here as it is extremely uncomfortable. The manager was incredibly helpful and tried everything in her power to help and resolve the issue but ultimately, over 5 days maintenance came out a minimum of 10 times to check the air con (stopped worked hours at a time) The food is repetitive- by day 2 you’ll want to eat out all the time so think carefully before booking all inclusive or at all. The staff are incredible apart from the Italian restaurant, horrible and rude in there. The hotel is understaffed but the rest of the team (bar the Italian restaurant) try their best and are very helpful and friendly. The hotel is dated and has definitely seen better days. Go early for all your meals as 30-45 min before the cut off time, they stop restocking food items (which is ridiculous in my opinion), we complained about this to not avail. They run out of cutlery and plates incredibly quickly too so you could be standing around waiting 10 minutes for a glass. Overall, the staff are brilliant but the hotel owners are clearly penny pinching and you can tell, until they invest to upgrade this hotel, I would not recommend it unfortunately - not worth the price at all
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Decent hotel. Clean and conveniently located for train station and Menara Mall plus restaurants etc. Otherwise, nothing too exciting in a standard twin room.
KARI
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Ok place to stay - not a four star. Tired and in need of a refurb. Works well for just a place to lay your head as not far fr centre of Marrakech and very close to train station and Mall.
Hajar
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The hotel is nice and the stuff very helpful
Heather
icon-with Partner
with Partner
2.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

This was probably the worst hotel we have ever been to, we were discriminated against, they treated our Moroccan friends better than us (We are White English/British for reference) and they made it glaringly obvious. Just one example - we tried booking into one of the 2 restaurants all week and they kept telling us they were full, but when our Moroccan friends asked they got in the same day booking! this is NOT the only thing. The all inclusive food was repeated & honestly i think i enjoyed food from 1 of the 5 days we stayed here. The maintenance that is needed for this hotel was crazy, the slides had lost their glossy coat & every time you'd go down them you'd scrape all up your back, the aqua park pool & bar pool was falling apart, the Lino that lined the pool was coming away so you'd be stepping on bubbled up Lino floating in the pool, the pool bar DOESNT serve cocktails only the main pool, the rooms are VERY old fashioned, its all local alcohol not premium which is worrying. There ISNT 3 restaurants like they claim, there are 2 and one Snack bar. All inclusive lasts from 10 am to 5 pm at the pool bar & also the aqua park pool closes at 6pm. the main bar closes for all inclusive at 11pm, you can keep on drinking but have to pay! the slides don't constantly stay on they are on for a small majority of the day, There are honesty endless amounts i could say about this hotel. just DONT BOTHER. i have ran out of allowable characters! horrible staff & waste of money
Read More
Julieanne
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

The weather was fantastic, the hotel entertainment didnt seem to cater for English speaking guests.
christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

The hotel is located in the new Marakech area. Easy to get taxi. Only 15 minutes from airport. Very big, nice and clean hotel. Facility is excellent, with big swimming pool and kids aqua park. About 2.5 km from Jemaa El Fna, the biggest market in Marakech. Definitely a place to go in Marakech. Old Marakech is close to Jemaa El Fna, however cannot be accessed with cars, very small alley. It is a lot better to stay in the new area. Feel safer.
Read More
Nhuong
icon-with Partner
with Partner
8.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

It is Ok to stay, since we are on the last minute booking. We have to pay a little too high for it. The breakfast and dinner buffet are OK. The room clean but AC doesn't work. 30 minutes walk to Medina or 30 - 50 Dirham for taxi.
Mehvish
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

Amazing holiday and stay. The hotel is very well located with access (by foot) to Gueliz, Hiverage, Mall, CR7 hotel, bus station, and Jema El Fena only 50 dirham taxi away. The hotel staff were excellent, the food was unique every day and 5*, the rooms were good, the seating area is very good, the spa was good, and the pool, etc was good. Value for money this hotel is a solid 10/10.
Read More
Abdelhak
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

A very good service nice peaceful
Mohammed
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Staff very unhelpful... Rooms are boring and dated. The whole toilet was moving, it took them 4 days to move me to a room where the shower wasn't even working. Appalling
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Overall the staff were friendly and the food tasted great. However, we checked in at 4pm but our room was not ready. We had to wait 30 mins for our room to be cleaned and ready for use.
Tracy
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

I called the day before my booking to confirm that they see my reservation they told me their reception was really busy to call back in 2 hours. I call back in 2 hours they tell me to call the next day (the day of my reservation) after I already drive the 3 hours. I get there and we get to our room, the WiFi is barely coming up. It works fine downstairs but in our room doesn’t work I tell the lady at the front desk with the glasses she keeps repeating the password to me …. I told her multiple times that I already have to password and I’ve already connected. She still insists on me giving her my phone to write the correct password ? I had to call them 5 times they had to send somebody to see that I don’t have WiFi on my phone and they finally switched my room. During check out I left and I called to say I forgot all my credit cards in the room because my son plays with them and like to stick them in places so we drove back and they found my cards , except for the 2 cards 100dh inwi. Of course those they said they didn’t find . Thief’s of course . This hotel should be wayyyy cheaper than it is . $300 for 2 nights with the kind of service they have ??? I do have one nice thing to say though , Hamza by the pool is a very very nice person always checking on everybody to make sure ur okay by the pool he was great .
Read More
Number of reviews per page
20
40

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Exterior 4 Rose Aqua Park Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 355 reviews
Cleanliness

7.0

Room Comfort

6.6

Location

8.6

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Rose Aqua Park Hotel

Number of reviews per page
20
40
Top reviews
Hamid
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Doesn’t worth the price. Air con not working!!! Wi-Fi signal not working properly !!! Selling rooms with pool view without any view at all small high windows behind a wall built in sofa!!!!
Spenta
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Overall it was a good experience. The best thing about the hotel was the staff. From reception, to porters, to cleaners, to restaurant staff, everyone were very nice, polite and helpful. We asked for our rooms to be cleaned a couple of times during our 1 week stay, they only cleaned the floors and basic surface clean of toilet. The shampoo and body wash bottles were empty on our arrival and was never refilled, despite asking a number of times. Bed sheets were tidied up but not changed during our stay. NOT GOOD. The hotel itself is in need of a serious upgrade. The restaurant, same food every morning. Gets boring after a couple of days. They definitely need a different breakfast and dinner menues at least twice a week.
Read More
muna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Location staff and everything is good. Property not bad but needs renovation
Dr. Tarek
icon-Business Family
Business Family
6.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The hotel is nice but the rooms need renovation and the Air condition is weak and does not cool the room. The minibar in the room is empty, no complementary coffee, tea or water in the room. The staff is helpful and kind.
Louise
icon-Leisure
Leisure
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Lovely relaxing stay food good pleasant staff I was only English person travelled on my own staff made me very welcome
Ikhlaq
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Breakfast could do with something different daily its same everyday bit boring balcony room could be better toilet room has bad sliding door
Mohammed
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

I have stayed here 6 times now and never failed to disappoint. Although i would reccomend chsnging the bathroom doors from sliding doors to normal doors
Nadeem
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

There is no air conditioning in any of the common areas and the air conditioning in the rooms are basically like a fan so if visiting in summer, really think about booking here as it is extremely uncomfortable. The manager was incredibly helpful and tried everything in her power to help and resolve the issue but ultimately, over 5 days maintenance came out a minimum of 10 times to check the air con (stopped worked hours at a time) The food is repetitive- by day 2 you’ll want to eat out all the time so think carefully before booking all inclusive or at all. The staff are incredible apart from the Italian restaurant, horrible and rude in there. The hotel is understaffed but the rest of the team (bar the Italian restaurant) try their best and are very helpful and friendly. The hotel is dated and has definitely seen better days. Go early for all your meals as 30-45 min before the cut off time, they stop restocking food items (which is ridiculous in my opinion), we complained about this to not avail. They run out of cutlery and plates incredibly quickly too so you could be standing around waiting 10 minutes for a glass. Overall, the staff are brilliant but the hotel owners are clearly penny pinching and you can tell, until they invest to upgrade this hotel, I would not recommend it unfortunately - not worth the price at all
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Decent hotel. Clean and conveniently located for train station and Menara Mall plus restaurants etc. Otherwise, nothing too exciting in a standard twin room.
KARI
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Ok place to stay - not a four star. Tired and in need of a refurb. Works well for just a place to lay your head as not far fr centre of Marrakech and very close to train station and Mall.
Hajar
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The hotel is nice and the stuff very helpful
Heather
icon-with Partner
with Partner
2.0
/10
Reviewed 154 week(s) ago

Hotels.com verified review

This was probably the worst hotel we have ever been to, we were discriminated against, they treated our Moroccan friends better than us (We are White English/British for reference) and they made it glaringly obvious. Just one example - we tried booking into one of the 2 restaurants all week and they kept telling us they were full, but when our Moroccan friends asked they got in the same day booking! this is NOT the only thing. The all inclusive food was repeated & honestly i think i enjoyed food from 1 of the 5 days we stayed here. The maintenance that is needed for this hotel was crazy, the slides had lost their glossy coat & every time you'd go down them you'd scrape all up your back, the aqua park pool & bar pool was falling apart, the Lino that lined the pool was coming away so you'd be stepping on bubbled up Lino floating in the pool, the pool bar DOESNT serve cocktails only the main pool, the rooms are VERY old fashioned, its all local alcohol not premium which is worrying. There ISNT 3 restaurants like they claim, there are 2 and one Snack bar. All inclusive lasts from 10 am to 5 pm at the pool bar & also the aqua park pool closes at 6pm. the main bar closes for all inclusive at 11pm, you can keep on drinking but have to pay! the slides don't constantly stay on they are on for a small majority of the day, There are honesty endless amounts i could say about this hotel. just DONT BOTHER. i have ran out of allowable characters! horrible staff & waste of money
Read More
Julieanne
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

The weather was fantastic, the hotel entertainment didnt seem to cater for English speaking guests.
christine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

The hotel is located in the new Marakech area. Easy to get taxi. Only 15 minutes from airport. Very big, nice and clean hotel. Facility is excellent, with big swimming pool and kids aqua park. About 2.5 km from Jemaa El Fna, the biggest market in Marakech. Definitely a place to go in Marakech. Old Marakech is close to Jemaa El Fna, however cannot be accessed with cars, very small alley. It is a lot better to stay in the new area. Feel safer.
Read More
Nhuong
icon-with Partner
with Partner
8.0
/10
Reviewed 167 week(s) ago

Hotels.com verified review

It is Ok to stay, since we are on the last minute booking. We have to pay a little too high for it. The breakfast and dinner buffet are OK. The room clean but AC doesn't work. 30 minutes walk to Medina or 30 - 50 Dirham for taxi.
Mehvish
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

Amazing holiday and stay. The hotel is very well located with access (by foot) to Gueliz, Hiverage, Mall, CR7 hotel, bus station, and Jema El Fena only 50 dirham taxi away. The hotel staff were excellent, the food was unique every day and 5*, the rooms were good, the seating area is very good, the spa was good, and the pool, etc was good. Value for money this hotel is a solid 10/10.
Read More
Abdelhak
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

A very good service nice peaceful
Mohammed
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

Staff very unhelpful... Rooms are boring and dated. The whole toilet was moving, it took them 4 days to move me to a room where the shower wasn't even working. Appalling
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Overall the staff were friendly and the food tasted great. However, we checked in at 4pm but our room was not ready. We had to wait 30 mins for our room to be cleaned and ready for use.
Tracy
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Friends and Family Family
2.0
/10
Reviewed 251 week(s) ago

Hotels.com verified review

I called the day before my booking to confirm that they see my reservation they told me their reception was really busy to call back in 2 hours. I call back in 2 hours they tell me to call the next day (the day of my reservation) after I already drive the 3 hours. I get there and we get to our room, the WiFi is barely coming up. It works fine downstairs but in our room doesn’t work I tell the lady at the front desk with the glasses she keeps repeating the password to me …. I told her multiple times that I already have to password and I’ve already connected. She still insists on me giving her my phone to write the correct password ? I had to call them 5 times they had to send somebody to see that I don’t have WiFi on my phone and they finally switched my room. During check out I left and I called to say I forgot all my credit cards in the room because my son plays with them and like to stick them in places so we drove back and they found my cards , except for the 2 cards 100dh inwi. Of course those they said they didn’t find . Thief’s of course . This hotel should be wayyyy cheaper than it is . $300 for 2 nights with the kind of service they have ??? I do have one nice thing to say though , Hamza by the pool is a very very nice person always checking on everybody to make sure ur okay by the pool he was great .
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