InterContinental Hotels AMSTEL AMSTERDAM by IHG

This was amongst my most wonderful stays ever— an exquisite hotel with superb staff and excellence on ever level. Wonderful pool and spa and the restaurant is first in class!

Great customer service.

Satisfied with everything

All the above

Great place to stay. Walk to a local bar for a drink and dinner. A local bakery with great bread, pastries and coffee if you don't fancy the heavier breakfast of the hotel. Several restaurants and bars all in walking distance but far enough away to not be a noise concern. Hotel food was great. Swimming pool, sauna, steam room and spa were all fabulous. Staff are very helpful and friendly. You can walk to the rest of the city from here, or you could take a tram or hire a bike.

Wonderful location

The staff was very friendly and accommodating. The beds were comfortable. Lots of hot water in the shower.

Excellent hotel and service. Beautiful indoor pool, amazing view.

Wonderful hotel, beautiful views!

The best hotel in the city! This is not an ordinary hotel, luxury, comfort, excellent service, safety…everything for your needs and wants. A little far from center of town but it’s definitely worth it. You can easily walk, bike or take a taxi/uber.

It’s a historic hotel that have seen the QE2 and many various celebrities. Impressive exterior and lobby interiors. Service is average like almost everywhere in EU. Rooms are comfortable and staff at the reception desk is hearty.

Historic and absolutely beautiful! A perfect spot to explore all Amsterdam has to offer.

The property and the view are unique. We didn’t like the shower (low pressure) and that there were not enough hooks to hang towels

Absolutely beautiful hotel and staff was excellent.

Nice hotel, beautiful rooms and great location.

Beautiful hotel and amazing service.

I would definitely stay here again. The hot tub could be a little hotter and the sauna was not working when we were there, but other than that, everything was great.

Great hotel with high standard. Would be 5/5 if not the service was really slow at the main restaurant.

I love this hotel. It is centrally located with a view of the Amstel River. It is stylish, with beautiful historical features that mix with modern elegance. The restaurants are excellent, and the staff is kind and attentive. Sitting and looking out at the river while having morning coffee is so peaceful. I cannot say enough good things about the bar and dining experience. When you walk in the door, you're greeted by attentive staff. They’re so helpful and accommodating. I want to mention Bryan especially. He wears several hats and goes out of his way to make your stay memorable. My mild annoyances are those of a very kind, but a bit too eager, woman who sometimes pushes the revolving door. I had packages, and the woman ahead of me had a cane. We were pushed through at a quick pace. It’s scary and potentially dangerous. I’m a former front desk clerk and manager. I ordered a car through the hotel and asked the front desk how I should get back. I was told, “Take an Uber. If you can’t figure that out, then call us here at the hotel.” This is just one example, but there were several instances of the curt manner in which I was treated. Some front desk clerks were lovely, while others wore frowns, were brisk and were unwelcoming. Besides this, it was nearly perfect from the front door staff to the restaurants to housekeeping! Thank you for making my stay pleasant.

Kelly at check in was just amaze!