YAYS Amsterdam Maritime by Numa

A quieter area of the city, perfect for families of you want to avoid the stag/hen dos and the crowds. However, still noisy if you need to open the window (kebab shop right outside and a busy road). Check in was easy via WhatsApp message. Amenities were ok, although we couldn't figure out the coffee machine and we did need to clean the sink area. Some noise from other visitors - folk returning from nights out at 3am etc. Close proximity to the maritime museum, a little further walk gets you to NEMO, This is Holland, the Eye museum and the train station. About a 40 minute walk to the Rijksmuseum and attractions around that area. Lovely grocery store, Odin, nearby. Wine and beer for sale there, too. Bin wasn't emptied - I don't think it could have done another day and there wasn't any indication of where to take the rubbish. Beds were comfortable. Flooring uneven and some low beams - it's an old building. Shower was excellent. TV ok - BBC World, CNN for English speaking channels. WiFi connection good. For the cost and location, this is a nice place to stay. We'd stay again.

We ended up in nh collection as an alternative. The original hotel we booked was horrible and had major issues, causing us to leave and book nh collection late. The overall experience would have been good if the day of check in, there was a more experienced colleague available to assist and save us wasting hours for our room to be sorted.

The hotel was ok but basic amenities like hair conditioner and body lotion were not available despite requesting them a few times

Very easy to check in. Very good use if space for the us and the kids to stay. Included a kitchen, making our holiday much more affordable

Nice quiet place on outskirts of city. Easy tram ride near hotel to downtown.

This is a fantastic accommodation option especially for those who are looking for more space in a city that sells it at a premium. We are a family of 4 (2 adults and 2 children under the age of 6) and the family room was brilliant for us. Incredibly spacious, room to unpack, a pretty much full kitchen, well equipped kitchen, lots of natural light with blackout shades, air conditioning (not in all rooms) and so much space (coffee table and chair, dining table with 4 seats, full size bed and full size sleeper sofa). The online check-in is really simple. We got everything we needed to access the property and our apartment in a very timely manner and with the few issues we had, they were incredibly responsive via whatsapp. I also loved that they had an "Essentials Closet" in the laundry room where you could get extra toilet paper, kitchen towel, towels and linens 24 hours a day. The property is also in a really good location - less than 20 minutes walk to Amsterdam Centraal and less than 5 minutes walk to the grocery story, bus and tram stops. The only negatives - we and our family staying next door had issues with our dishwasher, ours was resolved after a few days and they were responsive and helpful throughout; the fire alarm went off twice during our 4 night stay, both times in the morning with people cooking breakfast; although the apartment was superficially clean, the whole apartment could have done with a deep clean. Will stay again for sure!

Area is amazing, hotel was very nice, once we followed the link to the management for access code. Room was clean, perfectly situated in very access area.

Really enjoyed the location of the apartment, which was either in walking or public transport distance to everything we wanted to see. The room could have been cleaner but overall has everything that we needed

Great stay, would go back.

If a hotel isn’t going to have staff on property, they need to have an easy way to communicate when things aren’t going well. The property care staff was extremely rude and we felt it was racially motivated. We have never had a bad booking with Expedia, until now.

Ground floor is quite noisy.

It was very loud at night. We ended up in a corner unit - the noise level was quite high, with all windows closed. There was a sock inserted into one of the windows. I guess this was done by previous tenants to create tighter closing for one of the windows ... :) The towels had yellow spots and should have been disposed of a long time ago. The pillow under the case had yellow spots as well.

Great place for my family. Staff were helpful and made us feel welcome. Great access to transportation and quiet neighborhood.

The rooms were interesting and had historical details in.

The elevator was out of order during the stay. Apparently the elevator has been broken for several weeks and there’s no signs of window will be repaired. The property did not notify us that the elevator would not be working. We have many bags and getting them to the second floor was a chore We company about the elevator and they said they would get back to us. We heard nothing. We liked the location in the accommodations. Do not stay there again, though due to lack of communication about the elevator.

The studio room was very comfortable for two people. The hotel was easily accessible by public transportation. Although all communication with the hotel was electronic, it was very good. The worst part of the stay was that the elevator was out of order and we had to carry our luggage up and down two flights of stairs with open risers, which was a bit tricky. I might not recommend this hotel if you have accessibility needs.

The hotel itself was fairly clean but no housekeeping during the day. Easy to take a bus to from Centraal station, and to get to the main shopping areas. No luggage storage for early and late checkout as well so you will have to use the providers that they recommended. Otherwise communication thru WhatsApp is 24/7 and very helpful. The lift broke down and we had to carry our luggage up 2 floors. Free coffee machine downstairs (was not working while we stayed).

The room wasn't the cleanest, soiled couch/carpeting, lighting. Uncomfortable sofa sleeper mattress, sleeping on the couch was better. Maintenance- broken electric outlet in kitchen, broken toilet paper holder, hole in tile in bathroom that looks like an old electrical outlet, one window didn't open. Expensive and felt more like being in a hostel.

Rather poor as we were not informed about the tax that was due. Had to find the email from my junk folder. No reception, no immediate support all on WhatsApp and worst of all The lift was not working and we had e bags, kids pushchair to carry everyday. Won't be staying there again. Another alarming one is they publicly disclosed my email to all the residents because of an amateurs move as they failed to use bcc. Not acceptable !

Nice property