Atura Wellington

First impressions were poor. Was told at checkin that there would be a 3% surcharge when paying for my room with the Credit Card I had just provided. I pointed out that the room was pre-paid. After much scrolling up and down it was agreed. Blamed on the new system. Then was told that breakfast was x amount. Again pointed out that it was included in the room rate. Again much scrolling and again agreed and blamed it on the new system. The desk co-worker seemed to find the situation amusing. I cannot say I felt the same. Breakfast very disappointing, Scambled eggs you could eat with a straw, poached eggs, continously poaching in a pan of water until hard and rubbery. All other hot food lukewarm warm at best. I pointed this out to the staff, with a “we will pass it on shrug type of response. Next morning I went down at 6.30 sharp thinking the food must be hot then it has only just been put out. Wrong. Luke warm at best. Had toast on day 3. Overall I sensed an overall lack of enthusiasm from the lobby staff during my stay. Other staff friendly and helpful. Positives. Hotel is a modern, multi-storey building, (great view from the 8th floor.) Rooms are clean and spacious. Location is excellent, easy walk from stations, and to Bontanical Gardens. Plus a large supermarket minutes away. I would stay there again but pass on the breakfast.

No room service option

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Good location for SKY stadium. Only spent 1 night there but woold go back again.

Very good value for money. Location is great. Possibly the best value accomodation in Wellington.

It was nice and quiet

Good

Everything was great. Well appointed comfortable room. Staff were engaging and restaurant was great

No faults, great 2 nights. Just wasnt familiar with the heat pump then realized it can be sir con as well. Room is naturally warm needed some cooling down.

Good location close to my work. Service good and room size decent. Food is as usual pricey for the quality

Comfortable and quiet

Nice property, bit far from CBD but still loved it. Wasn't expecting a partial sea view so that was nice. Really comfortable bed and restaurant food was delicious.

Good place and price!

This is a lovely place to stay in Wellington. The staff are friendly, kind and competent. The room was small, but had everything we needed. Its super convenient to the inter-island ferry.

Grateful that we were given a larger room. Pillows were a bit too 'full'. Handy to motorway, ferry terminal and to town. Parking around hotel is on meters. Supermarket veryclose.

Proximity to central Wellington and safe environment

It was a nice property. I found the hallways a little dated in dark, but other than that, my room was perfectly great.

The room was worn and cramped. Staff was definitely not enjoying their job.

Very tidy and well located hotel close to city and good cafes. In-house buffet and cafe excellent.

No proper ventilation ' no air-conditioning