Hilton Auckland

Excellent staff and facilities. Beautiful view and lovely breakfast. Staff was very attentive and helpful.

Walk to restaurants

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Can’t wait to be back

Location

We arrived very late at night, staff was attentive and room was very nice and cleam

Easy walk to harbor and restaurants. Great location, great staff.

Fabulous location especially if going on a cruise...my suitcase wheel was defective the maintenace man fixed it.. Staff accomodating, lovely cleen rooms...spacious 5***

Great view right on the pier, the only issue is the cruise ships overwhelmed the parking area when they come in

Avoid this hotel unless you are traveling on a cruise. If a ship docks next to hotel it towers over the building and it’s impossible to get in and out of the hotel due to 4000 people everywhere trying to get away from the dock. Booked months in advance but only warned about docking dates days before arrival. Hallways are tired and while staff are helpful this hotel chain needs to think hard about how they brand this location

Property was a bit tired looking especially for the price point. It needs a renovation. Mold in grout in shower, etc. Be sure you understand that any room that doesn’t face the water, is not a city view but rather a view of an apartment which = closed curtains all the time. Very convenient if you are cruising given its proximity to the port.

The Hilton Auckland Hotel is a beautiful property that offers a memorable experience. My wife and I stayed there for one night before embarking on a cruise, and the location couldn't have been more convenient, with the cruise ship docked just beside the hotel. The hotel's decor is elegant, and our Harbour Plus room, which provided breathtaking views of the harbour, was beautifully appointed with all the amenities we could need. While breakfast was included, I found it disappointing that they charged extra for a cappuccino—this felt a bit petty. Additionally, the breakfast buffet could use some improvement; we had to remind the staff several times to replenish the offerings. I also experienced a long wait of 40 minutes for an omelette, which did not meet my expectations for timely service. Overall, our stay was enjoyable and convenient, but some areas could be enhanced to make it truly exceptional.

Great stay

Enjoyed great views from the harbor other than when the cruise ship was docked, although I did receive a message in advance from the hotel about that possibility. Greatly enjoyed our stay, thank you.

Wonderful hotel, great room & views, wonderful concierge services, walkable to the great restaurants in Viaduct Harbor. The only small negatives, when a Cruse ship comes in the Opera side rooms lose their view for a day and parking becomes tight.

Everything was great!

We enjoyed our stay at the Hilton. Great rooms, and great staff.

Large waterfront balcu

The cruise ships arrive, block your harbor view and make huge noise. Do not stay here

Great views and spacious rooms. The staff was friendly and the breakfast buffet is great.