ibis Rotorua

Hotels
8.0
/10
Very Good
956 reviews

What Guests Say About Their Stay

Kayne
10.0
/ 10
Honestly I was just there for for sleep and breakfast, the room was nice, a little worn out, the breakfast was an 11/10 amazing
Emmanuel B
10.0
/ 10
Nice hotel to enjoy the city. Conveniently located next to the Streat to have several options for breakfast, lunch or dinner. Only thing I’d say is the bathroom which was quite small and needs an upgrade. Other than that the facilities are great. It doesn’t have a swimming pool or gym on site but one can access other facilities, including thermal water pools. Nice stay over all.
Ann C
10.0
/ 10
Really great staff,good breakfast, lovely area,and really the best parking for your vehicle.
In the Area
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Lake End, Rangiuru Street, PO Box 348, Rotorua District, Bay of Plenty, New Zealand, 3010

Main Facilities

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24-Hour Front Desk
Parking
ibis Rotorua is a hotel in a good neighborhood, which is located at Rotorua District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around ibis Rotorua

Lake End, Rangiuru Street, PO Box 348, Rotorua District, Bay of Plenty, New Zealand, 3010
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Discover More About ibis Rotorua

Location


ibis Rotorua is a hotel in a good neighborhood, which is located at Rotorua District.

About ibis Rotorua

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis Rotorua.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

ibis Rotorua is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ibis Rotorua is the right place to stay.

All facilities in ibis Rotorua

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Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking

Public Facilities

  • Parking

In-room Facilities

  • TV

Accommodation Policy & General Information in ibis Rotorua

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 14:00 - Before 11:00
Number of floors in ibis Rotorua
4
Another facilities in ibis Rotorua
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Bus/truck parking

Frequently asked questions about ibis Rotorua

What are available facilities at ibis Rotorua?
There are top facilites at ibis Rotorua such as 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at ibis Rotorua?
The standard check-in time at ibis Rotorua is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of ibis Rotorua?
ibis Rotorua has a 3.0-star rating.
How many floors does ibis Rotorua have?
ibis Rotorua has 4.
Does ibis Rotorua have parking?
Yes, ibis Rotorua does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.
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More Reviews from Other Guests in ibis Rotorua

Traveloka (5)
Other sources (951)
8.0
Very Good
From 951 reviews
Cleanliness

8.4

Room Comfort

7.8

Location

8.8

Service and Facilites

8.2

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Traveller Reviews ibis Rotorua

Number of reviews per page
20
40
Top reviews
Kayne
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Honestly I was just there for for sleep and breakfast, the room was nice, a little worn out, the breakfast was an 11/10 amazing
Nicky
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Basic accommodation but all you need.
Darren
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were tired and needed a deep clean, bathroom was very poorly cleaned and dust / dirt was clearly present throughout. A shame as the room was well finished and location good
Rob
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good stay, would recommend.
Emmanuel B
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Nice hotel to enjoy the city. Conveniently located next to the Streat to have several options for breakfast, lunch or dinner. Only thing I’d say is the bathroom which was quite small and needs an upgrade. Other than that the facilities are great. It doesn’t have a swimming pool or gym on site but one can access other facilities, including thermal water pools. Nice stay over all.
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Dianna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Needs updating but the staff were great and it was so close to the lake, Eat Street and the spa we went to.
Sandra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Need small plates and knives and forks in the room for snacks
Johannes
icon-Leisure
Leisure
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not a place that I would go back too.
Ann C
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really great staff,good breakfast, lovely area,and really the best parking for your vehicle.
Juvilyn
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We did the reservation the day before but we were not able to check-in on time because apparently the room is still not ready, it said that check-in time is 2pm but we were even there at around 4:20 pm. We were asked to return in 30 minutes. We were dissapointed cause we just had a long travel.
Kritika
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Rooms were not ready, bed was comfortable.
Dianna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Close to the lake, Eat Street and could use the Novotel pools! We walked up to Eat Street multiple times. Walked to the Wai Ariki Hot Springs and Spa. Had a lake view from our room and staff were lovely, always said hi and asked how our stay was, that was great! It’s a little dated and the bathrooms could use a refresh but it was great for the 2 nights we stayed. It also has free parking and free laundry machines on site. That gave us a chance to wash everything before we headed on. Breakfast was not worth paying for unless you like powdered scrambled eggs, headed up to eat street the get a tasty breakfast after trying to eat the hotel breakfast.
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Des
icon-Leisure
Leisure
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We stayed 4 nights and the house keeping staff never serviced our room. Only when we arrived back from our activities late in the afternoon did someone then come knock on the door and ask to come in and service our room. We had to ask each day if we could have dry towels, and each time was like we had asked for the worst thing by the way the staff's attitude was shown. On one occasion when exiting the elevator we saw house keeping staff laying down on one of the beds in another room. There was a gentleman in the house keeping team who was regularly very inappropriate with his comments and gestures whilst guests were in ear shot in the hallway waiting for the elevator. Overall re the house keeping team, they need a lot of work to lift their standard. On a positive note: The breakfast was super and the staff at reception were always supportive and helpful and very accommodating of our needs so thanks for a great experience. It was lovely to be able to go across to the Novotel Hotel and use their pool whenever we pleased which was a savour when travelling kids.
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wesley
icon-Business
Business
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Carpets in the room were worn out and old. The mattress had a human sized soft spot as if only one side was used, which indicates usage and age of mattress. Basin had aged old stains.
Michael
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely staff
Alex
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The checking was hopeless had to wait for 15 mins to check in and then was told the room is not ready even though check in time was 2.00pm
Jack
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good location by the waterfront and eat street. Limited off street parking but plenty of free parking on the street. Check in was slow. We arrived at around 2.15pm and already had a long line with only one person trying to handle everything. Room was clean and tidy. Main bedroom was modern and comfortable. Bathroom was a bit dated and falling apart. Easy to check out by dropping cards in the box. Was a comfortable stay for a reasonable price. Would stay here again next time.
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Josie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was definitely the Ibis and not the Novotel which is what we paid for. But an empty jug in the fridge to go to reception to be filled with water was a bit cheap when a bottle of water could have been provided plus no milk in the fridge for a cup top tea.
Adele
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I only stayed for one night and found the hotel was clean, the staff were friendly and that the location was very convenient as it is just around the corner from Eat Street. Despite being clean, the room itself did feel a bit tired with some areas of carpet fraying etc but I feel that I paid a fair price and would stay again.
Arvikesh
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff is very unfriendly and inconsiderate
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.