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Oaks Queenstown Shores Resort
Apartments
8.2
/10
Very Good
1,409 reviews
What Guests Say About Their Stay
Marita W.
9.7
/ 10
Nice view ! Big space and comfortable living room with fireplace. Clean. Will stay there again in the future.
Ragan
10.0
/ 10
Beautiful apartment, stunning views. However, no parking available so had to park up a very steep hill across the road. Under construction so access was disrupted and you had to walk up steep driveway each time. No main reception and/or bar area. Could not cast to TV in main lounge, only bedroom.
Would stay again, once completed. Will book PARKING too!
GREGORY DANIEL
10.0
/ 10
Great place to stay with kids as we had 2 rooms with bathrooms very nicely renovated.parking wasn't great as new building was under construction staff where great and shuttle was a bonus
Rachel
10.0
/ 10
Lots of construction going on, but this only was a hassle for parking and access if you have a large vehicle, absolutely no construction noise in rooms at all. Once in, the room was amazing. Warm, amazing location and views to die for. right on the lake and access to walking track
In the Area
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327-343 Frankton Road, Queenstown, Otago, New Zealand, 9197
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Oaks Queenstown Shores Resort
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What's around Oaks Queenstown Shores Resort
327-343 Frankton Road, Queenstown, Otago, New Zealand, 9197
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Discover More About Oaks Queenstown Shores Resort
Location
Staying at Oaks Queenstown Shores Resort is a good choice when you are visiting Queenstown.
About Oaks Queenstown Shores Resort
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Oaks Queenstown Shores Resort is a apartment with great comfort and excellent service according to most apartment's guests.
Get precious and unforgettable moment during your stay at Oaks Queenstown Shores Resort.
All facilities in Oaks Queenstown Shores Resort
Others
Hotel Services
- Tours
- Luggage storage
- Express check-out
- 24-hour Receptionist
Public Facilities
- Others
- Smoke-free area
- Elevator
General
- Parking
- Parking (surcharge)
Transportation
- Area shuttle
Food and Drinks
- Breakfast
Connectivity
- WiFi (surcharge)
Sports and Recreations
- Ski storage
Accommodation Policy & General Information in Oaks Queenstown Shores Resort
Important Note
- Fee for cooked-to-order breakfast: approximately NZD 27 for adults and NZD 27 for children
- Fee for in-room wireless internet: NZD 5 per 24-hour period (rates may vary)
- Fee for wireless internet in public areas: NZD 5 per 24-hour period (rates may vary)
- Covered self parking fee: NZD 15 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: NZD 1 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Please note that this property charges a fixed percentage fee on credit and debit card transactions.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The property will be renovating from December 1 2021 to January 31 2026 (completion date subject to change). The following areas are affected:
- Exterior
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Oaks Queenstown Shores Resort | 70 |
Another facilities in Oaks Queenstown Shores Resort | Tours, Luggage storage, Express check-out, 24-hour Receptionist, Others |
Frequently asked questions about Oaks Queenstown Shores Resort
What are available facilities at Oaks Queenstown Shores Resort?
There are top facilites at Oaks Queenstown Shores Resort such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Oaks Queenstown Shores Resort?
The standard check-in time at Oaks Queenstown Shores Resort is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Oaks Queenstown Shores Resort provide breakfast?
Yes, Oaks Queenstown Shores Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Oaks Queenstown Shores Resort?
Oaks Queenstown Shores Resort has a 4.5-star rating.
How many rooms are available at Oaks Queenstown Shores Resort?
Oaks Queenstown Shores Resort has 70.
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More Reviews from Other Guests in Oaks Queenstown Shores Resort
Overall Ratings & Reviews Oaks Queenstown Shores Resort
Traveloka (5)
Other sources (1,404)
8.2
Very Good
From 1,404 reviews
Cleanliness
8.2
Room Comfort
8.4
Location
8.0
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
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Traveller Reviews Oaks Queenstown Shores Resort
Number of reviews per page
20
40
Top reviews
R
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent ⭐️⭐️⭐️⭐️⭐️
Ragan
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful apartment, stunning views. However, no parking available so had to park up a very steep hill across the road. Under construction so access was disrupted and you had to walk up steep driveway each time. No main reception and/or bar area. Could not cast to TV in main lounge, only bedroom.
Would stay again, once completed. Will book PARKING too!
Read More
Robyn
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
There’s no where to park and dangerous to cross the busy main road if you are lucky enough to find a park
MARAINA
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We had the 2 bedroom penthouse with the spa. Views were unmatched which is what we wanted. Daily cleans. Comes with full kitchen and laundry. There is currently construction happening but didn’t impact our stay at all. What did impact us unfortunately was the TV reception was terrible and the chrome cast kept cutting out which was a shame as we wanted to spend most of our time in the apartment admiring our he views and enjoying movies and tv series.
Read More
GREGORY DANIEL
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great place to stay with kids as we had 2 rooms with bathrooms very nicely renovated.parking wasn't great as new building was under construction staff where great and shuttle was a bonus
Anthony
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Although under construction still great place.
Sharisse
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The room and bathroom were spacious, clean and modern. I loved the lighting in the bathroom as well as the rain shower. Even though I didn't book a 'lake view' room, I still had a nice little view of the snowy mountains and lake with a little balcony. The heating was fabulous! Floor heating, a heatpump and a wall heater if you need it. Since I just booked a standard hotel room, I was pleasantly suprised to have a microwave, Nespresso machine, dishes and a decent fridge.
The location was great for public transport as bus stops were very close to the top of the driveway. The complimentary shuttle to and from Queenstown city was fantastic! Make sure you call in advance to book your seat on a shuttle as they can fill up.
One thing that was a bit of a downer is that you can hear noise through the interconnecting door. My room had a door that connected to a larger room next door.. I could hear their TV loudly until about 1am as well as clear conversations. I needed to put on some earbuds to be able to sleep. I can't imagine that all rooms are like this though. I would have spoken to the front desk however it was only bothering me for one night as people were very quiet the following night.
Prior to booking, I luckily went directly onto the Oaks website and read that their restaurant/bar/gym were all closed due to the current construction and the reception is in a temporary location. I am sure everything will be even more wonderful once the construction is complete!
Read More
Rachel
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Lots of construction going on, but this only was a hassle for parking and access if you have a large vehicle, absolutely no construction noise in rooms at all. Once in, the room was amazing. Warm, amazing location and views to die for. right on the lake and access to walking track
Claire
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Newly renovated rooms, excellent view, friendly staff.
Loved every moment of our trip. Bed was comfy. Definitely recommend. will stay here again for sure. Renovation was going on but not bothering to us. Car park was a bit challenging at times. Make sure to get a car park pass.
Alexandra
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great place would highly recommend!
Fallon
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The Oaks Shores are currently part way through a major renovation. The renovated rooms are of a high standard. The 2 bedroom lake view apartment was perfect for our stay of 4 friends. Very spacious and well equipped with incredible views. The carpark and temporary reception area is not ideal but we note this is only temporary while to rest of the renovation is completed. We will definately be back!
Read More
vedran
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
A great hotel with great staff. Views and location are amazing. Highly recommend.
Quoc An
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Lake view good, a bit further from town, but complamentary shuttle available for pick up and drop off to town.
Adam
4.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Booked the property through Wotif. Upon arrival, we found the property to be under construction. No restaurant, no parking and no spa.
At the time of booking, this was not reflected on the Wotif website. Upon arrival, we were informed by the manager of Oaks that they are not responsible for “4th and 5th party booking agents”.
The room itself is was lovely, no complaints. However, the room service was poor. If one or two items of clothes were left on a bed, we came back to the room to find a not saying that staff could not make the bed.
Read More
Wanda
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
The suites were immaculate and quiet, along a beautiful walking trail by the lake. While some of the facilities are under renovation, they were transparent about this when I reserved a suite. Despite renovations, it was very quiet and clean. The only concern was a sewer smell in and around the property in the evenings.
Guoqi
Leisure
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Still under construction and the rooms are modern and well equipped. However, little to no amenities, and 30-40min walk from town. Once construction is done I know it will be better.
Marie
Leisure Family
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Staff on departure were very unhelpful
Lisa
Friends and Family
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Great place to stay, rooms were beautiful, but wasn’t many parks so had to park elsewhere. Very steep walking down to reception
Ralph
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great place overall
Amy
6.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
It’s in a beautiful but somewhat inconvenient location unless you have a car. Staff are spread thin. Long waits for check in and check out and they don’t always answer if you call etc… difficulty scheduling the shuttle, cleaning was ok but not great and while the suites are wonderful, the regular rooms are just ok.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Oaks Queenstown Shores Resort
Traveloka (5)
Other sources (1,404)
8.2
Very Good
From 1,404 reviews
Cleanliness
8.2
Room Comfort
8.4
Location
8.0
Service and Facilites
7.8
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Oaks Queenstown Shores Resort
Number of reviews per page
20
40
Top reviews
R
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent ⭐️⭐️⭐️⭐️⭐️
Ragan
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful apartment, stunning views. However, no parking available so had to park up a very steep hill across the road. Under construction so access was disrupted and you had to walk up steep driveway each time. No main reception and/or bar area. Could not cast to TV in main lounge, only bedroom.
Would stay again, once completed. Will book PARKING too!
Read More
Robyn
Leisure with Children
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
There’s no where to park and dangerous to cross the busy main road if you are lucky enough to find a park
MARAINA
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We had the 2 bedroom penthouse with the spa. Views were unmatched which is what we wanted. Daily cleans. Comes with full kitchen and laundry. There is currently construction happening but didn’t impact our stay at all. What did impact us unfortunately was the TV reception was terrible and the chrome cast kept cutting out which was a shame as we wanted to spend most of our time in the apartment admiring our he views and enjoying movies and tv series.
Read More
GREGORY DANIEL
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great place to stay with kids as we had 2 rooms with bathrooms very nicely renovated.parking wasn't great as new building was under construction staff where great and shuttle was a bonus
Anthony
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Although under construction still great place.
Sharisse
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The room and bathroom were spacious, clean and modern. I loved the lighting in the bathroom as well as the rain shower. Even though I didn't book a 'lake view' room, I still had a nice little view of the snowy mountains and lake with a little balcony. The heating was fabulous! Floor heating, a heatpump and a wall heater if you need it. Since I just booked a standard hotel room, I was pleasantly suprised to have a microwave, Nespresso machine, dishes and a decent fridge.
The location was great for public transport as bus stops were very close to the top of the driveway. The complimentary shuttle to and from Queenstown city was fantastic! Make sure you call in advance to book your seat on a shuttle as they can fill up.
One thing that was a bit of a downer is that you can hear noise through the interconnecting door. My room had a door that connected to a larger room next door.. I could hear their TV loudly until about 1am as well as clear conversations. I needed to put on some earbuds to be able to sleep. I can't imagine that all rooms are like this though. I would have spoken to the front desk however it was only bothering me for one night as people were very quiet the following night.
Prior to booking, I luckily went directly onto the Oaks website and read that their restaurant/bar/gym were all closed due to the current construction and the reception is in a temporary location. I am sure everything will be even more wonderful once the construction is complete!
Read More
Rachel
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Lots of construction going on, but this only was a hassle for parking and access if you have a large vehicle, absolutely no construction noise in rooms at all. Once in, the room was amazing. Warm, amazing location and views to die for. right on the lake and access to walking track
Claire
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Newly renovated rooms, excellent view, friendly staff.
Loved every moment of our trip. Bed was comfy. Definitely recommend. will stay here again for sure. Renovation was going on but not bothering to us. Car park was a bit challenging at times. Make sure to get a car park pass.
Alexandra
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great place would highly recommend!
Fallon
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The Oaks Shores are currently part way through a major renovation. The renovated rooms are of a high standard. The 2 bedroom lake view apartment was perfect for our stay of 4 friends. Very spacious and well equipped with incredible views. The carpark and temporary reception area is not ideal but we note this is only temporary while to rest of the renovation is completed. We will definately be back!
Read More
vedran
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
A great hotel with great staff. Views and location are amazing. Highly recommend.
Quoc An
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Lake view good, a bit further from town, but complamentary shuttle available for pick up and drop off to town.
Adam
4.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Booked the property through Wotif. Upon arrival, we found the property to be under construction. No restaurant, no parking and no spa.
At the time of booking, this was not reflected on the Wotif website. Upon arrival, we were informed by the manager of Oaks that they are not responsible for “4th and 5th party booking agents”.
The room itself is was lovely, no complaints. However, the room service was poor. If one or two items of clothes were left on a bed, we came back to the room to find a not saying that staff could not make the bed.
Read More
Wanda
Leisure with Friends
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
The suites were immaculate and quiet, along a beautiful walking trail by the lake. While some of the facilities are under renovation, they were transparent about this when I reserved a suite. Despite renovations, it was very quiet and clean. The only concern was a sewer smell in and around the property in the evenings.
Guoqi
Leisure
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Still under construction and the rooms are modern and well equipped. However, little to no amenities, and 30-40min walk from town. Once construction is done I know it will be better.
Marie
Leisure Family
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Staff on departure were very unhelpful
Lisa
Friends and Family
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Great place to stay, rooms were beautiful, but wasn’t many parks so had to park elsewhere. Very steep walking down to reception
Ralph
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great place overall
Amy
6.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
It’s in a beautiful but somewhat inconvenient location unless you have a car. Staff are spread thin. Long waits for check in and check out and they don’t always answer if you call etc… difficulty scheduling the shuttle, cleaning was ok but not great and while the suites are wonderful, the regular rooms are just ok.
Number of reviews per page
20
40