Maldron Hotel Belfast City

Amazing location in the heart of the city yet exceptionally quiet for sleeping (which is a bonus). Staff are very friendly and informative. Didn't have any food but did sit in the bar in the evening and couldn't fault the service.

Very polite staff and good location in Belfast

Room was a good price for a late deal & happy with it.paid for breakfast & thought breakfast was poor considering a 4* hotel. Only eggs available were scrambled & they were like rubber. No boiled or fried never mind poached. Poor selection of fresh fruit - only water melon displayed. I could go on but it all conveys disappointment.

Outstanding experience!

Friendly, helpful staff. Check in and check out done online which was very convenient.

Excellent position in the centre of city well maintained friendly professional and helpful staff

Having never stayed in a Maldron hotel, we weren’t sure what to expect, but from the moment we arrived we were very impressed. Danielle in the bar was bubbly and chatty. The girls at reception were also very friendly and pleasant.

Great location and wonderful staff. Only fault was a mouldy shower head thats been over looked by housekeeping twice.

Cleaning wasn’t the best , beds hadn’t been made just quilts throne over , shower wasn’t cleaned daily and moved the best as I dropped an earring , don’t think they have been moved ever to clean under

The rooms are a bit small for a family of 4 and the air conditioning doesn’t work very well, tends to switch settings in middle of night. Room was roasting and so hard to sleep. The room was clean though and the staff were very friendly. The food served for breakfast and dinner was good. The cocktails were good. The coffee for breakfast was very good 👌 the location is the best part as it’s so central right in the city centre.

Wonderful service, great location, lovely staff

Central location to shops and variety of restaurants

Good value for money. Comfortable, clean and spacious room.Tiny "designer" sink more of an ornament than useful. Efficient adjustable shower head but as usual with a small walk in shower, spray goes outside. Restaurant had a limited menu and no air extraction. As a result the entire area was overwhelmed with a strong smell of fish. It is a pleasant place to stay, but one or two changrs would help a lot.

Bad: No bathroom fan. No anti-slip mat in bath. Kettle unclean. No room fridge. No TV instructions. They sent up staff to help who knew less than us, so we had to figure it out ourselves. Had to request veggie breakfast option + wait for ages. Communal areas overheated. Good: Price. Location. Luggage storage option. Plentiful breakfast. Cleanliness. Room view. Tea/coffee in room. Superfast lift. WiFi.

front desk employee Ethan was wonderful and very helpful.

Likes: Room (including bathroom), pleasant and spacious. Hotel within easy walking distance of central train and bus station. Hotel is fairly central and within reasonable walking distance of many of the tourist attractions. Buffet breakfast was very nice and a good variety of foods. The cooked breakfast was regularly topped up so that it was hot and fresh. Most of the staff were helpful and very nice - I would especially pick out Rachel who I think is the assistant food and beverages manager. Dislikes Evening meal in the restaurant was totally ruined by the bar manager (who was waiting on - perhaps this should not be his job?). Firstly we made an error. My 80 year old friend had a slight memory lapse but this individual upset her to such an extent that she was going to leave the hotel and go home - luckily we persuaded her otherwise, but .... Generally the restaurant was empty - being only one other table beside ourselves on both nights we dined in - which was a pity as, actually, the food we were given was generally good and the pizzas excellent but there was no atmosphere. One of our group was in a disabled access room on the 12th floor. We did wonder how the hotel would get someone struggling with mobility down 12 flights of stairs in the event of a fire. Lastly, basically a lack of response to emails plus receiving inappropriate emails asking us to complete tasks that we had already completed. General Belfast was wonderful. Everyone unbelievably helpful.

Clean, huge bed, delicious breakfast. Friendly, helpful staff.

Hotel is in an excellent location near Belfast Central Station and all other amenities. Staff extremely friendly and polite. Only downside first morning breakfast was cold which was the grill breakfast. We had very early breakfast not sure if the heating trays were warm enough to keep food hot. Had same breakfast next morning it was lovely and hot. Overall great stay.

Stayed here before. Great value for money and a superb location.

Hotel staff are probably the nicest Ive ever met. Very accommodating and friendly. Rooms are comfortable and clean. The hotel itself is tucked away from the main street but minutes from the city center so you can catch all manner of buses. The only noise you hear from ones room are doors closing which cant be helped. Amazing stay. Would definitely recommend.