Decapolis Hotel Panama City

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8.6
Very Good
1,727 reviews

What Guests Say About Their Stay

Annalea

10.0
/ 10
Our stay at Decapolis Hotel was absolutely amazing from start to finish. The hotel is modern, clean, and in a fantastic location with easy access to restaurants, shopping, and attractions. The rooms were spacious, comfortable, and always kept spotless by the housekeeping staff. What really made our stay memorable was the outstanding customer service. Every member of staff we encountered was friendly, professional, and eager to help. They made us feel welcome from the moment we checked in until the day we left. The amenities were excellent, and the overall atmosphere made it easy to relax after a day of exploring Panama. I would definitely stay here again and highly recommend Decapolis Hotel to anyone looking for a comfortable, high-quality hotel with exceptional service.Unfortunately, our experience at Petit Bistro was extremely disappointing. The restaurant brought me the wrong meal. Mistakes happen, and I completely understand that kitchens can get busy. However, instead of acknowledging the mistake, the staff repeatedly insisted that I had ordered the wrong dish, even though the food they served did not match the menu description or what I had ordered before. This made me feel as though I didn't understand the menu, rather than simply admitting there had been an error. Only later did they apologize, explaining that the kitchen was very busy and had made a mistake. By that point, I had already paid for the incorrect meal and left.

ERICK

10.0
/ 10
Desayuno super bueno. Excelente ubicación con acceso exclusivo al Mall a través de un puente peatonal. Cerca de Avenida Balboa donde se ve el mar. Lo único fue que éramis 3 huéspedes y siempre dejaban 2 qguas y 2 toallas y había q estar llamando para que subieran 1 más.
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Eureldine

10.0
/ 10
The staff were welcoming. Spoke English so we were able to communicate. Room was clean, amenities acceptable. The elevator was the only turnoff. Wait time was a little long. Otherwise, I would definitely recommend this hotel. Been there twice and looking forward to another visit.
In the Area
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Avenida Balboa Con Multicentro, Bella Vista, Panamá, Panama

Main Facilities

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This accommodation offers:
Casino
Outdoor pool
Poolside bar
Steam room
Turkish bath
Luggage storage
Elevator
Fitness center
Express check-out
Disabled access friendly
Braille or raised signage
Decapolis Hotel Panama City is a hotel is located at Bella Vista. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Decapolis Hotel Panama City

Avenida Balboa Con Multicentro, Bella Vista, Panamá, Panama
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Lobby Decapolis Hotel Panama City
Lobby 2 Decapolis Hotel Panama City

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General
Near Avenida Balboa

Location
With a stay at Decapolis Hotel Panama City, you'll be centrally located in Panama City, steps from Avenida Balboa and Multicentro Panama. This casino hotel is 1.5 mi (2.4 km) from Via Espana and 2.1 mi (3.4 km) from Multiplaza Pacific Mall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Avenida Balboa - 0.1 km / 0.1 mi
Multicentro Panama - 0.1 km / 0.1 mi
Cinta Costera - 0.5 km / 0.3 mi
Pacific Center - 0.7 km / 0.5 mi
Megapolis Convention Center - 0.7 km / 0.5 mi
Soho City Center - 1 km / 0.6 mi
Calle 50 - 1.1 km / 0.7 mi
Uruguay Street - 1.2 km / 0.7 mi
Multiplaza Pacific Mall - 1.2 km / 0.8 mi
National Shrine of the Heart of Mary - 1.4 km / 0.8 mi
Hospital Punta Pacífica - 1.4 km / 0.9 mi
Via Espana - 1.4 km / 0.9 mi
Bingo 90 - 1.6 km / 1 mi
Iglesia del Carmen - 1.6 km / 1 mi
Crown Casino - 1.8 km / 1.1 mi

The nearest airports are:
Panama City (PAC-Marcos A. Gelabert Intl.) - 7.4 km / 4.6 mi
Balboa (BLB-Panama Pacifico Intl.) - 16.6 km / 10.3 mi
Tocumen Intl. Airport (PTY) - 23.4 km / 14.6 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Panama City? This hotel has 12000 square feet (1115 square meters) of space consisting of a conference center and 8 meeting rooms. Free valet parking is available onsite.

Dining
Enjoy sushi at Martini Sushi Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Rooms
Make yourself at home in one of the 246 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Decapolis Hotel Panama City

Facility

  • Casino
  • Outdoor pool
  • Poolside bar
  • Steam room
  • Turkish bath
Entertainment Facility Decapolis Hotel Panama City
Entertainment Facility
Fitness Center Decapolis Hotel Panama City
Fitness Center
Functional Hall Decapolis Hotel Panama City
Functional Hall
Common Space Decapolis Hotel Panama City
Common Space
Lobby Decapolis Hotel Panama City
Lobby

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast

Things to Do

  • Outdoor pool
  • Turkish bath
  • Casino
  • TV lounge
  • Spa
  • Steam room
  • Pool sun loungers

Transportation

  • Valet parking

Connectivity

  • Free WiFi

General

  • Banquet
  • Reception hall
  • Terrace

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Decapolis Hotel Panama City

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property requires full payment 1 day prior to arrival or at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Decapolis Hotel Panama City
246
Number of floors in Decapolis Hotel Panama City
29
Another facilities in Decapolis Hotel Panama City
Poolside bar, Buffet breakfast, Breakfast, Outdoor pool, Turkish bath

Frequently asked questions about Decapolis Hotel Panama City

What is normal check-in & check-out time at Decapolis Hotel Panama City?
The standard check-in time at Decapolis Hotel Panama City is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Decapolis Hotel Panama City provide breakfast?
Yes, Decapolis Hotel Panama City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Decapolis Hotel Panama City?
Decapolis Hotel Panama City has a 4.0-star rating.
How many floors does Decapolis Hotel Panama City have?
Decapolis Hotel Panama City has 29.
How many rooms are available at Decapolis Hotel Panama City?
Decapolis Hotel Panama City has 246.
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Decapolis Hotel Panama City reviews and ratings

8.6
Very Good
From 1,727 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

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Traveller Reviews Decapolis Hotel Panama City

Number of reviews per page
20
40
Top reviews
Annalea
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay at Decapolis Hotel was absolutely amazing from start to finish. The hotel is modern, clean, and in a fantastic location with easy access to restaurants, shopping, and attractions. The rooms were spacious, comfortable, and always kept spotless by the housekeeping staff. What really made our stay memorable was the outstanding customer service. Every member of staff we encountered was friendly, professional, and eager to help. They made us feel welcome from the moment we checked in until the day we left. The amenities were excellent, and the overall atmosphere made it easy to relax after a day of exploring Panama. I would definitely stay here again and highly recommend Decapolis Hotel to anyone looking for a comfortable, high-quality hotel with exceptional service.Unfortunately, our experience at Petit Bistro was extremely disappointing. The restaurant brought me the wrong meal. Mistakes happen, and I completely understand that kitchens can get busy. However, instead of acknowledging the mistake, the staff repeatedly insisted that I had ordered the wrong dish, even though the food they served did not match the menu description or what I had ordered before. This made me feel as though I didn't understand the menu, rather than simply admitting there had been an error. Only later did they apologize, explaining that the kitchen was very busy and had made a mistake. By that point, I had already paid for the incorrect meal and left.
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Alison
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was pleasant and welcoming
Karen
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I had a wonderful stay at Decapolis Hotel. The location is excellent, with easy access to shopping, restaurants, and local attractions. The staff were welcoming, professional, and always ready to help. My room was clean, comfortable, and offered a great view. The breakfast had a good variety of fresh and delicious options, and the overall atmosphere of the hotel was relaxing. I would definitely recommend Decapolis Hotel to anyone visiting the area and would happily stay here again.
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Lucrecia
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel sucio, no hacen limpieza completa de la habitación. Elevadores que loquean y 8 de cada 10 empleados sin cordialidad. Aparte que expedía no hizo bien la reservación y me mandó a otro hotel sin notificarme, dejándome a la deriva sin hotel. Tuve que quedarme con alguien más . El desayuno bueno, no genial pero no malo. Terrible experiencia.
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angella
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My husband and i Loved every moment of my stay here will be bk
ERICK
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Desayuno super bueno. Excelente ubicación con acceso exclusivo al Mall a través de un puente peatonal. Cerca de Avenida Balboa donde se ve el mar. Lo único fue que éramis 3 huéspedes y siempre dejaban 2 qguas y 2 toallas y había q estar llamando para que subieran 1 más.
Antoinette
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was ok for the most part
Silvia
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is advertised as having a gym and spa. Upon arriving, both gym and Spa were under construction, which is fine, except that there was not information posted about it. I reserved the hotel based on that amenity
Hector
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Todo bien
charles cromwell
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Microwave, place was old, no ice machine, no restock of hot beverage stuff in the room, coffee at breakfast never hot, ....
Yu Chih
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice location
Eureldine
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff were welcoming. Spoke English so we were able to communicate. Room was clean, amenities acceptable. The elevator was the only turnoff. Wait time was a little long. Otherwise, I would definitely recommend this hotel. Been there twice and looking forward to another visit.
Gardy
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was my second time and I love it. Valet services is great and the breakfast is very good.
Jassy
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

None
Paulo
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Buena ubicación, personal atento, restaurantes ok
Sandra
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Ubicación, limpieza, y piscina con vista panaromica a la ciudad
James
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean space. Helpful staff. Great Continental breakfast with many options! The hotel is older and could use a refresh in the gym and the locking mechanism of the room bathroom was a functional but a little weird. Overall a good experience and The Megalopolis next door is definitely the more modern, updated version for a few more dollars a night.
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Stephen
icon-
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room smelled like urine and didn't look clean. Hotel is very outdated and not well maintained.
Fay
icon-with Friends
with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

If you are looking for larger space to unwind this could be the hotel for you. However hotel needs room renovations. The bed is very low and the linen is in dire need of replacement. Breakfast is always a highlight at this property.
Makaila
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good stay
Number of reviews per page
20
40

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Exterior 4 Decapolis Hotel Panama City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.