Los Quetzales Ecolodge & Spa

When I arrived to check in, I could not find anyone. Fortunately, a dog came and found me and me and led me to someone who checked me in. I reserved a room with a fireplace but was told that if I wanted a fireplace, I would have to pay extra. Room was very cramped and always cold. Water eventually ran hot but in a limited supply. Dining room options were limited but the food was good. Loved the balcony porch overlooking the garden. Very friendly dogs

Los quetzales siempre será muy recomendado de mi parte, sobre todo para las personas que buscan desconectarse de todo el bullicio y estrés de la ciudad. El clima lo máximo, el servicio del personal excelente, la habitación cómoda, la verdad 1000% recomendados.

We were there just one night. Got there past 8 pm, hungry and the restaurant was already closed, didn’t get much help from the staff. It took them half an hour to charge my credit card for the cost of the room and we had to drive 20 minutes, back to the city, to find a place to eat. Back at the room it was cozy with a fire place. It was really cold, loved it. We had a great sleep. In the morning, I was amazed by the place, the gardens, the mountains and town, the breakfast, the coffee, the main building is awesome. We tried to stay one more night, but staff couldn’t find a way. Plenty of things to do at Cerro Punta and around Tierras Altas, need to go there again for a longer stay. Hopefully next time they will have better service.

Great service and food. The staff is very customer oriented and the location is great!

Wonderful Place ! Wonderful People !

The lodge is nice and in an interesting area of Cerro Punta. The restaurant (food was ok) was understaffed, surprising since it is high season in Panama. The room we had, on 2nd floor, facing the river, was roomy and attractive. But, the thin walls and noise from the 3rd floor occupants made the stay a unpleasant. Also, outside of the room is a common deck - other guests collected there and we could hear every word they said for hours.

Pictures and website confuse the quetzales hotel with the quetzales cabins. They don't make it clear that if you're staying in the hotel, you're in a town, not in the mountains or forest. Also in general, the place felt run-down and understaffed. The hot tubs were in total disrepair, the rooms were not as pictured and the restaurant food was overpriced and mediocre. In general it didn't feel worth the money. On the plus side, the staff were really helpful with advice on activities in the area and the spa was a good value.

Made the reservation on the idea of a quiet place for 2 days. Restaurant wasn't working and supposedly being renovated, although we saw no work material or personnel working. Spa closed. Facilities are starting to show signs of age. Garden needs weeding and greenhouses are in poor repair. Room was good but heavy rain showed some leaks through the roof. Already too expensive for what they little offer. Won't be going back.

Very quiet hotel, if you are lucky (like me), the sound of rain will added at night... result = in complete peace. Fully recommended to disconnect and release stress with your "partner in crime".

amazing garden and ambiance. Love all the wood and flowers everywhere. The room was perfect

It is a very beautiful hotel set in a quaint tiny town. We stayed at the main lodge in town which was beautiful but wish we would have rented one of the cabins up the road. We hiked up the road to the cabins and it was one the most beautiful areas I've ever hiked in - enchanting rainforest with birds and moss covered flora and fauna all around. We saw a quetzal right by cabin number 8 which is the furthest one away. Make sure you understand that the cabins are remote and you have to arrange with the main lodge to bring you back and forth and they also can bring you foods from the restaurant which is good. The area is cold and we built a fire in the fireplace each night which was kind of fun but did make our room smell slightly of smoke. There isn't really much to do besides hiking and enjoying the beauty but there is lots of beauty to enjoy. Great spot to get away and relax but not so great if you're looking for a thrilling adventure. The lodge has a great common area with ping pong, Foosball, board games, and lots of relaxing spots where the kids had a lot of fun.

Un alojamiento muy bonito. Gente muy agradable y servicial. Muy feliz de nuevo.

Ein sehr schönes Hotel in einer tollen Lage. Nur waren wir die einzigen Gäste. Bei einem Hotel, dass auf ca 100 Gäste ausgerichtet ist, etwas merkwürdig.

Excelente para relajarse y pasarla en familia, escepto que el desayuno debe ser para todas las personas que se hospedan, ya que se ve mal reservar para 3 personas y que sólo 2 tengan el desayuno incluido, lo demás excelente

Bueno quiero decir que sufrimos un accidente nos calló un árbol a un costado de la cabaña qué nos asustó mucho pero nos dieron otra cabaña y desayuno... Pienso que deben revisar los alrededores de las cabañas puede ser peligroso.

Das Preis-/Leistungsverhältnis stimmt nicht. Der Hotelstandard ist typisch für Panama, von daher darf man sich nicht darüber beschweren. Das Frühstück ist ein schlechter Schwerz, aber zwei Häuser weiter kann man günstig im Restaurant Monica frühstücken.

Ganska bra

Exelente, me quedaría nuevamente

Bien lo único es que deberían especificar lo del desayuno, la chica de la recepción muy atenta sin embargo la del comedor parece que no estaba enterada de alguna cosas y nos rechazó la Accesibilidada al desayuno

Muy placentero. Excelente atendimiento, buena comida. Recomiendo el licor casero de marucuyá!