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Casona Plaza Hotel Puno
Hotels
8.2
/10
Very Good
83 reviews
What Guests Say About Their Stay
JULIET
10.0
/ 10
Comfy beds and good restaurant with room service available. No free water or tea apart from at breakfast but they did pack us a breakfast box when we had an early start.
Sosana
10.0
/ 10
The room was very nice with clean bedding and bathroom. The hot water and shower pressure were decent. There is a heater in the room and extra comforters/ blankets in case it is a little colder. Staff are super friendly and helpful staff. Would definitely stay here again.
Patrycja
10.0
/ 10
Highly recommend this hotel. The staff is extremely nice - they helped us out with with our reservation issue. Delicious breakfast, clean rooms. Perfect location.
In the Area
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Calle Arequipa Nro 655, Puno, Provincia de Puno, Peru, PE
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Available Room Types in Casona Plaza Hotel Puno
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What's around Casona Plaza Hotel Puno
Calle Arequipa Nro 655, Puno, Provincia de Puno, Peru, PE
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Discover More About Casona Plaza Hotel Puno
General
Near Puno Plaza de Armas
Location
With a stay at Casona Plaza Hotel Puno, you'll be centrally located in Puno, within a 5-minute drive of Lake Titicaca and Puno Central Market. This hotel is 0.3 mi (0.5 km) from San Antonio Church and 0.3 mi (0.5 km) from Puno Plaza de Armas.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Puno Plaza de Armas - 0.1 km / 0.1 mi
Puno Cathedral - 0.2 km / 0.1 mi
Casa del Corregidor - 0.3 km / 0.2 mi
Carlos Dreyer Museum - 0.3 km / 0.2 mi
Puno Central Market - 0.3 km / 0.2 mi
San Antonio Church - 0.3 km / 0.2 mi
Pine Park - 0.3 km / 0.2 mi
San Juan Church - 0.4 km / 0.2 mi
Coca and Costumes Museum - 0.4 km / 0.3 mi
Naval Museum - 0.6 km / 0.4 mi
Arco Deustua - 0.7 km / 0.5 mi
Enrique Torres Belon Stadium - 0.8 km / 0.5 mi
Huajsapata Hill - 0.8 km / 0.5 mi
Nunez Butron Hospital - 1 km / 0.6 mi
Mirador El Condor - 1 km / 0.6 mi
The nearest major airport is Juliaca (JUL-Inca Manco Capac Intl.) - 49.2 km / 30.6 mi
Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional features at this Art Deco hotel include a banquet hall and a vending machine.
Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. A cruise ship terminal shuttle is provided at no charge.
Dining
Grab a bite to eat at LOS FAROLES, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is included.
Rooms
Make yourself at home in one of the 60 individually decorated guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
All facilities in Casona Plaza Hotel Puno
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Exterior
Hotel Services
- Laundry service
- Newspaper in lobby
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Parking
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Food and Drinks
- Buffet breakfast
- Breakfast
- Snack bar
General
- Banquet
- Smoking area
- Fireplace in lobby
Connectivity
- LAN Internet
- Free WiFi
Shuttle Service
- Cruise shuttle
- Train station pickup
Business Facilities
- Conference center
- Business center
Things to Do
- TV lounge
Transportation
- Airport transfer
Accommodation Policy & General Information in Casona Plaza Hotel Puno
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
12:00 - 13:00
Check-out:
Before 11:00
Pets
Service Animals Not Allowed
Additional Policy
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
We have included all charges provided to us by the property.
Professional property host/manager- Airport shuttle fee: PEN 210 per vehicle (roundtrip)
- Nearby parking fee: PEN 12 per night (1640 ft away; open 6:00 AM to 9:00 PM)
- Rollaway bed fee: PEN 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 12:00 - 13:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Casona Plaza Hotel Puno | 60 |
Number of floors in Casona Plaza Hotel Puno | 5 |
Another facilities in Casona Plaza Hotel Puno | Laundry service, Newspaper in lobby, Luggage storage, 24-hour Receptionist, Concierge |
Frequently asked questions about Casona Plaza Hotel Puno
What are available facilities at Casona Plaza Hotel Puno?
There are top facilites at Casona Plaza Hotel Puno such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Casona Plaza Hotel Puno?
The standard check-in time at Casona Plaza Hotel Puno is starting from 12:00 - 13:00 while the latest check-out time is at Before 11:00
Does Casona Plaza Hotel Puno provide breakfast?
Yes, Casona Plaza Hotel Puno provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Casona Plaza Hotel Puno?
Casona Plaza Hotel Puno has a 3.5-star rating.
How many floors does Casona Plaza Hotel Puno have?
Casona Plaza Hotel Puno has 5.
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Casona Plaza Hotel Puno reviews and ratings
Overall Ratings & Reviews Casona Plaza Hotel Puno
Other sources (83)
8.2
Very Good
From 83 reviews
Cleanliness
8.4
Room Comfort
7.8
Location
8.2
Service and Facilites
8.4
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Traveller Reviews Casona Plaza Hotel Puno
Number of reviews per page
20
40
Top reviews
JULIET
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Comfy beds and good restaurant with room service available. No free water or tea apart from at breakfast but they did pack us a breakfast box when we had an early start.
shabir
with Partner
6.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Contrary to other recent reviews our stay was fine. It has an excellent location around the corner from the cathedral. We booked a suite, no smell, clean and a comfortable bed. It had a wall fan heater. It was so large we had no need for the sitting room (which had a light well). The bedroom had seating and windows onto the street (which is not noisy). Good breakfast with eggs to order. Also laundry by the kg. We did pass some rooms where their windows utilize the interior light wells but I suspect that's reflected in the pricing.
However, despite messaging requesting a taxi pick -up it was not actioned. The train station is 8 mins away but some pavements are not luggage friendly. It's better to overshoot Arequipa take the pedestrinised section linking Pino with the Cathedral, overshoot the hotel turn left and left and it's across the road.
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Katty
Leisure with Partner
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Good location and staff were very kind. Rooms are really big.
Liza
Leisure with Partner
8.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Great location and helpful staff; it's just a little dated.
carsten m
Friends and Family with Friends
8.0
/10
Reviewed 98 week(s) ago
Hotels.com verified review
My room was clean and the bedding etc in good condition. A radiator and spare blankets came in handy during the cold nights/mornings.
The location, a couple of blocks from the main square, was excellent.
Staff were all helpful and friendly.
The breakfast was slightly limited for the size of the hotel. Fresh eggs, omelettes etc were available (and tasty) from the eggman, but if you were in a line behind a tour group, it night require patience as this was the only way to get cooked eggs.
Given the nature of Puno and tourists' depatures for tours or buses at all hours, i found my sleep disturbed by the clatter of suutcases / chatter of guests on more than one occasion. I would recommend that at the next investment cycle, the hotel look into soundproofing / acoustics
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Caleb
Leisure with Friends
10.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
Very nice hotel.
Sosana
Friends and Family Family
10.0
/10
Reviewed 104 week(s) ago
Hotels.com verified review
The room was very nice with clean bedding and bathroom. The hot water and shower pressure were decent. There is a heater in the room and extra comforters/ blankets in case it is a little colder. Staff are super friendly and helpful staff. Would definitely stay here again.
Zoila
10.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
La adecuada ubicación del hotel.
Steve
Business
8.0
/10
Reviewed 128 week(s) ago
Expedia Group verified review
This is a very nice hotel with a friendly staff but unfortunately it has horrible Internet. If you are a tourist staying one night, it is a fine place. We were there for business and it has a lot of policies that are unfriendly to business travelrrs in addition to the Internet, which is often unusable. And instead of a managed WiFi they have five routers and you just have to find one that works
We booked a larger room so we could have some private meetings only to find out that no guests are allowed in the room, which was never disclosed at booking. They did offer to let us meet in the common space but it was not as private. The breakfast is really nice and the rooms are spacious and modern.
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Patrycja
10.0
/10
Reviewed 136 week(s) ago
Hotels.com verified review
Highly recommend this hotel. The staff is extremely nice - they helped us out with with our reservation issue. Delicious breakfast, clean rooms. Perfect location.
Rodrigo
Leisure
10.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
I was surprised how nice this place is , been a budget hotel. It is less than two minutes walk to main square. Front desk crew is so charming and helpful. Place offers a great breakfast buffet .
Cynthia
Leisure with Friends
10.0
/10
Reviewed 349 week(s) ago
Expedia Group verified review
Great location, beautifully decorated and even has an elevator. The room was very spacious for a triple room. The front desk staff was accommodating and very helpful.
Verified traveler
Leisure Family
8.0
/10
Reviewed 358 week(s) ago
Expedia Group verified review
I felt that the room was too dark aside from that I must say that they provide excellrnt service. I had altitude sickness and they call a doctor who came to my room. Their prices were very reasonable when it comes to the refreshments in the in room refrigerator.
jim
with Friends
10.0
/10
Reviewed 375 week(s) ago
Hotels.com verified review
A great location, just off the Plaza de Armas.
A beautifully presented Hotel.
Clean, comfortable and friendly staff.
Spacious common areas, with a variety of seating.
A reasonably priced restaurant, with nicely prepared food.
The room was clean, comfortable bedding...with a functional private bathroom.
We can recommend this Hotel, which is close to all amenities.
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Heidi
6.0
/10
Reviewed 397 week(s) ago
Expedia Group verified review
The location was good. The breakfast was adequate. We were also able to get our laundry done for a fair price. The room was nice. The only issues were that the room refrigerator did not work. The room internet was not working for all three days we were there. We had to go to the lobby for internet.
Verified traveler
8.0
/10
Reviewed 419 week(s) ago
Expedia Group verified review
Close to one of the main city squares
Lauren
8.0
/10
Reviewed 424 week(s) ago
Expedia Group verified review
My friend and I have been traveling in Peru and have lucked out in all the hotels we've stayed in thus far. We booked through Expedia and when we got off the bus, they said they didn't have a room for us...but when I arrived with our confirmation in hand, they got things going. The staff were friendly, informative and helpful. The beds were comfortable, though a bit dark in terms of lighting. This hotel was in a great location right near everything in Puno and we were happy we stayed there...and would definitely come again!
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Zappito
10.0
/10
Reviewed 424 week(s) ago
Expedia Group verified review
Nice, clean, centrally located hotel in Puno with a very helpful staff. Betsy at the front desk was extremely professional and helpful. Rooms are in good condition and comfortable. Highly recommended for the discerning value travelers.
catherine
8.0
/10
Reviewed 448 week(s) ago
Expedia Group verified review
Central location, very nice staff,excellent service.
Large and comfortable room. Nice breakfast buffet. Only negative comment is the lukewarm shower.
Overall a great value. Would recommend.
Sandra
with Partner
6.0
/10
Reviewed 451 week(s) ago
Hotels.com verified review
Casona Plaza was an ok choice for Puno where choices are limited. It was quite dated but overall fairly clean and comfortable and our room (king suite) was spacious. There was a heater which was much appreciated as it was quite cool in September. The breakfast was average. The location was good for exploring Puno, close to restaurants, markets and the plaza with the cathedral. Puno overall felt safe to walk around. We were able to walk to the train station but would not advise it if you have luggage as the streets and sidewalks are uneven. Taxis were available and reasonable. Luckily we got a discounted rate for our room which made it a fairly good value. At full price I would have considered it way overpriced. There were a couple of negatives. There was no bottled water provided except through purchase at the minibar. In every hotel we stayed in for a month in Peru water was provided because the water in Peru is not drinkable. This is obviously standard practice in Peru hotels. Also the staff at the hotel, especially the front desk, seemed unfriendly, bordering on rude. Not sure what was going on but we would probably try a different hotel if we stayed in Puno again.
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Number of reviews per page
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40
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