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Sumaq Machu Picchu Hotel
Hotels
9.0
/10
Exceptional
484 reviews
What Guests Say About Their Stay
Kimberly
10.0
/ 10
Really nice hotel. Rooms were nice but nothing special. Overpriced given other hotels we have stayed at this trip that exceeded expectations. The food was the best part which is fully included with the huge price. Our server Ingrit was awesome. Breakfast was a Godsend we packed an to go box for 5am sunset trip to Machu Picchu and then came back for full breakfast around 9am. The ability to have the Machu Picchu bus driver drop us off right outside the hotel was huge bonus given the rain on our descent. Don’t under estimate the sound of the raging river at night. Sound was at first calming but at night was a bit overwhelming. Several loud party people on the street made it seem a bit more unsafe to have our balcony windows open or not lockable. Didn’t over shadow the most amazing visit though-overall great.
Amalia
10.0
/ 10
I want to extend my deepest gratitude to Ana Flores for her outstanding customer service, clear and timely communication, and dedication to ensuring everything went smoothly. Thank you as well to Jonathan Ysimura for stepping in during Ana’s absence, providing thoughtful follow-up, and promptly addressing my questions and concerns.
A heartfelt thank you to the entire staff at Sumaq Machu Picchu Hotel for your exceptional hospitality and for making my mother feel so welcomed and cared for during her birthday stay. She had nothing but wonderful things to say about the experience, the service, and the warmth of the team.
Words cannot express how grateful I am for the care and attention shown to my mother. It truly means the world to me.
Sumaq Machu Picchu Hotel will absolutely be my top choice for any future travel, and I highly recommend it to anyone looking for a memorable and heartfelt stay. Five out of five stars—without hesitation!
Bouchra
10.0
/ 10
We had a room with River view it’s beautiful….they come to pick us from the train station it’s 7 mn walk from the hotel , we had the best massage , the best diner, the best breakfast..the peoples working there, they do anything to help you just ask 🙏we will definitely recommend and come back again .Thankyou to all . Sorry I forgot all the names 🙏
In the Area
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Av. Hermanos Ayar Mz 1 Lote 3, Machupicchu, Provincia de Urubamba, Cusco, Peru, 0
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sumaq Machu Picchu Hotel
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What's around Sumaq Machu Picchu Hotel
Av. Hermanos Ayar Mz 1 Lote 3, Machupicchu, Provincia de Urubamba, Cusco, Peru, 0
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Discover More About Sumaq Machu Picchu Hotel
Location
Staying at Sumaq Machu Picchu Hotel is a good choice when you are visiting Machu Picchu.
About Sumaq Machu Picchu Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Sumaq Machu Picchu Hotel exclusively for you.
Get precious and unforgettable moment during your stay at Sumaq Machu Picchu Hotel.
All facilities in Sumaq Machu Picchu Hotel
Others
Hotel Services
- Laundry service
- Express check-in
- Tours
- Wedding service
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Things to Do
- Shops
- Garden
- Spa
- Sauna
Business Facilities
- Meeting facilities
- Business center
- Conference center
- Computer station
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- Fireplace in lobby
- Terrace
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Nearby Facilities
- Souvenir shop
- Grocery
Family-friendly Facilities
- Children club (surcharge)
Transportation
- Airport transfer
Connectivity
- Free WiFi
Accommodation Policy & General Information in Sumaq Machu Picchu Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately PEN 90 for adults and PEN 90 for children
- Airport shuttle fee: PEN 590 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sumaq Machu Picchu Hotel | 62 |
Number of floors in Sumaq Machu Picchu Hotel | 5 |
Another facilities in Sumaq Machu Picchu Hotel | Laundry service, Express check-in, Tours, Wedding service, Luggage storage |
Frequently asked questions about Sumaq Machu Picchu Hotel
What are available facilities at Sumaq Machu Picchu Hotel?
There are top facilites at Sumaq Machu Picchu Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sumaq Machu Picchu Hotel?
The standard check-in time at Sumaq Machu Picchu Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sumaq Machu Picchu Hotel provide breakfast?
Yes, Sumaq Machu Picchu Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sumaq Machu Picchu Hotel?
Sumaq Machu Picchu Hotel has a 4.0-star rating.
How many floors does Sumaq Machu Picchu Hotel have?
Sumaq Machu Picchu Hotel has 5.
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More Reviews from Other Guests in Sumaq Machu Picchu Hotel
Other sources (484)
9.0
Exceptional
From 484 reviews
Cleanliness
9.4
Room Comfort
8.8
Location
9.0
Service and Facilites
9.4
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Traveller Reviews Sumaq Machu Picchu Hotel
Number of reviews per page
20
40
Top reviews
Kimberly
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Really nice hotel. Rooms were nice but nothing special. Overpriced given other hotels we have stayed at this trip that exceeded expectations. The food was the best part which is fully included with the huge price. Our server Ingrit was awesome. Breakfast was a Godsend we packed an to go box for 5am sunset trip to Machu Picchu and then came back for full breakfast around 9am. The ability to have the Machu Picchu bus driver drop us off right outside the hotel was huge bonus given the rain on our descent. Don’t under estimate the sound of the raging river at night. Sound was at first calming but at night was a bit overwhelming. Several loud party people on the street made it seem a bit more unsafe to have our balcony windows open or not lockable. Didn’t over shadow the most amazing visit though-overall great.
Read More
Amalia
Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
I want to extend my deepest gratitude to Ana Flores for her outstanding customer service, clear and timely communication, and dedication to ensuring everything went smoothly. Thank you as well to Jonathan Ysimura for stepping in during Ana’s absence, providing thoughtful follow-up, and promptly addressing my questions and concerns.
A heartfelt thank you to the entire staff at Sumaq Machu Picchu Hotel for your exceptional hospitality and for making my mother feel so welcomed and cared for during her birthday stay. She had nothing but wonderful things to say about the experience, the service, and the warmth of the team.
Words cannot express how grateful I am for the care and attention shown to my mother. It truly means the world to me.
Sumaq Machu Picchu Hotel will absolutely be my top choice for any future travel, and I highly recommend it to anyone looking for a memorable and heartfelt stay. Five out of five stars—without hesitation!
Read More
Barry
with Friends
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Comfortable stay. Professional team. Overall, good value
Barry
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great stay. Comfortable and on balance Google value esp the half board
Bouchra
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
We had a room with River view it’s beautiful….they come to pick us from the train station it’s 7 mn walk from the hotel , we had the best massage , the best diner, the best breakfast..the peoples working there, they do anything to help you just ask 🙏we will definitely recommend and come back again .Thankyou to all . Sorry I forgot all the names 🙏
Read More
Igor
10.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
Great service, restaurant and clean room. Highly recommended to stay.
Miriam Christine
Leisure
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Thank you for a wonderful stay and experience with your team. Sumaq Machu Picchu understands quality and service indeed.
Azita
Leisure with Friends
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
It’s one the best places to stay in Macho Picchu but the town is a little run down. The hotel rooms and staff are excellent. I highly recommend this hotel.
Matthew
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
After our day, walking through Machu Picchu, this was a fantastic place to spend the night. The staff met our group at the train station, and took our luggage from us so that we can go straight to the modern wonder. we checked in when we were done seeing the amazing sites, and our bags were already in our room.
Patrycja
Leisure Family
8.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Amazing hotel . From the moment that you arrive you get greeted with a drink, luggage was picked up from the train station, rooms are spacious and bright with beautiful Mountain View’s. Breakfast is amazing , lots to choose from. Highly recommend 10/10
Henry
Leisure Family
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The best place to stay! The incredible staff made everything so wonderful. They are all so nice and professional! The hotel help us arrange a private tour of Machu Picchu and MP mountain. It was a fantastic experience.
Alexis
10.0
/10
Reviewed 59 week(s) ago
Hotels.com verified review
The best experience
arali
Leisure Family
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Excellent, very friendly and welcoming staff. Awesome location of the property.
Very conveniently located 5 star property.
Had some fusion food and it was interesting.
Marlen Perez
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
After doing el Camino Del
Inka this was a great choice. Aguas calientes is a very little town. The bathroom was great with Loccitane toiletries. Very clean and comfortable.
Arkadiusz E
Friends and Family
10.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
Great pillows!
Anyelina
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Excellent
Pooja
Leisure Family
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Property is very clean and located at one end of the town so is very quiet and private. The staff are very friendly and go out of the way to make you feel comfortable. The onsite restaurant has amazing meals. Will stay here again.
Tamarita
Leisure Family
10.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
Friendly staff and great service!
Edwin
Leisure with Friends
8.0
/10
Reviewed 78 week(s) ago
Expedia Group verified review
Everything was nice, hotel was clean and comfortable.
The only thing I didn't like was that the boss or administrator did not want to lend an umbrella to our guide in that torrential rain, even though we told him that we would give him an umbrella the next day, he left and arrived at his hotel wet.
Kaitlin
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
There was nothing we did not enjoy about our stay. The staff was supportive and considerate at each and every moment. They went out of their way to help us feel like we belonged. They assisted us with luggage, with our excursions, and with our general questions. We cannot say enough how much we appreciated the entire Sumaq staff.
The facilities were clean and easy to use. The breakfast was delicious and the wait staff was consistently available to satisfy any and all of our needs.
Not only would we love to come back for another visit, but we will be sure to recommend this hotel to all of our friends and family. Outstanding job!
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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