Big Creek Mansion

Hotels
6.3
/10
Pleasant
87 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Big spacious room and clean. Breakfast is good being serve in a balcony in front of your room. Very helpful staff. There was a fire in the building in front of the hotel when we were there and the staff are calm and efficient about telling guest to be prepared just in case there is evacuation.
Mary Ann
10.0
/ 10
The room is small but clean. There's construction going on & should have separate entrance to the hotel but staff especially Bim Bim was very helpful. She's very quick to respond to our needs & that made our stay a pleasant one. Thank u!
Verified traveler
10.0
/ 10
1 min walking from beach, clean rooms, excellent staff that watched our bags and allowed us to shower in a vacant room, good wifi, pool table In common room! Will definitely stay here again!
In the Area
See Map
Barangay Masagana, Sitio Cabugao, Poblacion, El Nido, Palawan, Philippines, 5313

Main Facilities

Read More
24-Hour Front Desk
WiFi
Big Creek Mansion is a hotel in a good neighborhood, which is located at Masagana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Big Creek Mansion

Barangay Masagana, Sitio Cabugao, Poblacion, El Nido, Palawan, Philippines, 5313
Discover More Places
Others Big Creek Mansion
Others 2 Big Creek Mansion

Discover More About Big Creek Mansion

Location


Big Creek Mansion is a hotel in a good neighborhood, which is located at Masagana.

About Big Creek Mansion

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Big Creek Mansion is a wise choice for travelers visiting Masagana.

All facilities in Big Creek Mansion

Others Big Creek Mansion
Others

Hotel Services

  • Laundry service
  • 24-hour Receptionist
  • Tours
  • Concierge

Things to Do

  • Barbecue
  • Garden
  • Spa

General

  • Parking
  • Smoking area
  • Terrace

Public Facilities

  • Others
  • Safety deposit box
  • Coffee/tea in lobby

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Big Creek Mansion

Important Note
  • Airport shuttle fee: PHP 500 per person
  • Airport shuttle fee per child: PHP 500 (from 3 to 18 years old)
  • Rollaway bed fee: PHP 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 13:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Big Creek Mansion
17
Number of floors in Big Creek Mansion
2
Another facilities in Big Creek Mansion
Laundry service, 24-hour Receptionist, Tours, Concierge, Barbecue

Frequently asked questions about Big Creek Mansion

What are available facilities at Big Creek Mansion?
There are top facilites at Big Creek Mansion such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Big Creek Mansion?
The standard check-in time at Big Creek Mansion is starting from From 13:00 while the latest check-out time is at Before 12:00
Does Big Creek Mansion provide breakfast?
Yes, Big Creek Mansion provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Big Creek Mansion?
Big Creek Mansion has a 2.5-star rating.
How many floors does Big Creek Mansion have?
Big Creek Mansion has 2.
See All

More Reviews from Other Guests in Big Creek Mansion

Overall Ratings & Reviews Big Creek Mansion

Traveloka (16)
Other sources (71)
6.2
Pleasant
From 71 reviews
Cleanliness

6.4

Room Comfort

5.8

Location

9.4

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Big Creek Mansion

Number of reviews per page
20
40
Top reviews
Kevin
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Broken window means mosquitoes get inside. Construction everywhere still extending third and fourth floor. And no wifi at all. Entrance is througg the back where the construction is. Front is covered by hung laundry clothes.
Farès
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Great stay for 3 nights. Hotel is well located, near the beach and the city center of El Nido. Staff is very friendly and smiley, we all appreciated. Breakfast is tasty. Rooms are quite clean and the necessary is there. To improve The services, could not book the motorbike, laundry was not available and WiFi is not available from the rooms which is inconvenient. I recommend anyway this hotel.
Read More
James
6.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

The hotel is inside a plumbers merchants/building site they store all there material in the corridor/hallway that leads you to the actual hotel and construction workers just sit in this corridor or in the lobby of the hotel, work normall starts around 5/6am here so don’t worry about setting an alarm if you have a trip booked in the morning the construction workers provide the wake up service free of charge. The room itself isn’t like pictures shown looks more like its themed around the flint stones which explained the concrete bed. The bathroom always had a a funny smell coming from it ,Unfortunately when you turned on the aircon it sounded like a Boeing 747 was ready for take off . On a positive note this hotels location is perfect for the beach and the shops and they also serve a good pancake breakfast which is included.
Read More
Verified traveler
6.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

I liked the location, it was a short walk from everything. The free breakfast was pretty good. Smelled a bit moldy in the room so I tried not to spend too much time in there.
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 324 week(s) ago

Expedia Group verified review

We enjoyed our stay here. The staff where excellent, friendly and helpful. The rooms clean and the breakfast was of good quality. Excellent location only a minute short walk to the beach or restaurants. Only downside was poor phone reception and bad Wi-Fi. Maybe a suggestion for improvement would be to invest in Wi-Fi boasters to strengthen the signal in the rooms. Apart from that is a great hotel and I’d be happy to stay again.
Read More
Jocelyn
4.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Nothing like the image, crapy room, smelly. Hotel is surended with construction , the size of the room is a fraud compate to the reality. The sign outside do not exist, no indication of the hotel. Construction man told me whete to find it, cancel my reservation and booked somewhere else
Nilo
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Amazing experience. Hotel Staff very attentive to our needs,
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

Big spacious room and clean. Breakfast is good being serve in a balcony in front of your room. Very helpful staff. There was a fire in the building in front of the hotel when we were there and the staff are calm and efficient about telling guest to be prepared just in case there is evacuation.
Verified traveler
6.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

I don’t really know how to rate this. I felt like I was staying in the middle of a construction site. Great location though and they arranged a shuttle to the airport for me.
Riccardo
2.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

The room we stayed in first was clean but the shower was freezing so they moved us to another room which was also clean but still had problems with shower. Called the staff in many times to fix it. When we got o this water it lasted 5 minuets then the water became very slow. Was terrible and stressful to not have a proper wash. The staff were friendly but did not seem to compensate and charged us full amount for extras for example towels and never apologized for our experience. But good location.
Read More
Verified traveler
6.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

Decent value at the price point, staff was very helpful.
Donna
2.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

It’s under construction it’s horrible would not recommend it to anyone
zhao
2.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

It is literally a hardware/construction supplies store with rooms for rent at the back. the entrance was hard to find with no signage. it was dirty and unsafe with cement bags, pvc pipes, plywood, roofing materials strewn all over the place. during day time it is noisy with sounds of construction on going, many men are going in and out of the building. not a good place to stay if you want comfort and peace of mind.
Read More
luis
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

Despite the obscure entrance and the construction materials on the street, the hotel is nice, clean, well located-- just 100mts from the beach. Has a nice terrace and coffee 24/7. Internet is slow and unreliable but the rest is perfectly ok for a good stay. Room was very clean and confortable. To get there just ride the bus until the yard where buses are kept overnight. The hotel is right next to it, and everything else is at walking distance.
Read More
Alex
2.0
/10
Reviewed 450 week(s) ago

Expedia Group verified review

The 'hotel' is set back through building works. When we arrived the toilet didn't work, and neither did any wifi. They shouldn't say there is wifi when they know it doesn't work. It's the noisiest place we've ever stayed with building works starting from the early hours, aircon which sounds like a jumbo jet, making it near impossible to sleep on a mattress which felt like a concert block. No toilet roll, towels or bedsheets were changed for the four nights we stayed there.
Read More
Andre khoury
8.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

it was ok good for a buck
Verified traveler
4.0
/10
Reviewed 452 week(s) ago

Hotels.com verified review

The hotel was very outdated and the WiFi didn't work. To get to the hotel you had to walk through a alley. Overall this is not a good place to stay.
Edward
4.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Don't waste your money on this hotel. I had a three-night reservation but could only stay one brief night. It's still under construction so the noise and paint fumes were overwhelming. While the room was clean and good size, it is bare except for the bed. No chair, no table, no luggage rack, no mirror, and no desk. There was a shift supervisor who tried to help, but management was no where to been seen.
Read More
Verified traveler
4.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

Once we get in to the room I smell a bad odor right away ( mapanghe) no celphone signal and internet, shower room had no soap rack and stink, lots of noise coming from the construction, they had coffee on the hallway but no breakfast provided.
tyler
4.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

They are trying to remodel, I think. Place was a mess. No sign out front, just some random walkway to get behind some stores to find it. They are the only hotel in the area that we saw that didn't have a generator for when the power was out.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Big Creek Mansion

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Big Creek Mansion

Traveloka (16)
Other sources (71)
6.2
Pleasant
From 71 reviews
Cleanliness

6.4

Room Comfort

5.8

Location

9.4

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Big Creek Mansion

Number of reviews per page
20
40
Top reviews
Kevin
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

Broken window means mosquitoes get inside. Construction everywhere still extending third and fourth floor. And no wifi at all. Entrance is througg the back where the construction is. Front is covered by hung laundry clothes.
Farès
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

Great stay for 3 nights. Hotel is well located, near the beach and the city center of El Nido. Staff is very friendly and smiley, we all appreciated. Breakfast is tasty. Rooms are quite clean and the necessary is there. To improve The services, could not book the motorbike, laundry was not available and WiFi is not available from the rooms which is inconvenient. I recommend anyway this hotel.
Read More
James
6.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

The hotel is inside a plumbers merchants/building site they store all there material in the corridor/hallway that leads you to the actual hotel and construction workers just sit in this corridor or in the lobby of the hotel, work normall starts around 5/6am here so don’t worry about setting an alarm if you have a trip booked in the morning the construction workers provide the wake up service free of charge. The room itself isn’t like pictures shown looks more like its themed around the flint stones which explained the concrete bed. The bathroom always had a a funny smell coming from it ,Unfortunately when you turned on the aircon it sounded like a Boeing 747 was ready for take off . On a positive note this hotels location is perfect for the beach and the shops and they also serve a good pancake breakfast which is included.
Read More
Verified traveler
6.0
/10
Reviewed 312 week(s) ago

Hotels.com verified review

I liked the location, it was a short walk from everything. The free breakfast was pretty good. Smelled a bit moldy in the room so I tried not to spend too much time in there.
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 324 week(s) ago

Expedia Group verified review

We enjoyed our stay here. The staff where excellent, friendly and helpful. The rooms clean and the breakfast was of good quality. Excellent location only a minute short walk to the beach or restaurants. Only downside was poor phone reception and bad Wi-Fi. Maybe a suggestion for improvement would be to invest in Wi-Fi boasters to strengthen the signal in the rooms. Apart from that is a great hotel and I’d be happy to stay again.
Read More
Jocelyn
4.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Nothing like the image, crapy room, smelly. Hotel is surended with construction , the size of the room is a fraud compate to the reality. The sign outside do not exist, no indication of the hotel. Construction man told me whete to find it, cancel my reservation and booked somewhere else
Nilo
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Amazing experience. Hotel Staff very attentive to our needs,
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

Big spacious room and clean. Breakfast is good being serve in a balcony in front of your room. Very helpful staff. There was a fire in the building in front of the hotel when we were there and the staff are calm and efficient about telling guest to be prepared just in case there is evacuation.
Verified traveler
6.0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

I don’t really know how to rate this. I felt like I was staying in the middle of a construction site. Great location though and they arranged a shuttle to the airport for me.
Riccardo
2.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

The room we stayed in first was clean but the shower was freezing so they moved us to another room which was also clean but still had problems with shower. Called the staff in many times to fix it. When we got o this water it lasted 5 minuets then the water became very slow. Was terrible and stressful to not have a proper wash. The staff were friendly but did not seem to compensate and charged us full amount for extras for example towels and never apologized for our experience. But good location.
Read More
Verified traveler
6.0
/10
Reviewed 395 week(s) ago

Expedia Group verified review

Decent value at the price point, staff was very helpful.
Donna
2.0
/10
Reviewed 416 week(s) ago

Hotels.com verified review

It’s under construction it’s horrible would not recommend it to anyone
zhao
2.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

It is literally a hardware/construction supplies store with rooms for rent at the back. the entrance was hard to find with no signage. it was dirty and unsafe with cement bags, pvc pipes, plywood, roofing materials strewn all over the place. during day time it is noisy with sounds of construction on going, many men are going in and out of the building. not a good place to stay if you want comfort and peace of mind.
Read More
luis
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

Despite the obscure entrance and the construction materials on the street, the hotel is nice, clean, well located-- just 100mts from the beach. Has a nice terrace and coffee 24/7. Internet is slow and unreliable but the rest is perfectly ok for a good stay. Room was very clean and confortable. To get there just ride the bus until the yard where buses are kept overnight. The hotel is right next to it, and everything else is at walking distance.
Read More
Alex
2.0
/10
Reviewed 450 week(s) ago

Expedia Group verified review

The 'hotel' is set back through building works. When we arrived the toilet didn't work, and neither did any wifi. They shouldn't say there is wifi when they know it doesn't work. It's the noisiest place we've ever stayed with building works starting from the early hours, aircon which sounds like a jumbo jet, making it near impossible to sleep on a mattress which felt like a concert block. No toilet roll, towels or bedsheets were changed for the four nights we stayed there.
Read More
Andre khoury
8.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

it was ok good for a buck
Verified traveler
4.0
/10
Reviewed 452 week(s) ago

Hotels.com verified review

The hotel was very outdated and the WiFi didn't work. To get to the hotel you had to walk through a alley. Overall this is not a good place to stay.
Edward
4.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Don't waste your money on this hotel. I had a three-night reservation but could only stay one brief night. It's still under construction so the noise and paint fumes were overwhelming. While the room was clean and good size, it is bare except for the bed. No chair, no table, no luggage rack, no mirror, and no desk. There was a shift supervisor who tried to help, but management was no where to been seen.
Read More
Verified traveler
4.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

Once we get in to the room I smell a bad odor right away ( mapanghe) no celphone signal and internet, shower room had no soap rack and stink, lots of noise coming from the construction, they had coffee on the hallway but no breakfast provided.
tyler
4.0
/10
Reviewed 465 week(s) ago

Hotels.com verified review

They are trying to remodel, I think. Place was a mess. No sign out front, just some random walkway to get behind some stores to find it. They are the only hotel in the area that we saw that didn't have a generator for when the power was out.
Number of reviews per page
20
40