Cinfandel Suites

Room not properly prepared for stay

helpful staff very nice the man cleaning does a lot of hard work good employee

Never got to say stay here they told me there was a dispute with Expedia about a bill expedia owes them money

Very accommodating

Good

Very simple not for long staying

Reasonable rates and prompt room or customer service

its was a nice place to stay, the staff was friendly and helpful

I stayed in room 22. All fine and dandy until i was woken up by the neighbour's radio at 6:30 am... Bahhhh

It was the best save for the absence of an elevator

I'd always refer this place to friends and relatives who are visiting Cebu for it's proximity to either the airport or the pier.

Place is approved to be a pick-up site for tours and the massage therapist downstairs is AMAZING, 350 pesos to have the best deep-tissue massage ive ever had in my life. Bear in mind I had 6 massages done all over Philippines and I get a massage in Canada once a month.

First, I requested a pickup at the airport. That never happened. They were not even apologetic about it. Second, I checked into the hotel with no problems, then they took me to the room. The first thing the attendant did was remove one of the towels and one of the pillows. He told me it was another 50 php to have two. Then I asked for the password for the internet. They would not give it to me and instead wanted to type it into my computer for me. That seemed really odd and rude to me. Third, I requested room cleaning for several days, finally managed about the third day to get the room cleaned. Fourth, the toilet broke and had water constantly running in the bathroom, soaked the floor. Asked for it to be fixed. They finally fixed it after 3 days and it immediately broke again. I gave up about that issue. We had to flush the toilet with a bucket of water. Fifth, the hotel has two small dogs that are not very friendly. So they don't like the guests in the lobby of the hotel where they serve food.

stay was not great, no wifi immediate access

All staffs are friendly with smile.check was quite smooth. The building itself is well maintained and clean, good impression. The room is small but understandable from its price. It seems their electric outlets have problem, air con had stopped sometimes due to the loose contact. Also no hot shower available even though they have a hot shower device. It seems due to the loose contact too. Water supply is quite poor, I had to take shower with drops from shower head, so uncomfortable.

The room is quite nice. Also please improve your wifi connection.

Hotel staff are nice and very accommodating with are requests. Food was nice but a little bit too common.

There was no wifi as promised, no 24 hour room service as advertised. Rooms are small but very clean. Turn in key to front desk during the day if you want room service. Nothing is close including a convenience store. Airport is not close, but 25 minutes by cab and about 150php. Good enough for a cheap stay but consider a better location.

Always love this Hotel because of the wonderful staff. They always go above and beyond to please you and make you happy.

Very nice and friendly hotel with great service and amedities