Go Hotels Ermita

Hotels
8.0
/10
Very Good
819 reviews

What Guests Say About Their Stay

anggi h.

9.7
/ 10
Best budget hotel I had in manila. Nice and friendly staffs and good location.

Satria D.

9.4
/ 10
It's a nice new hotel to live in.
See original

Mark

10.0
/ 10
Not bad at all for just 40 dollars a night. If you can get a room on the 12th or higher floor, you won't notice any street traffic noise. Also Robinsons shopping mall is close by with a 24/7 Dennys restaurant. Yu mmy

Chelsey

10.0
/ 10
Everything went smoothly with my stay. I missed reading the the property was a quarantine facility. They required a vaccination card. (I routinely carry mine when I travel.) Comfortable bed decent sized room with a safe.

Verified traveler

10.0
/ 10
Stay was nice but maybe some help with me, whom don’t know about WiFi password but overall I’m very satisfied with the employees. Thank you
In the Area
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Mabini Street, Ermita, Ermita, Manila, Metro Manila, Philippines, 1004

Main Facilities

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24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Go Hotels Ermita - Quarantine Hotel Go Hotels Ermita is a hotel is located at Ermita. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Go Hotels Ermita

Mabini Street, Ermita, Ermita, Manila, Metro Manila, Philippines, 1004
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Discover More About Go Hotels Ermita

Discover Your Manila Stay at Go Hotels Ermita

Planning a trip to the vibrant heart of Metro Manila? Look no further than **Go Hotels Ermita**, a fantastic choice for travellers seeking comfort, convenience, and a touch of local charm. Whether you're here for business, a leisurely holiday, or to explore the rich culture of the Philippines, Go Hotels Ermita offers a welcoming base that puts you right where you need to be. Room rates at Go Hotels Ermita start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Go Hotels Ermita Location

Nestled in the bustling district of Ermita, Manila, **Go Hotels Ermita** enjoys a prime location that makes exploring the city a breeze. Situated at Mabini Street, Ermita, Ermita, Manila, Metro Manila, Philippines, 1004, it's conveniently located approximately 7 kilometres from the Ninoy Aquino International Airport (NAIA), making your arrival and departure smooth and hassle-free. The hotel is also well-connected to major transport routes, putting you within easy reach of the city's key business, entertainment, and historical hubs. The atmosphere here is one of vibrant urban energy, with a constant buzz of activity, yet Go Hotels Ermita provides a comfortable sanctuary to retreat to after a day of exploration. It’s close to a wealth of cultural landmarks and commercial centres, offering a true taste of Manila life.

Go Hotels Ermita Facilities & Services

Facilities for guests at **Go Hotels Ermita** are designed to ensure a comfortable and convenient stay. * Enjoy complimentary Wi-Fi access throughout the hotel, keeping you connected at all times. * The hotel offers 24-hour security, providing peace of mind for all guests. * A concierge service is available to assist with your inquiries and arrangements. * On-site parking is available for guests who prefer to drive, with fees applicable (AUD $5.00 per day). * For your convenience, laundry and dry-cleaning services can be arranged (fees apply). * While there isn't a dedicated kids' club, the comfortable rooms and central location make it a great base for family adventures. * There is no on-site swimming pool or fitness centre at this property.

Go Hotels Ermita Room Types

**Go Hotels Ermita** offers a range of well-appointed rooms designed to cater to different traveller needs. The room types of **Go Hotels Ermita** ensure a comfortable and restful experience. * **Standard Room:** These non-smoking rooms are perfect for solo travellers or couples, offering essential amenities for a pleasant stay. Some rooms may feature a bathtub, subject to availability. * **Deluxe Room:** Slightly more spacious, Deluxe Rooms provide additional comfort and are ideal for those seeking a bit more room to relax. These are strictly non-smoking rooms. * **Suite:** For those desiring extra space and enhanced amenities, the Suites offer a premium experience. These are non-smoking and may include a bathtub. All rooms are strictly non-smoking to ensure a fresh environment for all guests. There are no specific pet-friendly rooms available at this property.

Go Hotels Ermita Dining & Restaurants

While **Go Hotels Ermita** focuses on providing comfortable accommodation, the surrounding Ermita district is a culinary hotspot. You'll find a plethora of dining options just a short stroll away, ranging from local eateries serving authentic Filipino dishes to international cuisine. For a quick bite or a casual meal, numerous cafes and fast-food outlets are also within easy reach. Expect to find delicious meals from approximately AUD $8.00 per person at local establishments.

Go Hotels Ermita Nearby Attractions and Activities

**Go Hotels Ermita** is ideally situated to explore some of Manila's most iconic attractions. * **Rizal Park:** A sprawling urban oasis, this historic park is a significant landmark dedicated to the Philippine national hero, Jose Rizal. It's a perfect spot for a leisurely walk and to soak in some history. * **National Museum Complex:** Immerse yourself in art, history, and culture at the National Museum of Fine Arts, Anthropology, and Natural History, all located within easy reach. * **Intramuros:** Step back in time as you explore the walled city of Intramuros, Manila's historic core, with its cobblestone streets, colonial architecture, and ancient churches. * **Manila Baywalk:** Enjoy a scenic stroll along Manila Bay, especially beautiful at sunset, offering stunning views of the bay and the city skyline. * **SM Mall of Asia:** One of the largest malls in the world, this is a premier destination for shopping, dining, and entertainment, located a short ride away. If you are looking for other activities around Go Hotels Ermita, check out the best deals on Traveloka: Recommended activities in Manila!

How to Get to Go Hotels Ermita from the Airport

Getting to **Go Hotels Ermita** from Ninoy Aquino International Airport (NAIA) is straightforward, with several convenient options available. The **airport transfer service of Go Hotels Ermita** can be arranged, or you can opt for other modes of transport. * **Taxi:** Metered airport taxis are readily available at NAIA. The journey to Go Hotels Ermita typically takes 30-60 minutes depending on traffic, with an estimated cost of AUD $10.00 - $15.00. * **Ride-hailing Service:** You can book a ride through a popular ride-hailing service via your smartphone. This offers a convenient and often cost-effective way to reach the hotel, with similar travel times and costs to taxis. * **Airport Shuttle Bus:** While direct hotel shuttles are not always available, various public bus services operate from the airport to different parts of the city. You may need to take a short taxi or ride-hailing trip from the bus drop-off point to the hotel. * **Hotel Private Transfer:** For a seamless and comfortable arrival, you can pre-book a private airport transfer directly through the hotel. This ensures a driver will be waiting for you upon arrival. Enquire with the hotel for pricing, which is typically around AUD $25.00 - $35.00. For more information on getting around, consider exploring airport transfer services.

Summary of Why You Should Choose to Stay at Go Hotels Ermita

**Go Hotels Ermita** stands out as an excellent choice for travellers looking for a well-located, comfortable, and affordable stay in Metro Manila. * **Prime Location:** Situated in the heart of Ermita, you're close to major attractions, business districts, and transport links. * **Comfortable Accommodation:** Enjoy clean, well-maintained rooms designed for a restful stay. * **Value for Money:** **Go Hotels Ermita** offers competitive rates, making it an ideal option for budget-conscious travellers. * **Convenient Access:** Easy to reach from the airport and well-connected for exploring the city. Check **Room availability at Go Hotels Ermita** and start planning your Manila adventure. For the best rates and a seamless booking experience, consider **Booking Go Hotels Ermita** through Traveloka. Book budget hotels in Metro Manila and Easily book domestic and international flights at low prices with Traveloka today!

All facilities in Go Hotels Ermita

Lobby Go Hotels Ermita
Lobby
Exterior Go Hotels Ermita
Exterior
Bedroom Go Hotels Ermita
Bedroom
Others Go Hotels Ermita
Others
In-room Bathroom Go Hotels Ermita
In-room Bathroom

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Transportation

  • Bicycle storage
  • Limited parking
  • Parking with surcharge
  • Garage
  • Secure parking

General

  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Things to Do

  • Massage
  • Spa

Business Facilities

  • Meeting facilities
  • Projector

Connectivity

  • Internet point

Accommodation Policy & General Information in Go Hotels Ermita

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

General Check-in Instructions

Please be advised that we are a Quarantine Hotel.

Additional Policy

Please be advised that we are a Quarantine Hotel.

General Information

Popular Facilities
24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Available rooms at Go Hotels Ermita
219
Number of floors in Go Hotels Ermita
14
Another facilities in Go Hotels Ermita
Early check-in, 24-hour room service, Late check-out, Room service, Safety deposit box

Frequently asked questions about Go Hotels Ermita

What are available facilities at Go Hotels Ermita ?
There are top facilites at Go Hotels Ermita such as 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Go Hotels Ermita ?
The standard check-in time at Go Hotels Ermita is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Go Hotels Ermita ?
Go Hotels Ermita has a 3.0-star rating.
How many floors does Go Hotels Ermita have?
Go Hotels Ermita has 14.
How many rooms are available at Go Hotels Ermita ?
Go Hotels Ermita has 219.
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Go Hotels Ermita reviews and ratings

Overall Ratings & Reviews Go Hotels Ermita

Traveloka (654)
Other sources (165)
8.3
Very Good
From 654 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.4

Meal

7.7

Location

8.5

Service and Facilites

8.2

People often mention about Go Hotels Ermita
All
Accessibility (4)
Staff Friendliness (3)
Distance to City Center (2)
Ambiance (2)
Bedroom (2)
Hotel Area (2)
Surroundings (1)
Wifi (1)
Check-in/out Time (1)
Room Space (1)
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Preferences
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Traveller Reviews Go Hotels Ermita

Number of reviews per page
20
40
Customer reviews
A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Pros: The staff were very friendly and helpful. Cons: The room is not soundproof, and the water leaks out from the shower room, causing the floor to get very wet.
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Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Just need more cleaning in the shower area and toilet area or restroom. Thanks
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Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
J***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
It's good, but there are small cockroaches in the room....
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Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
F***R
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 27 week(s) ago
the servise front desk is not friendly hard for her to smile. when you ask something she response soo mean. she name is melisa
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Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
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Alberto M. T.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 45 week(s) ago
Upon arrival, I found that my room had only one old towel, despite my request for extra towels. When I asked the room attendant for additional towels, my request was refused, and I was advised to contact the reception instead. Additionally, there was significant noise outside my room at night, including guests shouting and banging on doors. After contacting the receptionist, the noise briefly stopped but resumed shortly thereafter. I also spoke directly with the guest in room 810, who mentioned their door was broken, causing the banging. I informed the receptionist about this, and she said I would be transferred to another room. However, after waiting for an hour, I did not receive any follow-up call. I am disappointed to report that the staff seemed unapproachable and lacking in basic manners.
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Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
B***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 46 week(s) ago
Thank you for the experience. Salamat
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Mabuhay! Thank you for taking the time to post a review of our property. We're so happy to hear that you enjoyed your stay at Go Hotels Ermita. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again in the future Best Regards, Armie- Duty Manager
M***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 49 week(s) ago
It was good and convenient for me.
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Accommodation's Reply
31 Jul 2025
Mabuhay! Thank you for taking the time to post a review of our property. We're so happy to hear that you enjoyed your stay at Go Hotels Ermita. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again in the future Best Regards, Armie- Duty Manager
A***o
icon-origin-TRAVELOKA
7.5
/10
Reviewed 52 week(s) ago
I have observed that the rooms appear unclean and untidy, which is quite disappointing. Additionally, I have noticed that some essential bathroom supplies, such as bath mats, are missing or not properly set up. This lack of attention to detail affects the overall experience of staying at your establishment and could potentially lead to dissatisfaction among your guests. I kindly urge you to address these issues promptly to ensure that your guests have a comfortable and pleasant stay. Proper maintenance and cleanliness are crucial in upholding the reputation of your establishment and ensuring customer satisfaction.
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Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
J***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 58 week(s) ago
Cockroaches or ipis at my first room. Transferred to another room still has cockroaches or ipis. They must fumigate rooms to eliminate infestation.
Find this review helpful?
Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 65 week(s) ago
the air-conditioned not functional properly.
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V***e
icon-origin-TRAVELOKA
9.1
/10
Reviewed 69 week(s) ago
I like the flexibility option of the hotel with regards to checking in and checking out.
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Accommodation's Reply
31 Jul 2025
Mabuhay! Thank you for taking the time to post a review of our property. We're so happy to hear that you enjoyed your stay at Go Hotels Ermita. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again in the future Best Regards, Armie- Duty Manager
J***h
icon-origin-TRAVELOKA
6.7
/10
Reviewed 91 week(s) ago
This place is OK very convenient, but no privacy when people opening & closing their doors you can hear it from the inside in your bedroom, pag maingay sa kabilang room marinig mo ang kanilang pag uusapan. Naka disturb ng pahinga at di makatulog ng maayos dahil sa ingay.
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Accommodation's Reply
13 Sep 2024
Dear Valued Guest, We appreciate you sharing the concerns you encountered during your recent stay at our property. Reviews like yours give us an opportunity to address areas of improvement.   Best Regards, Rosalyn Ramos- Atienza Duty Manager
Audrie P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 108 week(s) ago
Great place to stay, it offers late check-out to adjust the flight time. However, the wall is so thin that makes me able to hear a TV sound from the room next to mine. The bidet is available and it's being helpful.
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Adrian P.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 116 week(s) ago
Bathroom tiles beed general/deep cleaning. Tile grout were blacken in almost all areas. Towels are no longer in good condition/appearance-hardened fiber and seemingly near its life. Elevator going up to 14th floor produced squicky sounds and lights were flicking. Toilet mirror not practical-reflecting too huge replica. Water supply in wash basin was too weak. The only good thing is that it is near where my appointment is. Staff were friendly particularly the guards.
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Ririn R.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 329 week(s) ago
Not value for money, with the same price in the Makassar area I can get an apartment with facilities and a much better location, can't check in early, even though there were no previous guests.
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ILONA PRATIWI HUTABARAT
icon-origin-TRAVELOKA
9.7
/10
Reviewed 335 week(s) ago
so it's easy to get to the airport. the service is also good
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Anisa P.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.1
/10
Reviewed 338 week(s) ago
strategic location, no bath mat, room not cleaned even though I asked for cleaning.
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2 people find it helpful
Jennine K.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.2
/10
Reviewed 342 week(s) ago
The room was clean, the bed was comfortable but the walls are too thin. I can totally hear their conversation from the other room. Plus there were lots of bangin on the wall and stuff. The hotel staff were polite tho.
1 people find it helpful
Surja K.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
6.4
/10
Reviewed 343 week(s) ago
Inter-room partitioning from gypsum not wall. The sound from the next room muted. The water on the bathroom floor seeped out. Hopefully it can be fixed
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Profile Picture
EDRIAN L.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 344 week(s) ago
Not totally satisfied with their service. Since, they failed to make up my room.
1 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Go Hotels Ermita

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Go Hotels Ermita

Traveloka (654)
Other sources (165)
8.3
Very Good
From 654 reviews
Provided by travellers on
Cleanliness

8.5

Room Comfort

8.4

Meal

7.7

Location

8.5

Service and Facilites

8.2

People often mention about Go Hotels Ermita
All
Accessibility (4)
Staff Friendliness (3)
Distance to City Center (2)
Ambiance (2)
Bedroom (2)
Hotel Area (2)
Surroundings (1)
Wifi (1)
Check-in/out Time (1)
Room Space (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Go Hotels Ermita

Number of reviews per page
20
40
Customer reviews
A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
Pros: The staff were very friendly and helpful. Cons: The room is not soundproof, and the water leaks out from the shower room, causing the floor to get very wet.
Find this review helpful?
Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Just need more cleaning in the shower area and toilet area or restroom. Thanks
Find this review helpful?
Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
J***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
It's good, but there are small cockroaches in the room....
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
F***R
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 27 week(s) ago
the servise front desk is not friendly hard for her to smile. when you ask something she response soo mean. she name is melisa
Find this review helpful?
Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
Profile Picture
Alberto M. T.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 45 week(s) ago
Upon arrival, I found that my room had only one old towel, despite my request for extra towels. When I asked the room attendant for additional towels, my request was refused, and I was advised to contact the reception instead. Additionally, there was significant noise outside my room at night, including guests shouting and banging on doors. After contacting the receptionist, the noise briefly stopped but resumed shortly thereafter. I also spoke directly with the guest in room 810, who mentioned their door was broken, causing the banging. I informed the receptionist about this, and she said I would be transferred to another room. However, after waiting for an hour, I did not receive any follow-up call. I am disappointed to report that the staff seemed unapproachable and lacking in basic manners.
Read More
Find this review helpful?
Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
B***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 46 week(s) ago
Thank you for the experience. Salamat
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Mabuhay! Thank you for taking the time to post a review of our property. We're so happy to hear that you enjoyed your stay at Go Hotels Ermita. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again in the future Best Regards, Armie- Duty Manager
M***y
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 49 week(s) ago
It was good and convenient for me.
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Accommodation's Reply
31 Jul 2025
Mabuhay! Thank you for taking the time to post a review of our property. We're so happy to hear that you enjoyed your stay at Go Hotels Ermita. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again in the future Best Regards, Armie- Duty Manager
A***o
icon-origin-TRAVELOKA
7.5
/10
Reviewed 52 week(s) ago
I have observed that the rooms appear unclean and untidy, which is quite disappointing. Additionally, I have noticed that some essential bathroom supplies, such as bath mats, are missing or not properly set up. This lack of attention to detail affects the overall experience of staying at your establishment and could potentially lead to dissatisfaction among your guests. I kindly urge you to address these issues promptly to ensure that your guests have a comfortable and pleasant stay. Proper maintenance and cleanliness are crucial in upholding the reputation of your establishment and ensuring customer satisfaction.
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Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
J***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.4
/10
Reviewed 58 week(s) ago
Cockroaches or ipis at my first room. Transferred to another room still has cockroaches or ipis. They must fumigate rooms to eliminate infestation.
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Accommodation's Reply
25 Mar 2026
Mabuhay from Go Hotels Ermita! Thank you for taking the time to review our Hotel. You are important to us and we value your observation for us to improve our services. We sincerely apologize for any inconveniences you experienced during your stay with us. Our team will investigate and resolve this concern immediately. Rest assured that this has been forwarded to the concerned department. We hope to see you back soon. Stay safe and Best Regards! Go Hotels Ermita.
J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 65 week(s) ago
the air-conditioned not functional properly.
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V***e
icon-origin-TRAVELOKA
9.1
/10
Reviewed 69 week(s) ago
I like the flexibility option of the hotel with regards to checking in and checking out.
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Accommodation's Reply
31 Jul 2025
Mabuhay! Thank you for taking the time to post a review of our property. We're so happy to hear that you enjoyed your stay at Go Hotels Ermita. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you again in the future Best Regards, Armie- Duty Manager
J***h
icon-origin-TRAVELOKA
6.7
/10
Reviewed 91 week(s) ago
This place is OK very convenient, but no privacy when people opening & closing their doors you can hear it from the inside in your bedroom, pag maingay sa kabilang room marinig mo ang kanilang pag uusapan. Naka disturb ng pahinga at di makatulog ng maayos dahil sa ingay.
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Accommodation's Reply
13 Sep 2024
Dear Valued Guest, We appreciate you sharing the concerns you encountered during your recent stay at our property. Reviews like yours give us an opportunity to address areas of improvement.   Best Regards, Rosalyn Ramos- Atienza Duty Manager
Audrie P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 108 week(s) ago
Great place to stay, it offers late check-out to adjust the flight time. However, the wall is so thin that makes me able to hear a TV sound from the room next to mine. The bidet is available and it's being helpful.
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Adrian P.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 116 week(s) ago
Bathroom tiles beed general/deep cleaning. Tile grout were blacken in almost all areas. Towels are no longer in good condition/appearance-hardened fiber and seemingly near its life. Elevator going up to 14th floor produced squicky sounds and lights were flicking. Toilet mirror not practical-reflecting too huge replica. Water supply in wash basin was too weak. The only good thing is that it is near where my appointment is. Staff were friendly particularly the guards.
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Ririn R.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 329 week(s) ago
Not value for money, with the same price in the Makassar area I can get an apartment with facilities and a much better location, can't check in early, even though there were no previous guests.
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ILONA PRATIWI HUTABARAT
icon-origin-TRAVELOKA
9.7
/10
Reviewed 335 week(s) ago
so it's easy to get to the airport. the service is also good
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Anisa P.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.1
/10
Reviewed 338 week(s) ago
strategic location, no bath mat, room not cleaned even though I asked for cleaning.
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Jennine K.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.2
/10
Reviewed 342 week(s) ago
The room was clean, the bed was comfortable but the walls are too thin. I can totally hear their conversation from the other room. Plus there were lots of bangin on the wall and stuff. The hotel staff were polite tho.
1 people find it helpful
Surja K.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
6.4
/10
Reviewed 343 week(s) ago
Inter-room partitioning from gypsum not wall. The sound from the next room muted. The water on the bathroom floor seeped out. Hopefully it can be fixed
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EDRIAN L.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 344 week(s) ago
Not totally satisfied with their service. Since, they failed to make up my room.
1 people find it helpful
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