Hotel Soffia Boracay

The hotel was in the middle of a land dispute, so the entrance was a building site with armed guards and corrugated iron fencing. Access to the hotel was a dangerous dirt track. I fell and injured my wrist. We had requested twin beds in advance and were given doubles. They even failed to change them to twin beds when I asked on day 1. I had to book another room at further cost. The facilities were limited with no bar and the decor was very tired. Really did not enjoy staying there and feel I should not have had to pay full cost as the hotel was not as described.

Good!!

Ambiance and landscape, and the view overlooking the pool. Just simply relaxing.

Property was shady and charged extra for everything

My stay at Hotel Soffia was overall not bad because the staff were very friendly, especially the drivers for the shuttle service, they were always smiling and ready to help but when it comes to the overall property it was a bit disappointing because the room I booked was for 3 people and I expected to stay at atleast a bedroom with 2 beds but instead they gave me rolling bed that kept rolling when I moved and the bed was very uncomfortable to sleep in. I suffered from back pain for a bit. Let me just say that my parents and I are not small people and so I addressed my complaints to front desk and asked if they could give me a bigger room with 2 beds and the staff basically just replied “oh it’s how our rooms are” he said he could upgrade me if it’s still not up to my standards but they didn’t even really check my room to see if there’s anything they could help more since when I got back to my room the room was still dirty and no upkeep at all. I stayed there for 4 days and my room was never touched by housekeeping even once, I didn’t even really see a housekeeper roaming around the halls of the hotel so that’s a bit concerning because cleanliness is huge for me. When I first got there the rag for the washroom was soaking wet and I also told front desk and they didn’t really do anything. It was a waste of breath I probably wouldn’t stay here again, location is a bit far but the property is nice don’t get me wrong. Pool and garden area is beautiful. Such a shame

Quiet n private, beautiful views.

Its way to far from the beach and shopping.and transportation cost are high .

A good hotel for the price we paid. Shuttle into D Mall reliable. AC very noisy.

The staff was amazing. Quiet and relaxing. Bear in mind it is quite away from the centre of boracay

Lovely boutique hotel in the hills of Boracay. Comfortable rooms, good breakfast and cable tv. The pool area is gorgeous for relaxing in. The staff are fantastic. Can’t do enough for you. My family and I had a great stay here for 5 days.

The hotel is very old . Old mattress and very noisy Air-conditioning. There are not cleaning the room properly and not changed the bedsheets for 4 days. The restaurant is just basic food and the Breakfast was only scrambled eggs and toast . No fruits or something like that. If I stay there again. No way.

We really enjoyed our stay. We had two rooms for 3 nights. At this time, there is a lot of construction going on in Boracay, and we were concerned on our initial trip from the jetty to the hotel, but were very happy when the van arrived, at the top of the hill, it was simply lovely with a beautiful view. There is a panoramic view of the ocean. The restatans pool area was lovely. The hotel staff greeted us with a shell necklace and a welcoming drink. The included breakfast was very good. The staff was excellent and very personable. WiFi was spotty but that’s not unique to that hotel. The free shuttle was very convenient to getting to shopping and the beach. When we arrived, our room air conditioner was not operating efficiently and the maintenance personnel replaced it in 10 minutes. I brought up not to complain about the AC (things happen), but to illustrate how customer/service oriented the staff is. When we return to Boracay, there is no doubt that we will return to this hotel.

GF and I had a real nice stay at this hotel while in Boracay for a few days. It's away from the main hub of D'Mall (about 15 min away) on the island, but there are free shuttles every hour, or can hop on a trike for $3. In a quiet location, other than those crazy roosters that seem to inhabit every island in the country and start hollering at 4am haha. Staff was extremely friendly and eager to make guests comfortable, fairly typical in the service-oriented Philippines. Loved the free breakfast, and their kitchen made good food for any meal, and very affordable. Room clean, and didn't have ants like many other hotels in the country. Very affordable room rates, esp. considering Boracay probably the most expensive area of Philippines. Only issues were that the AC was not very powerful and took a while to cool the room. Also, we used their laundry service and were charged an egregious amount in our opinion, nearly as much as we paid for 3 nights at the hotel! Overall recommend though.

Had a lovely stay at the Soffia, we extended our stay because it was so comfortable and easy to stay there. All staff were friendly and professional and the service was extremely good! The pool area is lovely, as are the sea views from the room and corridors. The shuttle is also very handy.

The beds here are so old there is no spring left in the springs ,Linen was old and smelly and was bitten by bed mites the first night , was promised a different room because of the mites , but then they diding have one equlivant , they had bettter empty but was required to pay difference, so simply moved to a better cheaper hotel much closer to city area This hotel has a lot of potential but it's very poorly managed

The hotel is located at a quiet place away from the buzz. Its a bit difficult to reach but the hotel has good shuttle service every hour which makes up for it. The infinity pool has a good view but the pool is not as clean as it should be. Hotel staff are very friendly and welcoming. Overall nice experience.

Far away from station 1,2,3. Had shuttle bus but a little inconvenient if you want action. Nice view. Balcony is small. Pool nice but everyone eating watches you.

This hotel was off the regular path and not the easiest to get to the beach. But you could not beat the price, cleanliness and the basic view it had. This hotel has lots of potential, Boracay in general needs to deal with their local housing issue to make this a 5.

The staff were good and services were good except water problem in the shower.

Staff are very nice but bed, wifi tv and aircon terrible