Had an issue with the booking but all the staff were very pleasant and accommodating! Everyone has a nice smile on their face when talking to guests. The room's clean and spacious. Necessities are available. Had a really great stay. Would highly recommend!
I stay for 14 days in Heroes Hotel during the Sea Games 2019. The room is very comfortable. I ordered a deluxe room which has a balcony. The staff are very friendly and helpful. A man in the second floor that serves you breakfast is very cheerful and will be happy to answer all of your questions regarding the city. The building is quite new so it's clean and comfy. I definitely put Heroes in my top list when I have the chance to visit Manila in the future.
Very accommodating, clean, and comfy rooms and very accessible. The area is peaceful. The internet for guests is top-notch. I had a good experience overall.