Northpointe Residences

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7.2
/10
Very Good
148 reviews

What Guests Say About Their Stay

Dante

10.0
/ 10
Our stay was great! The reservation officer and receptionist gave us a good welcoming. Hotels.com was charging us so much more for rebooking but when I called and emailed the hotel, they gladly waived the fees being a local resident and Christmas spirit. They were kind enough to free us of extra charges amounting to P1,699.00 for rebooking. Thanks to Ms. MARY of Reservation Dept. of North Pointe Residences who made sure we are updated with infos and confirmations of our stay The hotel is nice and clean and perfectly located near a Shopping Mall

Amador Jr

10.0
/ 10
It was a great experience the room was big than what I was expecting and the stay was very comfortable! Easy access to malls and recreational activities as well.

Eric

10.0
/ 10
If you are looking for a like new decor and a lot of amenities you probably will be disappointed. If you are looking for affordable and clean and want to experience the true Filipino working class non tourist trap crap you should love it. We enjoyed eating at the local street vendors immensely. Fresh coconut milk anyone??? Every one smiles and are very accommodating. We will surely return.
In the Area
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22 Rd 13, Project 6, Quezon City, Metro Manila, Philippines, 1105

Main Facilities

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Restaurant
Swimming Pool
Elevator
Northpointe Residences is a hotel is located at Project 6.
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What's around Northpointe Residences

22 Rd 13, Project 6, Quezon City, Metro Manila, Philippines, 1105
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Lobby Northpointe Residences
Lobby 2 Northpointe Residences

Discover More About Northpointe Residences

The Charm of Northpointe Residences

For Australian travellers seeking a comfortable and convenient base in the bustling heart of Metro Manila, Northpointe Residences offers a compelling choice. This modern accommodation provides a welcoming retreat, blending essential amenities with a prime location that makes exploring the vibrant Philippine capital a breeze. Whether you're in town for business or leisure, Northpointe Residences aims to provide a home away from home, ensuring your stay is as enjoyable and stress-free as possible.

Rates at Northpointe Residences start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of Northpointe Residences

Northpointe Residences is situated in the dynamic district of Quezon City, a significant urban centre within Metro Manila. Located at 22 Rd 13, Project 6, Quezon City, Metro Manila, Philippines, 1105, it offers a strategic position that balances accessibility with a sense of urban convenience. Quezon City is known for its blend of commercial hubs, residential areas, and green spaces, providing a diverse experience for visitors. The hotel is approximately a 30-40 minute drive from the Ninoy Aquino International Airport (NAIA), depending on traffic conditions, which are a common characteristic of Metro Manila. For those relying on public transport, the nearest major transit points are accessible via a short rideshare or taxi journey, connecting you to the extensive train networks that crisscross the metropolis. The surrounding area of Northpointe Residences is a mix of commercial establishments and residential buildings, offering a glimpse into daily life in the city. It's a neighbourhood that provides a good starting point for exploring the wider Quezon City area, which boasts numerous shopping malls, entertainment venues, and dining options.

Guest Facilities and Services at Northpointe Residences

Guest facilities at Northpointe Residences are designed to cater to the needs of modern travellers, ensuring a comfortable and convenient stay. The hotel provides essential services that are highly valued by visitors, including reliable free Wi-Fi throughout the property, allowing you to stay connected with ease. A 24-hour front desk is available to assist with any queries or requests at any time of day or night, offering peace of mind. For those who appreciate a good start to their day, the hotel offers breakfast options, and while specific menus can vary, the aim is to provide a satisfying meal to fuel your explorations. Secure luggage storage is also available, which is particularly useful if you have an early arrival or a late departure. While there isn't a dedicated fitness centre mentioned, the focus is on providing a clean and comfortable environment for all guests.

Room Information and Stay Experience at Northpointe Residences

Northpointe Residences offers a range of rooms designed to provide a restful and comfortable experience for all guests. The room types of Northpointe Residences are intended to suit various travel needs, whether you are a solo traveller, a couple, or travelling with family. Each room is appointed with essential amenities to ensure a pleasant stay. You can expect clean and well-maintained spaces, featuring comfortable bedding that promises a good night's sleep. Modern climate control is a key feature, with effective air-conditioning ensuring a pleasant temperature regardless of the external weather. The bathrooms are designed to be clean and functional, providing a refreshing space to start and end your day. While specific room names and exact dimensions are not detailed here, the emphasis is on providing a practical and comfortable environment that meets the expectations of discerning travellers.

Recommended Nearby Dining and Cafes around Northpointe Residences

Quezon City, where Northpointe Residences is located, is a culinary hotspot with a diverse range of dining experiences. Within easy reach of the hotel, you'll find a vibrant local food scene. This includes numerous cafes offering excellent coffee, perfect for those who appreciate a good brew to start their day or for a mid-afternoon pick-me-up. The area is also home to a variety of restaurants serving both local Filipino cuisine and international dishes, catering to all tastes and preferences. You can explore local eateries that offer authentic Filipino flavours, from hearty stews to fresh seafood. For those who enjoy a more casual brunch experience, the neighbourhood has several spots that are popular with locals. The proximity to these dining options means you can easily sample the local flavours without venturing too far from your accommodation.

Popular Attractions and Activities near Northpointe Residences

Quezon City and the surrounding Metro Manila area offer a wealth of attractions and activities for visitors. Here are some popular spots you might consider exploring:

  • Quezon Memorial Circle:

    A significant landmark and park dedicated to former Philippine President Manuel L. Quezon. It's a great place for a stroll, to see historical monuments, and enjoy the open space.
  • SM North EDSA:

    One of the largest shopping malls in the Philippines, offering a vast array of retail, dining, and entertainment options.
  • Ayala Museum:

    Located in nearby Makati, this museum provides insights into Philippine history, art, and culture through its impressive collections.
  • Binondo Chinatown:

    The world's oldest Chinatown, offering a vibrant cultural experience and a fantastic culinary adventure with numerous authentic Chinese restaurants and food stalls.
  • National Museum Complex:

    Comprising the National Museum of Fine Arts, Anthropology, and Natural History, these museums offer a deep dive into the Philippines' rich heritage and natural wonders.
If you are looking for other activities around Northpointe Residences, check out the best deals on Traveloka: Recommended activities in Metro Manila!

How to Get to Northpointe Residences from the Airport

Navigating your way from the airport to Northpointe Residences is straightforward, with several convenient options available. Understanding your choices for an

airport transfer service of Northpointe Residences

can help make your arrival smoother. Here’s

how to get to Northpointe Residences

from Ninoy Aquino International Airport (NAIA):

  • Airport Link Trains:

    While not directly at NAIA, the LRT-1 and MRT-3 lines can be accessed via a short taxi or rideshare trip from the airport terminals. These train lines can then connect you to stations closer to Quezon City.
  • Airport Shuttle Buses:

    Various shuttle services operate from the airport terminals to different points in Metro Manila. You may need to take a connecting taxi or rideshare from the drop-off point to reach the hotel.
  • Public Metered Taxis:

    Available at designated taxi stands outside each terminal. Ensure the meter is used for a fair fare.
  • Rideshare Services:

    Popular rideshare apps are readily available at the airport. You can book a car directly to Northpointe Residences through these services.
For a hassle-free journey, consider pre-booking your

airport transfer service

through Traveloka.

Summary of Why You Should Choose Northpointe Residences

Northpointe Residences stands out as an excellent choice for travellers looking for a comfortable and well-located accommodation in Metro Manila. Its key advantages include:

  • Prime Location:

    Situated in the vibrant Quezon City, offering easy access to key areas, shopping, dining, and entertainment.
  • Comfortable Accommodations:

    Rooms are designed for a relaxing stay with essential amenities and effective climate control.
  • Convenient Services:

    Enjoy free Wi-Fi, a 24-hour front desk, and helpful services to enhance your travel experience.
  • Value for Money:

    Offers competitive rates, especially when booking through Traveloka.
To ensure you get the best deal,

check room availability at Northpointe Residences

and

book Northpointe Residences

today.

For travellers looking for more options, you can also Book budget hotels in Metro Manila. And to complete your travel plans, Easily book domestic and international flights at low prices.

All facilities in Northpointe Residences

Swimming Pool Northpointe Residences
Swimming Pool
Fitness Center Northpointe Residences
Fitness Center
Lobby Northpointe Residences
Lobby
Accommodation Services Northpointe Residences
Accommodation Services
Exterior Northpointe Residences
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Concierge

General

  • Banquet
  • Swimming pool
  • Parking

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast

Things to Do

  • Indoor pool

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Northpointe Residences

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 16:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, The front desk is open daily from 8:00 AM - 10:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up. Information provided by the property may be translated using automated translation tools. This property is not suitable for guests who are required to quarantine, due to the property's communal areas. This property's fitness facility is an indoor swimming pool only. There is no gym onsite.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, Elevator
Check-In / Check-Out Time
From 14:00 - 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Northpointe Residences
40
Another facilities in Northpointe Residences
Laundry service, Luggage storage, Porter, Concierge, Banquet

Frequently asked questions about Northpointe Residences

What are available facilities at Northpointe Residences?
There are top facilites at Northpointe Residences such as Restaurant, Swimming Pool, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Northpointe Residences?
The standard check-in time at Northpointe Residences is starting from 14:00 - 16:00 while the latest check-out time is at Before 12:00
Does Northpointe Residences provide breakfast?
Yes, Northpointe Residences provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Northpointe Residences?
Northpointe Residences has a 3.0-star rating.
How many rooms are available at Northpointe Residences?
Northpointe Residences has 40.
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Northpointe Residences reviews and ratings

Overall Ratings & Reviews Northpointe Residences

Traveloka (84)
Other sources (64)
8.1
Very Good
From 84 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.4

Location

8.2

Service and Facilites

7.8

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Most Recent
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Traveller Reviews Northpointe Residences

Number of reviews per page
20
40
Customer reviews
Azisa L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 84 week(s) ago
It was a dissapointment. for the places I've rented, this is the worst. You need to pay for everything. spoon, plates glass etc. even tissue. The TV doesn't even have netflix or youtube. The balcony is not open. We rented because it was shown in the photo that there's a balcony and the only reason we rentednis we want to watch the fireworks. My god! We are so disspointed plus the room is like an empty space. The room is big but you can only see a bed and a table. NOT AGAIN!
Read More
1 people find it helpful
Profile Picture
HelenSunico
icon-origin-TRAVELOKA
5.4
/10
Reviewed 177 week(s) ago
Online agent has communication gap with this hotel I booked bed and breakfast and they only offer bed. Misleading ads, incompetent staffs.
Find this review helpful?
Joselle S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 201 week(s) ago
Cheap but quality hotel staff were very nice. Nice go to hotel is you need an overnight stay.
1 people find it helpful
Profile Picture
Cherry M. P. T.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 211 week(s) ago
Functioning was not functioning well.
Find this review helpful?
Marian K. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 212 week(s) ago
Nice rooms! And the pool area was awesome!
Find this review helpful?
Jonalyn G.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 212 week(s) ago
Room is not clean, with smell, cockroach all over the place, shower is broken. Unfortunately, not worth to stay again.
Find this review helpful?
Christine M. O.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 231 week(s) ago
The room is very clean and spacious. Probably the best part is that you can have hot showers and the free breakfast is delivered right in front of your door. The only downside is that their pool isn't available for usage (tho it ' s my bad I wasn't able to check their notice that it isn't available for the meantime due to COVID-19 restrictions. All in all, I enjoyed my stay in Northpointe. A bit pricey but the quality speaks for itself.
Read More
1 people find it helpful
Michael
icon-origin-TRAVELOKA
9.1
/10
Reviewed 231 week(s) ago
Good place to stay. Room was very spacious. Walking distance to Trinoma. Staff was very courteous and helpful.
Find this review helpful?
Cherrifer P. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 242 week(s) ago
I love the room. it is massive and clean. however there's a fee for the parking.. it's not free for their hotel guest, otherwise you can park your car outside infront of the hotel.
Find this review helpful?
Accommodation's Reply
05 Jan 2022
Dear Ms. Cherrifer, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thanks, Mr Ben
Maria K. A. M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 252 week(s) ago
The room is so big but no kitchen area. The TV is broken. No internet installed on wifi. The balcony area cannot be opened. But the room is clean :)
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1 people find it helpful
Accommodation's Reply
21 Oct 2021
Hi Maria, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. Thanks & Regards Mr Ben Hotel Manager
Rhean Arnie Padpad
icon-origin-TRAVELOKA
9.1
/10
Reviewed 274 week(s) ago
spacious, comfy and clean, surely will stay again.
1 people find it helpful
MARDIANSYAH
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.3
/10
Reviewed 341 week(s) ago
To be honest I chose this hotel because I was interested in the pool, but in reality I stayed 3 nights not given access to the pool which is on the 3rd floor. The location is a bit into the alley, and near the Mall trinoma ayala and SM north, the advantage of this hotel is just its spacious rooms, and its friendly and helpful staff. Apart from that I less recommend this hotel. Concepts like the mall but there is no stove or water heater.
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Find this review helpful?
Ynah D.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 344 week(s) ago
Room is huge and good for barkada chills however the pool was not clean.
Find this review helpful?
Nonito A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 349 week(s) ago
my request is not granted and I pay additional 2000
Find this review helpful?
Ma Anjelica Borja
icon-Medical
Medical
icon-origin-TRAVELOKA
6.0
/10
Reviewed 352 week(s) ago
very disappointed the staff are not accommodating.. specially to seniors wla cla paki, we book and pay for 3 guest and security deposit minimum 1,000 pnorfeit pa nila even we get back to them the key, when my mother extend for another 1 night cause even we are disappointed we have no choice because my mother so tired they ask for another 1000 pesos for security deposit but when we ask them they did not want to explain it anymore
Read More
Find this review helpful?
Hanna A. J.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 354 week(s) ago
Perfect for staycation. More employees please!
Find this review helpful?
Sylvia Fe Pascual
icon-Family
Family
icon-origin-TRAVELOKA
5.4
/10
Reviewed 394 week(s) ago
I booked a room for my parents for two nights, but they are so disappointed with the staff that they will just stay for a night. Both are PWD and both are senior citizen. They arrived earlier than expected and they understand they are not allowed to check in yet for a couple of hours. My mother asked if she could use the wifi service while waiting. They rudely said no. No hot water, no cabinets to hang your clothes, poor excuse for toiletry, badly kept rooms, rude customer service. My parents were very disappointed. Will not come here again
Read More
3 people find it helpful
Sheryl G.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 395 week(s) ago
Customer service : 1. Security guard was busy over his cellphone despite of us asking assistance in where should we park our car. 2. Receptionist unprofessional manners hotel : includes charges should had been included or specified before booking was made, shocks us for paying 1. Parking of p150 (should have provided and should have been free) 2. Requires a “damage deposit” of p500 room pros: 1. Big and spacious 2. Great location (near malls) cons: 1. Dirty room (visible mud dirt in the floor and hair strands) it was obvious that it wasn't cleaned by the housekeeper 2. Bed linens weren't changed we will definitely not stay here again. :(
Read More
2 people find it helpful
Mary I.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 397 week(s) ago
The room is very big and all staffs are accommodating especially the one in the restaurant. However, they need to add more people in the housekeeping department. We stayed there for 4 days and 3 nights but we were able to have our room cleaned once only because whenever we ask for room make up they are all busy making up other rooms. But overall it was a nice stay for a budget hotel. :)
Read More
Find this review helpful?
Annalyn Alcagno
icon-origin-TRAVELOKA
9.1
/10
Reviewed 397 week(s) ago
Please allow the liquor depending on the cargo. even light and just a few pieces. Staff are very accommodating and approachable. clean naman. Overall, I'm satisfied with the sstay. I'll come back sooner.
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Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Northpointe Residences

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Northpointe Residences

Traveloka (84)
Other sources (64)
8.1
Very Good
From 84 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.4

Location

8.2

Service and Facilites

7.8

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Northpointe Residences

Number of reviews per page
20
40
Customer reviews
Azisa L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 84 week(s) ago
It was a dissapointment. for the places I've rented, this is the worst. You need to pay for everything. spoon, plates glass etc. even tissue. The TV doesn't even have netflix or youtube. The balcony is not open. We rented because it was shown in the photo that there's a balcony and the only reason we rentednis we want to watch the fireworks. My god! We are so disspointed plus the room is like an empty space. The room is big but you can only see a bed and a table. NOT AGAIN!
Read More
1 people find it helpful
Profile Picture
HelenSunico
icon-origin-TRAVELOKA
5.4
/10
Reviewed 177 week(s) ago
Online agent has communication gap with this hotel I booked bed and breakfast and they only offer bed. Misleading ads, incompetent staffs.
Find this review helpful?
Joselle S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 201 week(s) ago
Cheap but quality hotel staff were very nice. Nice go to hotel is you need an overnight stay.
1 people find it helpful
Profile Picture
Cherry M. P. T.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 211 week(s) ago
Functioning was not functioning well.
Find this review helpful?
Marian K. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 212 week(s) ago
Nice rooms! And the pool area was awesome!
Find this review helpful?
Jonalyn G.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 212 week(s) ago
Room is not clean, with smell, cockroach all over the place, shower is broken. Unfortunately, not worth to stay again.
Find this review helpful?
Christine M. O.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 231 week(s) ago
The room is very clean and spacious. Probably the best part is that you can have hot showers and the free breakfast is delivered right in front of your door. The only downside is that their pool isn't available for usage (tho it ' s my bad I wasn't able to check their notice that it isn't available for the meantime due to COVID-19 restrictions. All in all, I enjoyed my stay in Northpointe. A bit pricey but the quality speaks for itself.
Read More
1 people find it helpful
Michael
icon-origin-TRAVELOKA
9.1
/10
Reviewed 231 week(s) ago
Good place to stay. Room was very spacious. Walking distance to Trinoma. Staff was very courteous and helpful.
Find this review helpful?
Cherrifer P. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 242 week(s) ago
I love the room. it is massive and clean. however there's a fee for the parking.. it's not free for their hotel guest, otherwise you can park your car outside infront of the hotel.
Find this review helpful?
Accommodation's Reply
05 Jan 2022
Dear Ms. Cherrifer, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thanks, Mr Ben
Maria K. A. M.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 252 week(s) ago
The room is so big but no kitchen area. The TV is broken. No internet installed on wifi. The balcony area cannot be opened. But the room is clean :)
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Oct 2021
Hi Maria, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. Thanks & Regards Mr Ben Hotel Manager
Rhean Arnie Padpad
icon-origin-TRAVELOKA
9.1
/10
Reviewed 274 week(s) ago
spacious, comfy and clean, surely will stay again.
1 people find it helpful
MARDIANSYAH
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.3
/10
Reviewed 341 week(s) ago
To be honest I chose this hotel because I was interested in the pool, but in reality I stayed 3 nights not given access to the pool which is on the 3rd floor. The location is a bit into the alley, and near the Mall trinoma ayala and SM north, the advantage of this hotel is just its spacious rooms, and its friendly and helpful staff. Apart from that I less recommend this hotel. Concepts like the mall but there is no stove or water heater.
Read More
Translated by Google Icon
See original
Find this review helpful?
Ynah D.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 344 week(s) ago
Room is huge and good for barkada chills however the pool was not clean.
Find this review helpful?
Nonito A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 349 week(s) ago
my request is not granted and I pay additional 2000
Find this review helpful?
Ma Anjelica Borja
icon-Medical
Medical
icon-origin-TRAVELOKA
6.0
/10
Reviewed 352 week(s) ago
very disappointed the staff are not accommodating.. specially to seniors wla cla paki, we book and pay for 3 guest and security deposit minimum 1,000 pnorfeit pa nila even we get back to them the key, when my mother extend for another 1 night cause even we are disappointed we have no choice because my mother so tired they ask for another 1000 pesos for security deposit but when we ask them they did not want to explain it anymore
Read More
Find this review helpful?
Hanna A. J.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 354 week(s) ago
Perfect for staycation. More employees please!
Find this review helpful?
Sylvia Fe Pascual
icon-Family
Family
icon-origin-TRAVELOKA
5.4
/10
Reviewed 394 week(s) ago
I booked a room for my parents for two nights, but they are so disappointed with the staff that they will just stay for a night. Both are PWD and both are senior citizen. They arrived earlier than expected and they understand they are not allowed to check in yet for a couple of hours. My mother asked if she could use the wifi service while waiting. They rudely said no. No hot water, no cabinets to hang your clothes, poor excuse for toiletry, badly kept rooms, rude customer service. My parents were very disappointed. Will not come here again
Read More
3 people find it helpful
Sheryl G.
icon-Business
Business
icon-origin-TRAVELOKA
5.4
/10
Reviewed 395 week(s) ago
Customer service : 1. Security guard was busy over his cellphone despite of us asking assistance in where should we park our car. 2. Receptionist unprofessional manners hotel : includes charges should had been included or specified before booking was made, shocks us for paying 1. Parking of p150 (should have provided and should have been free) 2. Requires a “damage deposit” of p500 room pros: 1. Big and spacious 2. Great location (near malls) cons: 1. Dirty room (visible mud dirt in the floor and hair strands) it was obvious that it wasn't cleaned by the housekeeper 2. Bed linens weren't changed we will definitely not stay here again. :(
Read More
2 people find it helpful
Mary I.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 397 week(s) ago
The room is very big and all staffs are accommodating especially the one in the restaurant. However, they need to add more people in the housekeeping department. We stayed there for 4 days and 3 nights but we were able to have our room cleaned once only because whenever we ask for room make up they are all busy making up other rooms. But overall it was a nice stay for a budget hotel. :)
Read More
Find this review helpful?
Annalyn Alcagno
icon-origin-TRAVELOKA
9.1
/10
Reviewed 397 week(s) ago
Please allow the liquor depending on the cargo. even light and just a few pieces. Staff are very accommodating and approachable. clean naman. Overall, I'm satisfied with the sstay. I'll come back sooner.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40