Crystal Suites Chez Helena

Apartments
9.6
/10
Exceptional
37 reviews

What Guests Say About Their Stay

Michael
10.0
/ 10
Right in the middle of the Jewish Quarter. Excellent location to access the old town as well.
Verified traveler
10.0
/ 10
Stayed on top floor apt, parking nearby (3-4 min walk, currently 70 pln per 24 hours. Clean and comfortable. No elevator. Good location. Recommend Kolanko No 6 (5 mins walk) for breakfast as the nearby options (infeb). Good location. Slightly out of the way if you are with young children and plan to do lots of walking.
Steve
10.0
/ 10
The Crystal Suites Chez Helena Is a very unique lodging opportunity. It was a portion of the home of Helena Rubenstein (famous for cosmetics products) and a unique peek into where she lived in her youth. The unit was modernized with a new bathroom and kitchenette, in a nice neighborhood within walking distance to the old city and with casual restaurants and live acoustic music very nearby. Anna, the manager was great at welcoming us and arranging transportation to the airport after our short stay. I would definitely stay there again if the opportunity becomes available.
In the Area
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ul. Szeroka 14, Województwo Małopolskie, Poland, 31-053

Main Facilities

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WiFi
Staying at Crystal Suites Chez Helena is a good choice when you are visiting Lesser Poland Voivodeship.
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What's around Crystal Suites Chez Helena

ul. Szeroka 14, Województwo Małopolskie, Poland, 31-053
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Discover More About Crystal Suites Chez Helena

Location


Staying at Crystal Suites Chez Helena is a good choice when you are visiting Lesser Poland Voivodeship.

About Crystal Suites Chez Helena

With all facilities offered, Crystal Suites Chez Helena is the right place to stay.

All facilities in Crystal Suites Chez Helena

Others Crystal Suites Chez Helena
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Express check-out
  • Multilingual staff
  • Tours

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Crystal Suites Chez Helena

Important Note
  • Fee for buffet breakfast: approximately PLN 40 for adults and PLN 40 for children
  • Airport shuttle fee: PLN 129 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 129 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property is professionally cleaned

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. A virtual front desk provides assistance to guests.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 13:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Crystal Suites Chez Helena
5
Number of floors in Crystal Suites Chez Helena
3
Another facilities in Crystal Suites Chez Helena
Others, Smoke-free area, Safety deposit box, Express check-out, Multilingual staff

Frequently asked questions about Crystal Suites Chez Helena

What are available facilities at Crystal Suites Chez Helena?
There are top facilites at Crystal Suites Chez Helena such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Crystal Suites Chez Helena?
The standard check-in time at Crystal Suites Chez Helena is starting from From 13:00 while the latest check-out time is at Before 11:00
Does Crystal Suites Chez Helena provide breakfast?
Yes, Crystal Suites Chez Helena provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Crystal Suites Chez Helena?
Crystal Suites Chez Helena has a 3.5-star rating.
How many floors does Crystal Suites Chez Helena have?
Crystal Suites Chez Helena has 3.
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More Reviews from Other Guests in Crystal Suites Chez Helena

9.6
Exceptional
From 37 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

9.0

Service and Facilites

9.6

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Traveller Reviews Crystal Suites Chez Helena

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Right in the middle of the Jewish Quarter. Excellent location to access the old town as well.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Stayed on top floor apt, parking nearby (3-4 min walk, currently 70 pln per 24 hours. Clean and comfortable. No elevator. Good location. Recommend Kolanko No 6 (5 mins walk) for breakfast as the nearby options (infeb). Good location. Slightly out of the way if you are with young children and plan to do lots of walking.
Steve
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The Crystal Suites Chez Helena Is a very unique lodging opportunity. It was a portion of the home of Helena Rubenstein (famous for cosmetics products) and a unique peek into where she lived in her youth. The unit was modernized with a new bathroom and kitchenette, in a nice neighborhood within walking distance to the old city and with casual restaurants and live acoustic music very nearby. Anna, the manager was great at welcoming us and arranging transportation to the airport after our short stay. I would definitely stay there again if the opportunity becomes available.
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Anita
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Amazing location. Owner extremely helpful. Had a wonderful stay. Definitely recommend.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 296 week(s) ago

Expedia Group verified review

Even though we arrived much later then expected, Christopher was very attentive, helpful and communicative.
Lauren
10.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

An amazing . Could not fault anything about this place. The staff were extremely helpful; even showing me to my room and carrying my bag (I was on my own and my bag was super heavy, coupled with no elevator!). I forget the name of the gentleman who showed me around but he was superb. Location is excellent and the apartment had everything you need - decent bed, great shower and facilities. The extra touches such as coffee and tea, just went above and beyond anywhere I have stayed before. I will definitely be recommending this place to everyone and for the price, it was a bargain. Thank you for a great stay. KR, Miss L Whittingham.
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christopher
10.0
/10
Reviewed 315 week(s) ago

Hotels.com verified review

Amazing hotel, really friendly and helpful staff, decor is fab, located in Jewish quarter, our room overlooked the main road and just above the restaurants, at night we could hear the live band playing to 10 but it was great to hear the traditional music added to the ambience of the hotel, we will be back
Clive
10.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

Great place to stay right in the heart of the old jewish quarter, apartments are lovely, clean and well equipped stayed in the courtyard apartment. The staff were friendly and helpful would definitely stay here again.
Patricia
10.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

Very good location
Kel
icon-Leisure
Leisure
10.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

Lovely property in a central location. Courtyard facing room was extremely quiet. Note that there are two crystal suites on opposite sides of the town, I found out the hard way unfortunately.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 323 week(s) ago

Expedia Group verified review

Located in heart of Jewish quarter, rooms were clean, quiet and well maintained.
Stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

Lovely, smooth, there is a great location for this house and a great history there. Breakfast in a restaurant a couple doors down. Descriptions not clear enough online. It all worked out great!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 333 week(s) ago

Expedia Group verified review

The apartments are located in a lively square filled with restaurants, bars, book shops and an old Synagogue, now a museum. It is about a 20 minute walk from the main square and also very convenient for walking to attractions in the Jewish area of the city eg, the Oscar Schindler factory and the Ghetto. The square always has several Electric Kart Tour vendors, if required, though we preferred to walk. Despite the liveliness of the surroundings we were never affected by noise in our room. We had the ground floor Patio Apartment which was very nicely decorated and well equipped with a kitchenette, very nice bathroom (with a hot shower) and a roomy bedroom. Access to the patio was via the bedroom and proved a nice place for a nightcap.
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Verified traveler
10.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

Great location & helpful staff
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Great location , spacious clean warm apartment, helpful staff Loved the area lots of nice restaurants and quirky bars
Verified traveler
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

This apartment (no. 5) ticked all our boxes. Located in the Kazimierz, the apartment offers a good choice of restaurants outside the front door, and is a short walk to a tram stop, taxis and mini-market. It is comfortably and smartly furnished with full kitchen, with dish washer, sofa, dining table and chairs, in one room and a separate bedroom with generous cupboard space and a small desk. My only reservation was that the bedroom is small and not much space between bed and walls. OK for us but may be a problem for larger people. The bathroom, with walk-in shower was functional and modern. Plenty of shelf space. It has a washing machine. There is no elevator. Staircase is wide and staff helped with luggage. Wifi was secure and strong. Air conditioning worked well for which we were most grateful as temperatures were high. Reception is normally from 9am to 9pm but staff wait for late or delayed checkins. The reception and cleaning staff were welcoming and helpful in making phone calls and booking taxis. The units are serviced weekly, daily service costs extra but towels were changed every second day at no charge. Breakfast can be taken at extra charge at the nearby Rubenstein hotel. We didn't do this preferring to breakfast in our room with supplies from the minimart. For us, Crystal suites was ideal and I highly recommend.
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Mark
10.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Decided to try apartment instead of hotel. Loved this place as there was lots of space and great location. Perfect option to pricier hotel stay
Ellie
10.0
/10
Reviewed 413 week(s) ago

Expedia Group verified review

Stayed here for 2 nights, really lovely apartment, fantastic amenities and really lovely, friendly staff who can't do enough to help in anyway they can. Would definitely stay here again.
Rosie
10.0
/10
Reviewed 420 week(s) ago

Hotels.com verified review

I booked four apartments here for 8 of us and each apartment was absolutely beautiful. They had everything you needed and more. Decorated beautifully, clean and tidy and i honestly had the best nights sleep in the very comfy beds! The location is perfect, amazing restaurants right outside your door and the center a short walk away. Honestly could not fault this place at all will definitely be back!
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Emily
10.0
/10
Reviewed 426 week(s) ago

Hotels.com verified review

Fantastic! The apartment is cute, comfortable, and in a great location. We had a fabulous time. Great value for the price.
Number of reviews per page
20
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