Dom & House - Apartments Waterlane

This location is in very convenient location. Super close to the center of Old Town, shopping boutiques and tons of restaurants. Property is dog friendly and security guard is there if you need any help. That was my first visit in this beautiful town and will be returning again for sure. Recommend.

This hotel is a scam operation- it's not a hotel but a mismatched collection of apartments being let out by a cowboy estate agent. The 4* rate is quite frankly a joke, it is a poor 2 at most. We arrived and were unable to find the entrance, as the actual apartments front desk is not a hotel reception, but the "reception" is inside an estate agents in one of the commercial units. Going to the apartment, the corridors smelled unclean, and the one lift serving the area stunk of chlorine. Our first night was so catastrophic that we checked out one night into a 7 night stay. The apartment was tired and dog eared in many places, with poor quality and stained bedding/soft furnishings. The heat was unbearable staying here in the summer, it was about 5 degrees hotter inside the apartment than outside. Not even a fan was present to cool the room. We were then kept up all night by thumping loud music and smokers immediately below our window. After a dreadful night, the final straw was when we found that the bathroom was infested with silverfish- a sure indication of a complete lack of proper cleanliness. The "reception" staff were entirely uninterested and rude. We had to persue hotels.com for any sort of recourse for the last minute bookingwe had to make. DO NOT book any accomodation managed by the cowboy estate agent "Dom & House" which are often portrayed as premium hotels. HOTELS.COM! THIS SHOULD NOT BE LISTED ON YOUR SITE, THIS IS GROSSLY MISREPRESENTED ON YOUR SITE.

Perfect. Spacious with balcony. All facilities needed for a 3 day stay.

Apartment was excellent everything you could need and it was very clean highly recommended

Amazing

The location of the apartment was excellent and the ability to use the pool was great. However, we found the apartment itself to be tired...a lot of scratched paintwork throughout and there was a lot of damaged woodwork in the bathroom. Both soft chairs were broken, the mats on the floor were filthy and the duvet used to cover the sofa when it was turned into a bed was stained to the point that my daughters refused to sleep on top of it.

We stayed second time at this property because we like location, standard and ammenities. There are some inconveniences such as lack of hooks in the bathroom, no much of tv channels, jacuzzi and sauna not working but overall it is very nice place to stay in Gdansk Old City.

The location was great. Good side View of the harbor. Easy walking to all of the main part of the city and old town. We had a very nice stay.

Overall nice and clean, the swimmingpool is overcrowded and the old Lady in the entrance is rude and agressive, she is a bad ambassador for the Apartments. Swimmingpool is also closed much of the daytime.

Where the property was near everything. Close to shop taxis etc .

I loved the location, pool, and the infrustructure. I was disappoinred by the bed and the fact that the room was cold.

Location is excellent, couldn't be closer to the action. Took a taxi from the airport to the apartments, cost 60 zloty. Property is modern, secure and clean. Very spacious based on two people sharing. We were only in Gdansk three nights but the apartment had everything required for a longer stay. No safe in the apartment however we didn't feel uncomfortable leaving our passports etc. tucked away in a drawer. Didn't use the pool, sauna or gym but we did take a look around. It's staffed during opening hours and was also very clean. If we return to Gdansk then we will be returning here. Highly recommended.

When we arrived we were told about a 100plz late check in fee and a 100plz cleaning fee (£20+£20). Neither of which were clear when I booked. The bed sheet was too small for the mattress so kept falling off and the mattress was stained. Lights flickered in the room, TV didn't work. Nothing too bad but overall disappointing. It could and should have been a much nicer stay

The apartments are at one end of long market. So right I the main part of town. Shops close by for grocery essentials. Right on the river within walking of most attractions.

The particular apartment we stayed at did not have a washing machine. Not enough cutlery for 4 people. Windows had no shades/curtains in the front. Bathroom sink was on a wall cabinet that was ripping from the wall (dangerous). Overall the apartment needed maintenance and to be brought up to a standard you would expect at a decent hotel.

As a group of friends staying here we could not have asked for any more. The executive loft was amazing with a good balcony and excellent amenities. 5 min walk to shops and restaurants in the old town. Would definitely recommend to all groups/couple who want to stay in gdansk.

Very modern apartment, clean. Location perfect for sightseeing, parties and food. Beds very comfortable if you are looking for a good sleep :) nice and quiet :) Staff very helpful, security very nice. Thank you :)

water was problem, anything else very good apart didn't expeckt 100 zl for cleaning fee.

Mgmt should advise in advance where exactly the keys to the apartment should be picked up. Location is excellent for visiting Gdansk. All main sights within easy walking distance.

Apartment was clean and modern with everything you could need and more importantly lovely and warm when returning from a cold day out in winter. Location is superb on the waterfront with bars and restaurants close by and the old town only being a few minutes walk away. Added bonus after a long day out was the pool, sauna and steam room available to use. I would definitely stay here again.