Otium Old Town Sarego

Apartments
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8.6
/10
Very Good
59 reviews

What Guests Say About Their Stay

Joshua

10.0
/ 10
This is an apartment on the third floor of the building (2nd above ground level). It's in a fantastic location. It is very close to the main center of downtown but just outside it so that it's not loud. Just around the corner, there is a grocery store which carries most things. There are also a lot of restaurants within about 10 minutes since you can walk to the main downtown area. It is also a short distance from the Jewish quarter. It's nice and quiet which is good when you're trying to sleep. The place itself has two bedrooms - one with one bed and one with two beds. There is a balcony, full kitchen, television, and a washer/dryer machine. We found the beds to be comfortable and the place to be a good place for us to spend our downtime. The building doesn't have an elevator so if carrying your luggage up the stairs is difficult for you, you may want to keep that in mind.

SueW

10.0
/ 10
Very good location, within walking distance of everything. Very quiet building. The apartment was perfect

Mrs s m

10.0
/ 10
excellent location less than 10 minute walk to the centre, very clean, comfortable and close local 24 hour shops and amenities, lovely to come back to as so warm, excellent communication with otium apartments would stay again.
In the Area
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12 Józefa Sarego, Małopolskie, Poland, 33-332

Main Facilities

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WiFi
Otium Old Town Sarego is located in area / city Lesser Poland Voivodeship.
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What's around Otium Old Town Sarego

12 Józefa Sarego, Małopolskie, Poland, 33-332
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Lobby Otium Old Town Sarego
Exterior 2 Otium Old Town Sarego

Discover More About Otium Old Town Sarego

General
Near Wawel Castle

Location
A stay at Otium Old Town Sarego places you in the heart of Kraków, within a 15-minute walk of Main Market Square and Wawel Castle. This apartment is 7.9 mi (12.7 km) from Wieliczka Salt Mine and 0.1 mi (0.2 km) from Church of Saints Peter and Paul.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Planty Park - 0.2 km / 0.1 mi
Royal Road - 0.3 km / 0.2 mi
Aquarium and Natural History Museum - 0.3 km / 0.2 mi
Holy Trinity Church - 0.5 km / 0.3 mi
St. Andrew's Church - 0.6 km / 0.4 mi
St. Francis of Assisi Church and Monastery - 0.7 km / 0.4 mi
Tempel Synagogue - 0.7 km / 0.4 mi
Jewish Cemetery - 0.7 km / 0.4 mi
Little Market Square - 0.7 km / 0.4 mi
Remu'h Synagogue - 0.7 km / 0.5 mi
Church of Saints Peter and Paul - 0.7 km / 0.5 mi
Archbishop's Palace - 0.8 km / 0.5 mi
New Jewish Cemetery - 0.8 km / 0.5 mi
Main Market Square - 0.8 km / 0.5 mi
Church of St. Wojciech - 0.8 km / 0.5 mi

The nearest major airport is John Paul II - Balice Airport (KRK) - 16.2 km / 10 mi

Facilities
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Business Facilities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
Continental breakfasts are available daily from 7:00 AM to noon for a fee.

Rooms
Make yourself at home in one of the 8 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and microwaves.

All facilities in Otium Old Town Sarego

Common Space Otium Old Town Sarego
Common Space
Lobby Otium Old Town Sarego
Lobby
Exterior Otium Old Town Sarego
Exterior
Bedroom Otium Old Town Sarego
Bedroom
Others Otium Old Town Sarego
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-in
  • Express check-out

Public Facilities

  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible path of travel

Accommodation Policy & General Information in Otium Old Town Sarego

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
, There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Otium Old Town Sarego
8
Another facilities in Otium Old Town Sarego
Laundry service, Luggage storage, Express check-in, Express check-out, Smoke-free area

Frequently asked questions about Otium Old Town Sarego

What are available facilities at Otium Old Town Sarego?
There are top facilites at Otium Old Town Sarego such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Otium Old Town Sarego?
The standard check-in time at Otium Old Town Sarego is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Otium Old Town Sarego provide breakfast?
Yes, Otium Old Town Sarego provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Otium Old Town Sarego?
Otium Old Town Sarego has a 3.0-star rating.
How many rooms are available at Otium Old Town Sarego?
Otium Old Town Sarego has 8.
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Otium Old Town Sarego reviews and ratings

8.6
Very Good
From 59 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveller Reviews Otium Old Town Sarego

Number of reviews per page
20
40
Top reviews
Matt
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great central apartment in the old town
Angila
icon-Family
Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Disappointing. Started with the transport from the airport I had confirmed with the apartment manager many times not showing (got a bolt for 1/3 the price). Room was dirty (had to wear shoes because floor was gritty, sink had food debris, glass tv stand had dust, etc) Was advertised as three kings but was 6 twins two of which were broken. Iron leaked and laundry in apartment was a washing machine only. No dryer. WiFi never worked (they were contacting the provider). Was ice cold when we arrived. Maintenance came and fixed most of the radiators but the heat never worked in the larger bedroom. Was in a decent location though.
Read More
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Spacious, clean, efficient process. Loved the decor. Great location.
Adam
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This was a good property walkable to the old town and Jewish quarter
Kimberley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Beautiful accommodation, clean and central!
Meegin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The space was very large, bedroom at each side with kitchen and bathroom in middle. However the apartment was incredibly hard to find. Communication was sent during travel and was in polish…no way to interpret. Finally a nice family helped us through the first set of doors and then another lady helped us in the 2nd set of doors. The rooms themselves were dirty, I found used qtips on the table in my bedroom. There was only one bath towel and one hand towel for each of us, would have been fine except we needed towels to mop up the floor in bathroom after showers. There was not very much space in bathroom and nowhere to hang towels. Only one pillow for each of us. On a “king” bed there should have been 2.
Read More
Lucy
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Such a great and private place to stay!
Hilary
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

We arrived late due to our flight time and within 5 mins of arriving we realised that we would not be staying here! We tried to call the 'urgent' number but no-one answered (3 times!). There was no coffee machine as promised and we had a city view, not garden view as per our booking. The lamp above the sofa was smashed and looked dangerous. The apartment was disgusting, smelled of smoke, stains on the sofas and hairs in one of the beds. The toilet was gross and the furniture was scuffed and leather ripped! This is advertised as a 'luxury' apartment. 3 stars in the UK are better and that's saying something! We were clearly placed in the wrong building as the one that matched the photos for the one we booked was 3 doors or so down! This one was run down and looked very much like a residential building as opposed to a holiday one that had been refurbished. We decided not to stay and at great expense, had to find an alternative accommodation (thankfully the nearby Garni Hotel had speace for us (a quality hotel but at a price). The Otium manager was not available and the lady who did respond eventually was simply a messenger who stated that the manager would not respond until after the Christmas break which was of little use to us. Had the apartment been even bareable, we would not have decided to pack everything up & go searching for an alternative place at 11pm! They then told us to go through Hotels.com who, after 3 attempts agreed to give us a full refund and compensation!
Read More
Jakub
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

nice hotel you get what is expected.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

There was poor communication regarding how to access the apartment. The apartment description says theirs a front desk but there isn’t. It took several attempts to obtain the key code. Upon entering, the apartment had a musty odor, which we discovered was due to a dishwasher filled with dirty dishes. Additionally, the bathroom door was broken. While the apartment is spacious, this was the only positive aspect of the rental.
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Joshua
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

This is an apartment on the third floor of the building (2nd above ground level). It's in a fantastic location. It is very close to the main center of downtown but just outside it so that it's not loud. Just around the corner, there is a grocery store which carries most things. There are also a lot of restaurants within about 10 minutes since you can walk to the main downtown area. It is also a short distance from the Jewish quarter. It's nice and quiet which is good when you're trying to sleep. The place itself has two bedrooms - one with one bed and one with two beds. There is a balcony, full kitchen, television, and a washer/dryer machine. We found the beds to be comfortable and the place to be a good place for us to spend our downtime. The building doesn't have an elevator so if carrying your luggage up the stairs is difficult for you, you may want to keep that in mind.
Read More
debbie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

We were disappointed with the apartment as it didn’t have the amenities listed on the site ex: toaster, espresso machine and safe. The beds were clean and good but the few towels they gave us were thin and stained. They didn’t supply any kitchen towels and had a used sponge at the sink. When we asked for these missing items they just put us off. The place was not clean and we noticed a lot of dirty areas. The location was great so we certainly liked that part. Overall, I wouldn’t recommend this particular apartment.
Read More
Jessica
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Ad said air conditioning and that is why I booked it and when I arrived there was no air conditioning so after a lot of back and forth we moved to the other otium building in the old town the next day with a room with air conditioning. This was very frustrating and inconvenient. The original room in the building outside of the old town did not feel clean at all.. couch is covered in stains and felt gross to sit on… black mold spots in the bathroom… counters did not feel clean. Did not have the luxury feeling like it did in the advertisement. The room in the building in the old town felt a bit cleaner. The communication with the ad booking and staff could be better. I would email them before staying to make sure your unit has air conditioning if that is important to you.
Read More
alina
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

We are furious, first oh all the entire building is under renovations and we were not informed, The entire hall is filled with construction materials, the stairs are extremely dusty and smell like mold, the apartment smells like paint and it’s unbreathable, the “view” was not existent because the windows are covered in plastic wrap.
Read More
Bern
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The apartment very very close to the castle and old town . I just didn’t like the 3 flights of stairs we had to go up as I struggle with stairs but if I was young and fit it would b an ideal place to stay
SueW
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Very good location, within walking distance of everything. Very quiet building. The apartment was perfect
Mrs s m
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

excellent location less than 10 minute walk to the centre, very clean, comfortable and close local 24 hour shops and amenities, lovely to come back to as so warm, excellent communication with otium apartments would stay again.
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

Great place, superb location, fantastic amenities! Clean as anywhere we've ever stayed and as cool as the other side of the pillow. We would definitely stay here again. We will stay here again!
Helen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Fantastic apartment, between the old town and the Jewish quarter with great facilities.
Ruby
icon-
10.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

A perfect location for walking almost anywhere! The building is unmarked, but the owners gave perfect instructions for how to check-in, check-out, and arrange transport to the airport. It was quiet and cozy and I was sorry to not stay longer!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Otium Old Town Sarego

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 59 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Otium Old Town Sarego

Number of reviews per page
20
40
Top reviews
Matt
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great central apartment in the old town
Angila
icon-Family
Family
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Disappointing. Started with the transport from the airport I had confirmed with the apartment manager many times not showing (got a bolt for 1/3 the price). Room was dirty (had to wear shoes because floor was gritty, sink had food debris, glass tv stand had dust, etc) Was advertised as three kings but was 6 twins two of which were broken. Iron leaked and laundry in apartment was a washing machine only. No dryer. WiFi never worked (they were contacting the provider). Was ice cold when we arrived. Maintenance came and fixed most of the radiators but the heat never worked in the larger bedroom. Was in a decent location though.
Read More
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Spacious, clean, efficient process. Loved the decor. Great location.
Adam
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

This was a good property walkable to the old town and Jewish quarter
Kimberley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Beautiful accommodation, clean and central!
Meegin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The space was very large, bedroom at each side with kitchen and bathroom in middle. However the apartment was incredibly hard to find. Communication was sent during travel and was in polish…no way to interpret. Finally a nice family helped us through the first set of doors and then another lady helped us in the 2nd set of doors. The rooms themselves were dirty, I found used qtips on the table in my bedroom. There was only one bath towel and one hand towel for each of us, would have been fine except we needed towels to mop up the floor in bathroom after showers. There was not very much space in bathroom and nowhere to hang towels. Only one pillow for each of us. On a “king” bed there should have been 2.
Read More
Lucy
icon-Leisure
Leisure
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Such a great and private place to stay!
Hilary
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

We arrived late due to our flight time and within 5 mins of arriving we realised that we would not be staying here! We tried to call the 'urgent' number but no-one answered (3 times!). There was no coffee machine as promised and we had a city view, not garden view as per our booking. The lamp above the sofa was smashed and looked dangerous. The apartment was disgusting, smelled of smoke, stains on the sofas and hairs in one of the beds. The toilet was gross and the furniture was scuffed and leather ripped! This is advertised as a 'luxury' apartment. 3 stars in the UK are better and that's saying something! We were clearly placed in the wrong building as the one that matched the photos for the one we booked was 3 doors or so down! This one was run down and looked very much like a residential building as opposed to a holiday one that had been refurbished. We decided not to stay and at great expense, had to find an alternative accommodation (thankfully the nearby Garni Hotel had speace for us (a quality hotel but at a price). The Otium manager was not available and the lady who did respond eventually was simply a messenger who stated that the manager would not respond until after the Christmas break which was of little use to us. Had the apartment been even bareable, we would not have decided to pack everything up & go searching for an alternative place at 11pm! They then told us to go through Hotels.com who, after 3 attempts agreed to give us a full refund and compensation!
Read More
Jakub
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

nice hotel you get what is expected.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

There was poor communication regarding how to access the apartment. The apartment description says theirs a front desk but there isn’t. It took several attempts to obtain the key code. Upon entering, the apartment had a musty odor, which we discovered was due to a dishwasher filled with dirty dishes. Additionally, the bathroom door was broken. While the apartment is spacious, this was the only positive aspect of the rental.
Read More
Joshua
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

This is an apartment on the third floor of the building (2nd above ground level). It's in a fantastic location. It is very close to the main center of downtown but just outside it so that it's not loud. Just around the corner, there is a grocery store which carries most things. There are also a lot of restaurants within about 10 minutes since you can walk to the main downtown area. It is also a short distance from the Jewish quarter. It's nice and quiet which is good when you're trying to sleep. The place itself has two bedrooms - one with one bed and one with two beds. There is a balcony, full kitchen, television, and a washer/dryer machine. We found the beds to be comfortable and the place to be a good place for us to spend our downtime. The building doesn't have an elevator so if carrying your luggage up the stairs is difficult for you, you may want to keep that in mind.
Read More
debbie
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

We were disappointed with the apartment as it didn’t have the amenities listed on the site ex: toaster, espresso machine and safe. The beds were clean and good but the few towels they gave us were thin and stained. They didn’t supply any kitchen towels and had a used sponge at the sink. When we asked for these missing items they just put us off. The place was not clean and we noticed a lot of dirty areas. The location was great so we certainly liked that part. Overall, I wouldn’t recommend this particular apartment.
Read More
Jessica
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Ad said air conditioning and that is why I booked it and when I arrived there was no air conditioning so after a lot of back and forth we moved to the other otium building in the old town the next day with a room with air conditioning. This was very frustrating and inconvenient. The original room in the building outside of the old town did not feel clean at all.. couch is covered in stains and felt gross to sit on… black mold spots in the bathroom… counters did not feel clean. Did not have the luxury feeling like it did in the advertisement. The room in the building in the old town felt a bit cleaner. The communication with the ad booking and staff could be better. I would email them before staying to make sure your unit has air conditioning if that is important to you.
Read More
alina
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

We are furious, first oh all the entire building is under renovations and we were not informed, The entire hall is filled with construction materials, the stairs are extremely dusty and smell like mold, the apartment smells like paint and it’s unbreathable, the “view” was not existent because the windows are covered in plastic wrap.
Read More
Bern
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The apartment very very close to the castle and old town . I just didn’t like the 3 flights of stairs we had to go up as I struggle with stairs but if I was young and fit it would b an ideal place to stay
SueW
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Very good location, within walking distance of everything. Very quiet building. The apartment was perfect
Mrs s m
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

excellent location less than 10 minute walk to the centre, very clean, comfortable and close local 24 hour shops and amenities, lovely to come back to as so warm, excellent communication with otium apartments would stay again.
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

Great place, superb location, fantastic amenities! Clean as anywhere we've ever stayed and as cool as the other side of the pillow. We would definitely stay here again. We will stay here again!
Helen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 353 week(s) ago

Hotels.com verified review

Fantastic apartment, between the old town and the Jewish quarter with great facilities.
Ruby
icon-
10.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

A perfect location for walking almost anywhere! The building is unmarked, but the owners gave perfect instructions for how to check-in, check-out, and arrange transport to the airport. It was quiet and cozy and I was sorry to not stay longer!
Number of reviews per page
20
40