Holiday Inn Express PORTO – BOAVISTA by IHG, an IHG Hotel

Fabulous place. Great staff. Excellent restaurant. Good location.

Clean room with comfortable bed. Friendly staff.

The thing to improve is to provide there a fridge in the room

Good for a quick stay

Property is new but very noisy street in front and poorly insulated.

Good

Parking almost non existent- a pain. The breakfast was very basic. Smell in rooms possibly coming from the hard flooring. Smell of sewage and funky smells around rooms and hall. On a positive note, all staff very friendly

No fridge in the room, AC not working. No parking, to stop the car and get the lugggage out I had to "park" on the sidewalk, which you aren't supposed to do that. This will be good for people that uber or walk not for the ones that have a rental car. You see homeless people in the neighborhood. I will not stay in this hotel again.

Modern and very clean

No parking nearby and not very clear instructions. Not many food options around the place. Very small and cramped basic rooms

The hotel is well located, which was a plus. Not in the city center but in a safe area. However, as part of a hotel chain, I expected a higher level of service. Unfortunately, the bathroom had a strong unpleasant odor, and the air conditioning wasn’t functioning properly. When I contacted the front desk, I was told that no one was available to assist me and that a note would be left for the next day — but I was checking out the following morning, so that wasn’t helpful. I travel frequently for both work and leisure with my family, and I rarely leave negative feedback. However, I believe service is a key part of any hospitality experience, and in this case, it fell short.

Excellent service and people.

The property was very clean,tidy and quiet, the staff were really amazingly helpful & friendly, soeaks English too. Breakfast was good, the guest had a lot of choice to choose from cereal to fruits and continental. It is accessible to major tranaport like buses, metro.taxi or uber. Bar is ooen at certain time at night where you can relax after a long day of sight seeing. I though having the concept of "forget itt" was very thoughtful and personal touch..it means If you forget a toothbrush, toothpaste or a disposable shaver just the reception they will provide you with one. Overall I could highly recommend this properry to anyone even for a ahort or longer visit

It was fine although I had hoped it was closer to the River. The croisssants were divine.

Staff very kind and will go the extra mile. Clean bedroom, good fair price and the free breakfast was very good. Highly recommended staying here, just a 5 min metro into the city centre too.

Great place! Friendly staff. Excellent 👌

The staff was very helpful and friendly.

Nice space, clean and great customer service at front desk, restaurant and housekeeping. The bar was very nice and the bartenders very friendly.

Great location, new hotel with good facilities. Breakfast is small but fair.

Overnight stay before we flew. Friendly and good service