Masa Hotel 5 de Outubro

Perfectly standard. Clean. Easy. Simple. And just enough space. One downside is you can hear neighbors talking.

it is pretty good

Very nice hotel

This is a lovely hotel that is very well managed and well situated in Lisbon. If you’re good on your feet, you can walk me through the boulevard and winding historical streets to get to the primary tourist area. But in and out itself, this is a lovely hub. Surrounded by restaurants and shops and everything you would possibly need for your stay. The hotel itself is accommodating, the staff are lovely and it’s not brand new but it’s well-maintained uncomfortable. Great for the price.

Clean and convenient.

The hotel was Ok, we have a parking which is perfect. I highly recommend a restaurant, 5mn walking, make reservation, it was excellent and really friendly , the name "Copo de mar"

Perfect location and clean comfortable rooms. Price was excellent.

Hotel was nice. Lots of restaurants and shopping nearby. Only issue was mini fridge didn't work well.

Good hotel to rest your head after traveling. Has parking on the street (it was free on sunday but not sure about weekdays) or underground parking. Would recommend for a night or if you're looking for a budget friendly stay close to downtown but still a short uber away.

Absolutely Unacceptable Experience- Avoid This Hotel We arrived at Masa Hotel 5 de Outubro around 11:00 PM, exhausted after a long day of travel. We checked in as normal, only to be told after we received our key that our room had been flooded earlier that day and the carpet was still soaked. Why on earth would they allow us to check in without warning us about this beforehand? Even worse, they had no alternative room to offer us and showed zero willingness to help. The front desk staff were completely unreasonable and unhelpful, offering no solution beyond sending us off into the night to find our own replacement. They had our contact information. If they had simply called or emailed us when the room flooded, we could’ve made other arrangements during the day. Instead, we were left scrambling to find somewhere else at 11:30 PM. Thankfully, the Holiday Inn Express nearby welcomed us with open arms, gave us a clean, comfortable room, and treated us with basic respect, something Masa Hotel completely failed at. This kind of treatment is unprofessional and unacceptable. I wouldn’t recommend this hotel to anyone.

It was a great place to stay. Clean and good neighbourhood

Convenient location, very close to the station and local eateries around. The hotel itself is very clean

My friend and I got stranded in Lisbon during the huge power outage and the staff was so helpful and accommodating to us during a very stressful time. We had a lovely stay, the room was spotless, and breakfast in the morning was great! Would absolutely come back!

Excellent service

A great hotel for the price—cozy with a decent design. It’s nice that breakfast is included, and I actually liked it! You can even choose relatively healthy options (fruits, eggs), which is important for me. The location is pretty good if you’re here for a concert at Campo Pequeno, and the city center isn’t too far either.

Our room was small but clean, the breakfast was good, in fact we liked this hotel enough to book an extra night and that’s when the problem began. We paid the evening receptionist, in cash, for our room tax for the extra night. The person who accepted our payment did not give us a receipt. We thought that was a little strange, but naively didn’t worry too much: we trusted that he would credit the amount to our hotel bill. When we checked out of the hotel we were informed that we still owed for the room tax. We insisted that we had paid, but of course we had no receipt to prove it, so we paid the room tax again on our credit card. The morning receptionist said he would call the evening receptionist and we could get the charge reversed once he verified the payment. We have since been notified by the hotel that the person who accepted our cash has claimed that we didn’t pay him, therefore they will not be reimbursing us for the duplicate payment. This experience was extremely upsetting not because of the amount of money involved but because an unscrupulous hotel employee took advantage of us. We will not be returning to this hotel or recommending it to others.

Great variety of breakfast, next to a small grocery store, great public transport connections to everywhere and good service. Would stay again.

Safe, convenient location

Great value, the gym is good and has everything you could need for a workout, breakfast fresh, room was more spacious than I thought, and 5-7 min away from metro. Would stay here again. Some warmer incandescent lights in the breakfast hall would make the dinner room more pleasant along with playing softer music.

The hotel peaked 20 years ago but, the maintained it so everything was still in good condition.