SANA Metropolitan Hotel

Great service

Lovely and very clean. Breakfast was good and staff are very friendly. Recommended for family trip.

Services are great

It was ok. Nothing special. Moved to the city center after a couple of days and had a much better experience.

I liked everything Everyone are very nice polite and friendly! I missed Ms Carolina and the cook who cooked the ducks in January and March 2024! It was wonderful !

Clean, roomier, excellent location

Good value.

This hotel is away from the noise of the centre of Lisboa, but is next to the network of connecting roadways, therefore conveniently placed. The hotel is spacious, with a lounge / bar area allowing space to meet up with others in privacy. This bar area also gives options for alternative dining to the restaurant. The various staff teams are without exception, efficient, helpful and friendly. For a lone traveller a place with a definite safe feel.

Great place.

Marta was good, who checked me in, and Hugo, the breakfast host was very good. I had a problem at night with their bartenders, but heard they're contractors. I had a great room and comfortable bed. I slept well, which I needed! It was quieter than I expected too, being by the airport. I'd stay again. Good breakfast too.

Nice hotel for a one night stay before the airport. We made the mistake of taking their dinner buffet - overpriced and rather low quality food.

Unfortunately I did not enjoy my stay. Food: the dinner buffet was so extremely expensive for the poor selections Room: the pillows are not comfy and you can hear everything from room to room, every time someone took a shower I could hear… not something I am used to in a hotel Elevators: so small and slow, a lot of time waisted even thought there were 3-4 elevators

The staff were very friendly and very professional. The room was very clean and the beds very comfortable.

It was conveniently located close to the airport. Room was immaculately clean

The addition of a shower on top of the old bathtub is very uncomfortable and extremely dangerous, as the bathtub surface easily slides.

Very nice hotel but not a great location - my fault, thought it was closer to the Stadium than it was. Very close to the airport but you didn't notice the noise from the flights so good soundproofing on the windows.

Good, clean, hotel. Great Breakfast, nice staff.

It was good. People were nice, although I could hear some noise from the nearby rooms in my hotel room.

the workers are unique: Mr Jorge and Ms Marilene are great cleaners, kind , polite and super helpful.The cooks are wonderful, they make wonderful food, I didnt get their names, unfortunately, but they are just great professionals.Their food is the best in Lisbon, hands down! Misses Carolina, Marta Rebelo,Tania e Catarina are super sweet, kind, always smiling and taking great care of the customers. They go above and beyond to make guests happy. Mr Marco, Pedro Santos and Ruben Pereira are so nice, so polite and helpful, real gentlemen!

The hotel is located in what looks like a derelict housing estate / industrial estate / concrete jungle. There are no nice views, so just bear that in mind. As you enter, staff are friendly and greet you and the entrance looks quite plush and modern. However, the pine furniture everywhere makes the room look incredibly dated. It’s like taking a trip back to the 1970s/80s. The rooms are VERY basic, there are no slippers, or dressing gown, even the rug in the picture was missing. The bathroom mirror does not have a de-misting function, so you have to use a towel to wipe away the steam. In the morning I was greeted by tiny insects slivering on the bathroom floor… I call them silver surfers in the U.K. so I had to put my shoes on whenever I used the bathroom. There’s no spy hole in the door, and a gap between the door and the frame, which made me feel very unsafe as a solo traveller. The walls are also very thin, so I was constantly woken by people chatting outside or in the room next door. Breakfast wasn’t too bad, but it was great so I only had it once, as it was cold, but there’s a good variety. I preferred to venture out to buy breakfast in the town centre. There’s no room service and the restaurant food was very limited, so I ordered Uber eats every night. Would I stay here again - NO.