What do past guests say about SANA Rex Hotel?

Traveloka users who have stayed at SANA Rex Hotel have praised its Cleanliness, Service and Facilites, Location.

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SANA Rex Hotel

Name: SANA Rex Hotel
Address: Rua Castilho, 169, São Sebastião da Pedreira, Lisbon, Distrito de Lisboa, Portugal, 1070-051, Rua Castilho, 169, Distrito de Lisboa, 1070-051, Portugal
Rating: 7.8

Hotels

7.8

/10

Pleasant

499 reviews

What Guests Say About Their Stay

Melanie

10.0

/ 10

I stayed here for one night before my flight back to Canada and everything was as expected. My balcony was huge with an incredible view, which was the highlight of the room. It was very nice to have such a spectacular view to remember my last day in Lisbon. The staff was super nice also.

John

10.0

/ 10

This is only the second time in my life, and across multiple countries, that I have truly regretted having to leave a hotel stay. From the moment we walking in the lobby, to the moment we left, there was something special about SANA Rex Hotel, Lisbon. The reception was above and beyond as the staff speak multiple languages and are ready and willing to help you into your room or even upgrade if possible! The room itself was quiet, clean, and had everything you might need. The bathroom even had marble in it! The hotel, like Lisbon itself is seasoned, cosmopolitan, and very regal. It combines modern technology (the SANA App) with time-honored personalized service the Hospitality Industry every where should strive to match! Location? You are adjacent to Edward IV park, which offers a stunning view down to the water and beautiful walk, all the way down to the major town square, also on the water. If you need busses or Uber/Taxi, literally right outside and in front of the hotel is all you could need! However, hands down our favorite part of the hotel stay was the dining and top notch service put on by Ricardo and his associate Ms. Davis. You WILL be impressed by the kingly setting and offerings of the dining area, especially for breakfast. Do yourself a favor and book a stay at SANA Rex Lisbon :) I WILL be back!

Saeed

10.0

/ 10

The hotel and our room was nice and comfortable. Staff are friendly and hospitable. Breakfast was great. Location is great and in walking distance to many tourist attractions and public transit.

In the Area

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Rua Castilho, 169, São Sebastião da Pedreira, Lisbon, Distrito de Lisboa, Portugal, 1070-051

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at SANA Rex Hotel is a good choice when you are visiting São Sebastião da Pedreira. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around SANA Rex Hotel

Rua Castilho, 169, São Sebastião da Pedreira, Lisbon, Distrito de Lisboa, Portugal, 1070-051

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Discover More About SANA Rex Hotel

Location

Staying at SANA Rex Hotel is a good choice when you are visiting São Sebastião da Pedreira.

About SANA Rex Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at SANA Rex Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from SANA Rex Hotel exclusively for you.

With all facilities offered, SANA Rex Hotel is the right place to stay.

All facilities in SANA Rex Hotel

Others

Hotel Services

Laundry service
Tours
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Business Facilities

Meeting facilities
Conference room
Conference center
Conference rooms

Food and Drinks

Bar
Snack bar

General

Banquet
Terrace

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in SANA Rex Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: EUR 55 per vehicle (roundtrip, maximum occupancy 4)
Early check-in fee: EUR 25 (subject to availability)
Late check-out fee: EUR 25 (subject to availability)
Housekeeping is available for an additional fee
Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at SANA Rex Hotel	68
Number of floors in SANA Rex Hotel	11
Another facilities in SANA Rex Hotel	Laundry service, Tours, Luggage storage, Porter, Multilingual staff

Frequently asked questions about SANA Rex Hotel

What are available facilities at SANA Rex Hotel?

There are top facilites at SANA Rex Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at SANA Rex Hotel?

The standard check-in time at SANA Rex Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of SANA Rex Hotel?

SANA Rex Hotel has a 3.0-star rating.

How many floors does SANA Rex Hotel have?

SANA Rex Hotel has 11.

How many rooms are available at SANA Rex Hotel?

SANA Rex Hotel has 68.

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SANA Rex Hotel reviews and ratings

Overall Ratings & Reviews SANA Rex Hotel

Other sources (499)

7.8

Pleasant

From 499 reviews

Cleanliness

8.4

Room Comfort

7.4

Location

7.8

Service and Facilites

8.2

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Traveller Reviews SANA Rex Hotel

Number of reviews per page

Top reviews

Melanie

Leisure

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

John

Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Verified traveler

Friends and Family

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Good service, tasty buffet and convenient location, but the room was not very clean (left over package left in a drawer)

Saeed

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

The hotel and our room was nice and comfortable. Staff are friendly and hospitable. Breakfast was great. Location is great and in walking distance to many tourist attractions and public transit.

Bobbi

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

The room was fine. The location wasn’t really near things a tourist would go to. The rating most of all was due to the staff being very unwelcoming and unfriendly. Reception and the restaurant staff hardly made eye contact. Not a smile among them. The bar guys were the exception. Very nice.

Leisure Family

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Great staff, especially reception. Nice buffet breakfast.

James

Leisure

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Sana Rex exceeded my expectations for a quality traditional hotel with first rate staff, breakfast and rooms...all at a great price and beautiful location with views of a large park and Lisbon. I will definitely stay again.

Saeed

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

Our flight landed in Lisbon early in the morning and we arrived at the hotel at 10am. The gentleman at the reception desk checked us in early without any additional charges. We were upgraded to a suite room which was great. The hotel is nice and clean with no weird smells. Beds are clean and comfortable. The breakfast is great and has a big selection of food. Staff are hospitable and friendly. I would stay here again and recommend Sana Rex.

Catarina

Leisure

4.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

The room felt old and outdated, and the lamp above the bed was confusing to turn off, which was frustrating. On the bright side, the receptionist working in the late evening was very kind and accommodating.

Debbie

Leisure with Partner

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Hotel locate at a quiet area and the breakfast has a lot of selection

David

10.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Great friendly staff. We will definitely be back.

Roxana

Leisure

8.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

It is a great 3 star hotel.

peta

10.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Staff where so helpful and friendly

Verified traveler

10.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

The room was great, and overlooked the park; I had been concerned about road noise, but actually it was fine. The room was clean and well presented, and the facilities were good. Staff were all very helpful. Breakfast was excellent. All in all, very happy and would recommend.

Eugenia

10.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Not to expensive

Chi Ki Cindy

Leisure with Partner

8.0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

Great location, feel very safe and quiet. 10-15 minutes away from the red line or the blue line metro stations. Staff are a knowledgable and friendly.

Michaela

Business and Leisure with Partner

10.0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

A wonderful little hotel. A note that they do not seem to have the menu listed on their website available unless you are part of a group.

Sulagna

2.0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

Different from the picture

Renzo

Friends and Family

6.0

/10

Reviewed 71 week(s) ago

Hotels.com verified review

This hotel was built as some sort of a designer hotel experience. It is absolutely not this. It was pretty old and fairly cramped. The location was just OK. This hotel is mediocre at best.

Peter

Leisure

8.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

The staff were fantastic and the breakfast was excellent. Very enjoyable for a traveller

Number of reviews per page

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