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The Elgin, Darjeeling
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The Elgin, Darjeeling
Resorts
8.6
/10
Very Good
53 reviews
What Guests Say About Their Stay
asit g
10.0
/ 10
All good except the bed mattress was too soft and worn out. Needs immediate replacement.
Verified traveler
10.0
/ 10
Great service and the staff was very accommodating. Location is brilliant as well.
Verified traveler
10.0
/ 10
staff very efficient.....property well maintained. Would strongky recommend ......its the best you can get in a hill statiion in india with heritage leanings
In the Area
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18 H.D Lama Road, Darjiling, West Bengal, India, 734101
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in The Elgin, Darjeeling
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18 H.D Lama Road, Darjiling, West Bengal, India, 734101
Discover More About The Elgin, Darjeeling
Location
Staying at The Elgin, Darjeeling is a good choice when you are visiting Darjeeling.
About The Elgin, Darjeeling
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Elgin, Darjeeling exclusively for you.
Get precious and unforgettable moment during your stay at The Elgin, Darjeeling.
All facilities in The Elgin, Darjeeling
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
General
- Banquet
- Smoking area
- Fireplace in lobby
- Parking
Business Facilities
- Meeting facilities
- Business center
- Conference center
- Computer station
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Spa
- Garden
- Library
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Transportation
- Limo or town car service
Connectivity
- Free WiFi
Nearby Facilities
- Souvenir shop
Sports and Recreations
- Game room
Accommodation Policy & General Information in The Elgin, Darjeeling
Important Note
- Airport shuttle fee: INR 3500 per vehicle (one way)
- Rollaway bed fee: INR 5500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: INR 2500
- Christmas Eve (December 24) Gala Dinner per child: INR 1500.00 (from 5 to 12 years old)
- New Year's Eve (December 31) Gala Dinner per adult: INR 2500.00
- New Year's Eve (December 31) Gala Dinner per child: INR 1500.00 (from 5 to 12 years old)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Check-in/Check-out Time
Check-in:
From 11:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 11:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Elgin, Darjeeling | 35 |
Number of floors in The Elgin, Darjeeling | 4 |
Another facilities in The Elgin, Darjeeling | Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service |
Frequently asked questions about The Elgin, Darjeeling
What are available facilities at The Elgin, Darjeeling?
There are top facilites at The Elgin, Darjeeling such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Elgin, Darjeeling?
The standard check-in time at The Elgin, Darjeeling is starting from From 11:00 while the latest check-out time is at Before 11:00
Does The Elgin, Darjeeling provide breakfast?
Yes, The Elgin, Darjeeling provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Elgin, Darjeeling
Other sources (53)
8.6
Very Good
From 53 reviews
Cleanliness
9.0
Room Comfort
8.6
Location
8.2
Service and Facilites
8.8
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Traveller Reviews The Elgin, Darjeeling
Number of reviews per page
20
40
Top reviews
asit g
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
All good except the bed mattress was too soft and worn out. Needs immediate replacement.
Prabhu
Leisure Family
6.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Its a heritage property in a very nice area of Darj. However, the property is poorly maintained and it has musty smell in the rooms. Also the plumbing and maintenance is wanting in the rooms.
Subhasish
Leisure Family
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Great location, great character and amazing staff
Karl
10.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
Absolutely gorgeous and historic hotel. Really enjoyed our stay here.
ajaib
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
great friendly staff, and great food and service
David
Leisure
10.0
/10
Reviewed 114 week(s) ago
Expedia Group verified review
The perfect example of hospitality.
I will return
AMBAR NATH
Leisure Family
10.0
/10
Reviewed 122 week(s) ago
Expedia Group verified review
Fantastic
Shiladitya
Friends and Family
8.0
/10
Reviewed 164 week(s) ago
Hotels.com verified review
Approach from front office personnel was very casual and not customer friendly.
Room key was kept at Reception for cleaning and when returning back, did not find the Goggles kept on the table in the room itself.
Reported to reception immediately around 4 pm on the same day but they send the House keeping staff to us who simply denied for obvious reasons.
Reception personnel did not bothered to inform us about their enquiry if any in the matter or It May be that the complaint was just ignored by sending the person concerned to us.
We did not gave the keys for remaining days of our stay as I had lost my trust over the personnel therein.
Definitely, I will share this incident if anyone ask about the hotel.
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Verified traveler
10.0
/10
Reviewed 212 week(s) ago
Hotels.com verified review
Great service and the staff was very accommodating. Location is brilliant as well.
Verified traveler
Friends and Family with Children
10.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
staff very efficient.....property well maintained. Would strongky recommend ......its the best you can get in a hill statiion in india with heritage leanings
Verified traveler
8.0
/10
Reviewed 337 week(s) ago
Hotels.com verified review
Overall a good experience, The property was amazing and the staff was very friendly and helpful. Breakfast and dinner menu and quality of food preparation can be improved further but these are surely not a show stopper. The property is at a walkable distance from Mall road, Kaventers etc
Verified traveler
Friends and Family Family
10.0
/10
Reviewed 339 week(s) ago
Expedia Group verified review
I liked everything about this hotel but the BEST part was the amazing service rendered by the staff - way beyond the call of duty!
Verified traveler
8.0
/10
Reviewed 379 week(s) ago
Expedia Group verified review
The Elgin provided comfort and wonderful, helpful service in a grand old building. It is perfectly located in Darjeeling. At dinner a very out of tune piano was played and it was quite awful sorry to say. The food was not as good as our previous visit with a sameness of flavour between dishes. We had a lovely two night stay.
Eddie
8.0
/10
Reviewed 393 week(s) ago
Expedia Group verified review
We enjoyed our stay at the Elgin. It was comfortable and our room was charming and unique (Rm 57 was part of an annex on the third floor, all wood ceiling and floors). The hotel feels like an oasis within Darjeeling city. The bed was very comfortable and the bathroom was spacious. We stayed at the hotel for Christmas, so it was cold, and the hot water bottles at night were a nice touch. Dinner was very good and a nice variety (Indian menu was far better than western) with good service. However, the bathroom flooded our first night because the pipes were clogged. The bar was quaint but not very well stocked and service was not very good. The front desk was not very knowledgeable about the city and did not provide good service. The Christmas celebration (bonfire and a cultural show) wAs not worth the money (included one glass of wine, bufffet dinner, and no real Christmas themed program). I would recommend staying here, but just set your standards a little lower, even though the hotel bills itself as a much classier place than it really is.
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Jon
10.0
/10
Reviewed 400 week(s) ago
Expedia Group verified review
Would not hesitate to stay here again. Excellent hotel from a diifferent era. Food very good and staff also very attentive and helpful. The best place to stay in Darjeeling.
Isobel
10.0
/10
Reviewed 405 week(s) ago
Hotels.com verified review
This is a lovely hotel with reflections of the Raj. Comfortable lounges, open fires, good sized rooms, some with spectacular views. The food is well prepared if fairly standard cuisine for this area. Convenient for Chawrastra Mall and the bazaar.
Richard
8.0
/10
Reviewed 451 week(s) ago
Expedia Group verified review
room had magnificent view over valley. The afternoon tea service could be improved, but this is at least existent
Christine
6.0
/10
Reviewed 453 week(s) ago
Hotels.com verified review
Hotel rather faded and service not as good as the 3 other Elgins we stayed in. Buffet food good but although breakfast was supposed to be from 7am no buffet was available before 7.30 and it seems we had to wake up serving staff (even though the manager was aware we wanted breakfast at 7).
sushil
6.0
/10
Reviewed 491 week(s) ago
Hotels.com verified review
the only problem was that we went when it was cold and they did not do enough to warm us up , they tried but they could have done better
Verified traveler
8.0
/10
Reviewed 496 week(s) ago
Expedia Group verified review
We had a great time there. Staff were very polite. Food could have been a little better. Piano player at the dinner was very good. There were no any facilities for the infant children. They couldn't provide baby cot and a high chair at dinning for my 13 months old child which was very disappointing. They should be prepared for all type of guest not only adults. The lounge was amazingly beautiful and aspisious. Overall a very good experience but for the above reasons I didn't feel it was worth a money which is sad to say because we really liked the hotel otherwise.
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Number of reviews per page
20
40
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