The Richmond

Hotels
8.0
/10
Very Good
34 reviews

What Guests Say About Their Stay

pankaj
10.0
/ 10
Really enjoyed our stay at The Richmond. Location was good, service and staff was excellent.
Sonia
10.0
/ 10
Gorgeous hotel right in the centre of the French quarter and not far from the seafront. Lovely spacious room with nice furniture and decor and probably the best we have had in India for this price range. Fantastic bathroom and would like to copy this design and tiles for our home and loved the pebble effect floor tiles. Nice selection of toiletries too, much more than the usual offering of just a bar of soap. Staff were extremely kind and helpful too and good breakfast included in our room rate. Wifi worked really well in our room too which doesn't happen very often in India. Would have stayed here longer if it wasn't for our very difficult to get train reservation already being booked.
Verified traveler
10.0
/ 10
I loved this hotel. The rooms were beautiful, the staff was welcoming and accommodating, breakfast was delicious (and complimentary!)....Thank you Richmond! I will definitely stay here again if I come back to Pondicherry. Reccommend this hotel to everyone.
In the Area
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12 Labourdonnais Street, Puducherry, Union Territory of Puducherry, India, 605001

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
The Richmond is a hotel in a good neighborhood, which is located at Puducherry. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Richmond

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12 Labourdonnais Street, Puducherry, Union Territory of Puducherry, India, 605001
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Location


The Richmond is a hotel in a good neighborhood, which is located at Puducherry.

About The Richmond

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Richmond.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Richmond exclusively for you.

With all facilities offered, The Richmond is the right place to stay.

All facilities in The Richmond

Others The Richmond
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • 24-hour Receptionist

Public Facilities

  • Restaurant
  • Others
  • Safety deposit box

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in The Richmond

Important Note
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 12:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Richmond
14
Another facilities in The Richmond
Laundry service, Newspaper in lobby, Tours, 24-hour Receptionist, Others

Frequently asked questions about The Richmond

What are available facilities at The Richmond?
There are top facilites at The Richmond such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Richmond?
The standard check-in time at The Richmond is starting from From 12:00 while the latest check-out time is at Before 12:00
Does The Richmond provide breakfast?
Yes, The Richmond provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Richmond

8.0
Very Good
From 34 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

9.0

Service and Facilites

8.0

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Traveller Reviews The Richmond

Number of reviews per page
20
40
Top reviews
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Staff was excellent
Sumit
4.0
/10
Reviewed 284 week(s) ago

Hotels.com verified review

Good thing about this hotel is Clean rooms and great location in white town, that’s it At first we did not get the room we booked for , Don’t go with pictures and disruption, In 14 room only two rooms has windows all rest are like coffins with all walls with fake window with no view or air , It’s a very small hotel , very noisy, Staff try to help but don’t do much , The service is extremely slow the basic food order take 45 minutes minimum to get anything, Staff is slow as sloths just say yes sir and do thinks there ways , Will not recommend nor what to stay with them ever , I am sure you will find better hotels around it
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 298 week(s) ago

Hotels.com verified review

Very good service and location of hotel!
Jon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Cute hotel. Quiet street. Great neighbors. Room facing street a little noisy during night (dogs etc). Overall pleased with stay. Recommended.
Jitendra
8.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

This place is at close location to promenade. Many good restaurants in the vicinity. Staff is also very helpful. Nice breakfast. Need to improve on room cleaning. Room service is also nice. Overall very good value for money.
pankaj
10.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Really enjoyed our stay at The Richmond. Location was good, service and staff was excellent.
Dave & Dianne
8.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

Well maintained hotel with pleasant and efficient staff about 5 minutes walk from the promenade. Restaurant serves very good freshly prepared food, and a good buffet breakfast.
Verified traveler
10.0
/10
Reviewed 397 week(s) ago

Hotels.com verified review

Great everything but the room restroom.
Alan
6.0
/10
Reviewed 436 week(s) ago

Expedia Group verified review

It was a comfortable, smaller hotel a few blocks from the beach. I enjoyed staying there, but next time I will likely stay right across from the beach for easier strolling.
Verified traveler
8.0
/10
Reviewed 443 week(s) ago

Expedia Group verified review

Location and overall upkeep of the hotel is commendable. Friendly Staff made our stay more comfortable.
Urvi
8.0
/10
Reviewed 444 week(s) ago

Hotels.com verified review

Location is excellent. Staff was good, helpful in general to guide on nearby tourist places, restaurants etc. Rooms are spacious at the price offered. Breakfast was not that great and staff was not all courteous , attentive during the breakfast. Half of the things were over at 10 am during the breakfast. Wi-fi details should have been given at the time of chekin but had to ask couple of times for it to get it and speed was very OK.
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Sonia
10.0
/10
Reviewed 530 week(s) ago

Hotels.com verified review

Gorgeous hotel right in the centre of the French quarter and not far from the seafront. Lovely spacious room with nice furniture and decor and probably the best we have had in India for this price range. Fantastic bathroom and would like to copy this design and tiles for our home and loved the pebble effect floor tiles. Nice selection of toiletries too, much more than the usual offering of just a bar of soap. Staff were extremely kind and helpful too and good breakfast included in our room rate. Wifi worked really well in our room too which doesn't happen very often in India. Would have stayed here longer if it wasn't for our very difficult to get train reservation already being booked.
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anjali
2.0
/10
Reviewed 646 week(s) ago

Expedia Group verified review

room had no windows.claustrophobic,impossible to stay and gave room to my driver and checked into another hotel.
Verified traveler
8.0
/10
Reviewed 663 week(s) ago

Hotels.com verified review

Most of the employees are extraordinary friendly and service minded. Rooms quite ok, i prefer rooms with windows to street. I liked the breakfast when it was served as a buffet, it was real nice. Do remember that we westerners often prefer JAM with the croissant :-) Thanks for a lovely stay!
John
8.0
/10
Reviewed 695 week(s) ago

Hotels.com verified review

This is a nice hotel. It's situated in the old colonial quarter and is near several good restaurants. The Aurobindo ashram is a few minutes away by auto-rickshaw as is the shopping district. The hotel food is OK but nothing spectacular. There are plenty of options outside the hotel, though. The room was large, comfortable and the air conditioning was consistent. My two complaints are lack of around-the-clock room service and lack of hot water in the bathroom. The staff is courteous (especially if you speak a bit of Tamil) and will help with arrangements to visit Auroville. I've stayed in two other hotels in Pondicherry and think this is the best of the three.
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Verified traveler
10.0
/10
Reviewed 698 week(s) ago

Hotels.com verified review

I loved this hotel. The rooms were beautiful, the staff was welcoming and accommodating, breakfast was delicious (and complimentary!)....Thank you Richmond! I will definitely stay here again if I come back to Pondicherry. Reccommend this hotel to everyone.
Verified traveler
4.0
/10
Reviewed 702 week(s) ago

Expedia Group verified review

The Richmond hotel has the veneer of being a nice hotel, but our stay was anything but. We were given a room that was just above the kitchen and the noise of pots clanging around and people talking went late into the night and started in the early morning. Even with ear plugs we could barely sleep above the noise. The center of the hotel has an open atrium and noise from the kitchen travels throughout the entire hotel. I'm not sure it would matter where your room was in terms of noise. I went to several different floors of the hotel and they were all noisy. I also didn't like that our room didn't haven't a window that faced outside. Further more, the staff seemed to be haphazard and fumbling about. At one point, we asked for water and it was brought to our room. Without knocking first an employee just opened our door and walk right in. I had just gotten out of the shower and was standing in the room with my towel on. My husband and I just looked at each other mortified and waited for the man to leave, but instead of leaving he entered the room and walked into our hallway to show us where the mini bar was. The whole thing was really unprofessional and uncomfortable. In any other normal situation a person could have knocked first, handed us the water, and told us about the mini bar from the hallway. The staff at this hotel needs some kind of training as to how to treat guests. It also needs its kitchen to quiet down.
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Jim & Diane
8.0
/10
Reviewed 703 week(s) ago

Expedia Group verified review

This compact but attractive hotel is well located in the french quarter not far from the Goubert Ave seafront promenade. Our rooms (two) were nicely painted, clean and well-appointed. Two problems though - these rooms are both on the main floor immediately beside the bar and D/R - thereby being noisy - and they have no windows, so no view and no emergency egress option. We had three meals in the hotel restaurant, right beside our rooms. Food for the most part was OK but because the midday options (between "lunch" and "dinner") are limited, we ended up with three deep-fried selections - pakoras and cashew chicken from memory - that tasted much the same. Breakfast buffet was quite good with cereals and fruit (which we usually prefer), eggs, a variety of breads and sambar options. We tried everything and were not displeased. Our principal concern is room location. Some of the hotel staff sleep overnight in the DR. That's fine in some respects but not so fine for patrons trying to sleep nearby. Thus, these rooms should be avoided. Our problem might have been related to the foul-up over room booking. We booked and paid for two rooms through Expedia but the hotel was paid for only one via a 'middle man'. Fortunately the hotel had internet hookups so I was able to show the sincere desk clerk an email from Expedia showing our booking of two rooms, thus we were allowed to stay. This confirms the necessity of having all logistics solved in advance.
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Al
8.0
/10
Reviewed 723 week(s) ago

Expedia Group verified review

Fairly modern looking room. Bed spread was slightly stained. Walls are thin so can hear neighbors. No wifi in room but they do provide ethernet cable. Wifi available in lobby. Breakfast selection decent. Reception was helpful.
Lakshman
6.0
/10
Reviewed 382 week(s) ago

Expedia Group verified review

Problème récurent avec wifi, eau chaude et pression... cuisine très médium Le reste est ok
Number of reviews per page
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