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Mantis EPIC Hotel & Suites
Hotels
8.4
/10
Very Good
5 reviews
What Guests Say About Their Stay
Jill
10.0
/ 10
My curiosity was piqued when I read stellar reviews of EPIC Hotel and Suites on a FB Group called “Expats in Kigali”. Knowing that I was returning to Rwanda for a Rwandese wedding and would have a few additional days to head to the northeastern corner of the country, I booked a room for myself and my friend, and off we went.
Much to our mutual surprise, we entered a truly delightful respite- with perhaps the best bed I have ever slept on, exceptional management (with a special shout out to Mr. Sandeep Moorjani, the Food and Beverage Manager, who was EXCEPTIONALLY helpful, attentive, friendly without being intrusive, and solicitous. All he wanted was an ultra-satisfied customer and talk about aiming to please!!! If he wasn’t trained in a Swiss hotel management school, it must have been somewhere just as outstanding.)
My friend and I had spent the preceding night within Akagera National Park (no other lodging names to be specified within this review, though p.m. me if you want a FABULOUS recommendation!!) I cannot begin to describe how AMAZING it was to have a/c and unforgettable water pressure for the shower at EPIC. We felt dusty and dirty and it was super relaxing to get all cleaned up there.
My room was quite spacious, and came with two bottles of complimentary water and fabulously plush cotton towels. Apparently, there was a directory with numbers to reach reception, etc., but I didn’t use it. No space left here to expand except... GO!! GO!!
David
10.0
/ 10
Great hotel and great staff. The staff is very attentive to your needs. Food was great. Sandeep goes above and beyond.
In the Area
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Near University of Rwanda-Nyagatare, Street 36, Mirama 1, Nyagatare, Eastern Province, Rwanda, 88
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Mantis EPIC Hotel & Suites
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What's around Mantis EPIC Hotel & Suites
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Near University of Rwanda-Nyagatare, Street 36, Mirama 1, Nyagatare, Eastern Province, Rwanda, 88
Discover More About Mantis EPIC Hotel & Suites
Location
Mantis EPIC Hotel & Suites is located in area / city Nyagatare.
About Mantis EPIC Hotel & Suites
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mantis EPIC Hotel & Suites exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Mantis EPIC Hotel & Suites.
All facilities in Mantis EPIC Hotel & Suites
Others
Things to Do
- Romantic proposal packages
- Outdoor pool
- Barbecue
- Spa
- Health club
- Garden
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Multilingual staff
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Smoking area
- Parking
- Banquet
- Terrace
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Game room
- Tennis court
Family-friendly Facilities
- Babysitting & childcare (surcharge)
- Children pool
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Mantis EPIC Hotel & Suites
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: USD 85 per vehicle (one way)
- Rollaway bed fee: USD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses solar energy
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 00:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mantis EPIC Hotel & Suites | 76 |
Number of floors in Mantis EPIC Hotel & Suites | 3 |
Another facilities in Mantis EPIC Hotel & Suites | Romantic proposal packages, Outdoor pool, Barbecue, Spa, Health club |
Frequently asked questions about Mantis EPIC Hotel & Suites
What are available facilities at Mantis EPIC Hotel & Suites?
There are top facilites at Mantis EPIC Hotel & Suites such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mantis EPIC Hotel & Suites?
The standard check-in time at Mantis EPIC Hotel & Suites is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:00
Does Mantis EPIC Hotel & Suites provide breakfast?
Yes, Mantis EPIC Hotel & Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Mantis EPIC Hotel & Suites
Other sources (5)
8.4
Very Good
From 5 reviews
Cleanliness
9.2
Room Comfort
10.0
Service and Facilites
9.2
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Traveller Reviews Mantis EPIC Hotel & Suites
Number of reviews per page
20
40
Top reviews
Bethany
Leisure with Friends
2.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
My safe was opened. Another person in our party left money and was robbed.
The supper buffet was extremely overpriced and terrible.
Power outages and wifi unreliable in the night.
Jill
10.0
/10
Reviewed 316 week(s) ago
Hotels.com verified review
My curiosity was piqued when I read stellar reviews of EPIC Hotel and Suites on a FB Group called “Expats in Kigali”. Knowing that I was returning to Rwanda for a Rwandese wedding and would have a few additional days to head to the northeastern corner of the country, I booked a room for myself and my friend, and off we went.
Much to our mutual surprise, we entered a truly delightful respite- with perhaps the best bed I have ever slept on, exceptional management (with a special shout out to Mr. Sandeep Moorjani, the Food and Beverage Manager, who was EXCEPTIONALLY helpful, attentive, friendly without being intrusive, and solicitous. All he wanted was an ultra-satisfied customer and talk about aiming to please!!! If he wasn’t trained in a Swiss hotel management school, it must have been somewhere just as outstanding.)
My friend and I had spent the preceding night within Akagera National Park (no other lodging names to be specified within this review, though p.m. me if you want a FABULOUS recommendation!!) I cannot begin to describe how AMAZING it was to have a/c and unforgettable water pressure for the shower at EPIC. We felt dusty and dirty and it was super relaxing to get all cleaned up there.
My room was quite spacious, and came with two bottles of complimentary water and fabulously plush cotton towels. Apparently, there was a directory with numbers to reach reception, etc., but I didn’t use it. No space left here to expand except... GO!! GO!!
Read More
David
10.0
/10
Reviewed 329 week(s) ago
Hotels.com verified review
Great hotel and great staff. The staff is very attentive to your needs. Food was great. Sandeep goes above and beyond.
You’ve read all the top reviews.
Number of reviews per page
20
40
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Disclaimer
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