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Step Town Hotel
Hotels
7.8
/10
Pleasant
7 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
The staff were incredibly helpful and kind. We lost our bags at the airport and the manager went over and above what he meeded to do to get them back. All of the bar and restaurant staff and drivers were really chatty and fun too
Verified traveler
10.0
/ 10
Wonderful place to stay in Kigali—great breakfast and restaurant, comfortable rooms, very friendly staff
In the Area
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Kiyovu-Muhima, KN 1Av, Kabasengerezi, Nyarugenge, Kigali City, Rwanda
Main Facilities
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Restaurant
WiFi
Read More
Available Room Types in Step Town Hotel
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What's around Step Town Hotel
Kiyovu-Muhima, KN 1Av, Kabasengerezi, Nyarugenge, Kigali City, Rwanda
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Discover More About Step Town Hotel
Location
Staying at Step Town Hotel is a good choice when you are visiting Kabasengerezi.
About Step Town Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Step Town Hotel.
Savor your favorite dishes with special cuisines from Step Town Hotel exclusively for you.
With all facilities offered, Step Town Hotel is the right place to stay.
All facilities in Step Town Hotel
Others
Hotel Services
- Laundry service
- Express check-in
- Tours
- Luggage storage
- Express check-out
- Front desk
- Concierge
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Banquet
- Parking
- Terrace
Public Facilities
- Others
- Restaurant
- Smoke-free area
Things to Do
- Garden
- Barbecue
Business Facilities
- Meeting rooms
- Business center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Billiard
Accommodation Policy & General Information in Step Town Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Rollaway bed fee: USD 20.00 per night
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards, debit cards, and cash
- Long-term renters welcome
The front desk is open daily from 7 AM - 2 AM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
10:00 - 02:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 10:00 - 02:00 - to 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Step Town Hotel | 22 |
Another facilities in Step Town Hotel | Laundry service, Express check-in, Tours, Luggage storage, Express check-out |
Frequently asked questions about Step Town Hotel
What are available facilities at Step Town Hotel?
There are top facilites at Step Town Hotel such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Step Town Hotel?
The standard check-in time at Step Town Hotel is starting from 10:00 - 02:00 while the latest check-out time is at Before 10:00
Does Step Town Hotel provide breakfast?
Yes, Step Town Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Step Town Hotel?
Step Town Hotel has a 3.0-star rating.
How many rooms are available at Step Town Hotel?
Step Town Hotel has 22.
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More Reviews from Other Guests in Step Town Hotel
Overall Ratings & Reviews Step Town Hotel
Other sources (7)
7.8
Pleasant
From 7 reviews
Cleanliness
8.2
Room Comfort
7.0
Service and Facilites
8.8
Sort by
Most Relevant
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Traveller Reviews Step Town Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
Leisure with Partner
6.0
/10
Reviewed 311 week(s) ago
Expedia Group verified review
Excellent staff attitude.
Staff and manager did tgeir utmost to help us during our stay in Kigali
Verified traveler
Leisure
10.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
The staff were incredibly helpful and kind. We lost our bags at the airport and the manager went over and above what he meeded to do to get them back. All of the bar and restaurant staff and drivers were really chatty and fun too
Verified traveler
Business
10.0
/10
Reviewed 348 week(s) ago
Expedia Group verified review
Wonderful place to stay in Kigali—great breakfast and restaurant, comfortable rooms, very friendly staff
Christine
8.0
/10
Reviewed 353 week(s) ago
Hotels.com verified review
Efficent friendly service.
Great breakfast served on patio overlooking hills and views over lower city.
Easy uphill 20 min walk to city centre...
Basic clean rooms with bathroom...try for upper room with vuews.
Frank
6.0
/10
Reviewed 367 week(s) ago
Hotels.com verified review
Unfortunately we turned up to the hotel to find it had been overbooked and we were provided an alternative hotel. The manager did all he could to correct the error which we were really grateful for.
You’ve read all the top reviews.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Step Town Hotel
Other sources (7)
7.8
Pleasant
From 7 reviews
Cleanliness
8.2
Room Comfort
7.0
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Step Town Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
Leisure with Partner
6.0
/10
Reviewed 311 week(s) ago
Expedia Group verified review
Excellent staff attitude.
Staff and manager did tgeir utmost to help us during our stay in Kigali
Verified traveler
Leisure
10.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
The staff were incredibly helpful and kind. We lost our bags at the airport and the manager went over and above what he meeded to do to get them back. All of the bar and restaurant staff and drivers were really chatty and fun too
Verified traveler
Business
10.0
/10
Reviewed 348 week(s) ago
Expedia Group verified review
Wonderful place to stay in Kigali—great breakfast and restaurant, comfortable rooms, very friendly staff
Christine
8.0
/10
Reviewed 353 week(s) ago
Hotels.com verified review
Efficent friendly service.
Great breakfast served on patio overlooking hills and views over lower city.
Easy uphill 20 min walk to city centre...
Basic clean rooms with bathroom...try for upper room with vuews.
Frank
6.0
/10
Reviewed 367 week(s) ago
Hotels.com verified review
Unfortunately we turned up to the hotel to find it had been overbooked and we were provided an alternative hotel. The manager did all he could to correct the error which we were really grateful for.
You’ve read all the top reviews.
Number of reviews per page
20
40