Mercure Aberdeen Caledonian Hotel

Central for all amenities. Very tired Hotel. Room clean but very old fashioned. Our room had possibly 2 bathrooms situated above which left nothing to the imagination when being used. One of these Bathrooms had a leak which started to drip into our room and the carpet looked like this was not the first time that this had happened. When we complained it appeared that the maintenance team were already aware of it . Won’t be going back.

Central location but we had some street noise one of the nights.

Lovely room. Lovely staff. Lovely breakfast

I booked this hotel for the convenience to the Music Hall in Union St. We were upgraded to a deluxe room, it was fine but hardly deluxe. The floor lamp and the lamp on the desk did not work, there was a hole in the white window covering and a brown stain on the carpet beside the table/2 chairs. Did enjoy the breakfast. Would stay again but nice if these wee niggles were sorted as part of routine maintenance.

Friendly staff

We had a great stay in the beautiful Wallace suite. Breakfast was buffet style and was really good. Can't fault the hotel at all. Would definitely stay again.

Walking distance from bus station

Comfortable sleep and the breakfast buffet was good to start the say

Hotel is tired in places and room could be upgraged

The location of the Mercury is excellent. The staff are friendly and helpful. Breakfast is always good

Paid a premium for a deluxe room. Room was quite bare with little in the way of amenities. Windows facing on to union street were so old that they mayaswell have been removed. Could hear every noise from union street through the night. Also, there was an adjoining room with another guest only separated by a flimsy door. Could hear them breathe never mind everything else they got up to. Attempted to get a refund shortly after check in which would allow us time to get another hotel. Hotel staff said they’d get back to us within half an hour but of course they did not. Shambles of a hotel. Avoid.

A fairly tired property with a long list of things that just aren’t quite right: curtains that don’t shut, not very comfortable bed, rundown furniture, tired decor. Just a bit shabby throughout. However, I will say that it serves its purpose. A well located very central hotel. I would choose to stay here again, I would just have a better anticipation of what it was I was getting.

The hotel was in a.great location. Our evening meal in the hotel was superb. The hotel is a little careworn and the room was really warm. We would stay again.

Nice big bedroom with a view over Union Terrace Gardens. Very good breakfast. Nice staff

Great location near train station approx 6-10min walk depending on your mobility. We booked a twin room which was comfortable and had everything we needed for our one night stay. No doubt the room could do with some maintenance and a refresh. The doors loudly squeaked which wasnt great if going to the loo during the night. The bathroom door didnt have a working lock and whilst you could adjust the heat in the bedroom you couldn't turn down the heat in the bathroom and with such a small room it made it very hot at night. Staff were very friendly and helpful. Bar well stocked and the hotel was literally 3/4mins from Union street and the main bars, shops and restaurants available. Great 1 night break away and would do again. Would be happy to stay in same hotel for short stays.

Very shabby poor rooms, below par. Cracked walls drafty windows rattling breeze coming in. Dirty. One tea bag for two guests for two nights not refilled, stained pillows thin not comfortable at all, stained carpet with leaking radiator which also didn’t work. Avoid at all costs

Stayed for work night out it had a decent size bathroom but shower was small bed was uncomfortable and the room was noisy but this was due to the time of year. The reception staff were over ran as it took nearly 40minutes to get checked in

I loved my stay in a single room . One night stay and the staff were amazing.

Booked standard room but smelled of smoke, went back to desk and given free upgrade, friendly polite staff, couldn't fault it

Room nice and warm. Mattresses a little bumpy.