The Redcliffe

Superb location and people.

Very, very quiet with no street noise. yet close to city center. Great views. Spotless and set up with everything you would need. Only interacted with one staff Memeber and she was awesome! Great communication. Highly recommended!

Good location and easy parking

Staff were really nice, especially the lady at breakfast. Great location as quiet but not too far from centre.

Great stay in a beautiful place. Walking distance to the city shops.

Decent no frills accommodation. Bed was barely large enough for two people. Blinds allowed lots of light so room was fully lit after sunrise.

Recently stayed Redcliff for two nights. Breakfast and dinner was great. Super friendly staff. Room was small but cozy. Incredible view of Inverness castle from our room. Manager Anna-Maria went above and beyond to make our stay here, exceptional. The owners of this establishment are fortunate to have her as their manager. Convenient seven minute walk to downtown, in a safe neighborhood. Great parking. Overall great little hotel.

READ BEFORE BOOKING! The hotel charged my credit that was on file a few days before checking in even though I had selected pay at property when booking. I thought ok fine it’s paid…one less thing to deal with when we get there. When we arrived the lady at the desk was extremely rude and tried to claim it wasn’t paid yet even though I showed her it went through on my card. Then she admitted they pay less fees if she runs a card in person. I again replied it’s already been charged to my card. She got the owner who was also very rude & he demanded we pay again. So I paid twice for a room that wasn’t even very nice. (Called my CC later to get it resolved) After traveling all over Scotland this was the only time I ever had an issue at a hotel and honestly the only two people I came across who were extremely rude. Definitely do not recommend staying here. Furniture is very old and outdated and rooms are extremely small. You could also hear people in the rooms next to you. When you walked on the floors the furniture would shake & rattle. The breakfast was very minimal and heard guests complaining about it. Not worth the money or the hassle and didn’t appreciate paying TWICE especially when on vacation and a budget. Save yourself the headache and stay somewhere else. Btw this is the first bad review I have ever written because I’ve never had such an awful experience like this.

The room we booked wasn’t available but the staff worked really hard to ensure we had a good stay.

Pleasant stay in quiet neighborhood.

Over priced

The hotel had double booked me, and I was taken a few hundred yards down the road to a guest house, Parkhill, the room was very small and during the night the house was noisy with comings and goings, my room was directly opposite my room, if I had been given notice I would chosen another hotel. I was no pleased at all to be honest, all I was offered by the Radcliffe was a free breakfast, I will not book there again it spoilt the rest of my day.

How anyone thinks it's ok to charge nigh on £100 for a cupboard with no window and no fresh air. Stuffy, airless, claustrophic. The price I paid was advertised as a special offer so I paid £82 including taxes. I find the promotion of this price as a special offer misleading, it's barely worth half that.

The reception was excellent. The shower is magical & the beds were very comfy. Mo made a recommendation of a wonderful pub, The Highlander, where we danced the night away!

The service I received here was so excellent that it smoothed over any possible complaints. The place is a bit dated, but very clean and well maintained. The location was not as easy to get to on foot as i would have liked, but I imagine if you are driving it would be a very convenient location. Would absolutely stay here again based on how kind and helpful everyone was, especially Mo.

Housekeeping put used towels back on racks from the floor. Expensive for the lack of amenities. A window had to be wedged close as it opened to the cold if the wind was blowing. Radiator heat not adequate.

Excellent accommodation and location

Customer service was 5 stars! Thank you Mo! -Tim &olivia

This is a great place to stay if you are in Inverness. Inverness is small, so many places are walkable within the city. Although this place is a little higher up, it is an easy walk up the hill. The main market street with places such as Mark and Spencers or the transit station is about 15 minutes away, so there is no need to rush. The place is very clean. I gave 3 stars for the facility condition because it is old and flaunts it. It is an historical building, so there are creaks when you walk around the hallways, but overall, it is a very beautiful and pleasant place to stay. It is so close to Inverness Castle, which, unfortunately, during my stay, was still being renovated, so I wasn't able to visit, but I highly recommend this place. The room had an electronic tea kettle, coffee, places to hang clothes, and bathroom essentials. No mini fridge or safe that I noticed. I highly recommend this place.