Ascott Raffles Place Singapore

The staff at the property are very helpful and just help get over any problem. The provision of the cafe to provide in room dining at a reasonable cost and at gear speed. It’s a great location with the mrt on the doorstop.

The apartment was perfect for an extended stay. Wonderful staff that took great care of us and our apartment! Absolute best food center 2 blocks away. So grateful and happy that we made a good choice staying here!

Spacious bedrooms, living room and kitchen. Easily fit in 5 of us. Nice location. Walkable to main attractions at downtown Singapore.

The hotel was in walking distance to Marina Bay Sands. Great location. Room was clean and staff were friendly. The TV was a little out of date. They didn’t have Netflix and the like on the main bigger tv but only on the little one, so making it a little harder to watch tv in bed. Overall nice hotel and great location.

The only issue i could find with the room and its not really a major ticket item, there was a tile under the bath either broken or just pushed in leaving a gap. Outside of that, we were coming off a back to back 7 and a half hour flights and the minute i hit the pillow i was asleep, so that was a huge plus. The staff were very helpful and the check in proceedure was very smooth.

Check in was a breeze. Front desk officer was warm and friendly. If they could also provide bathrobes in the room, everything for the stay would be a great. The small kitchenette was brilliant though the carpentry a bit dated. Housekeeping didn't clean the microwave as there's a bowl left behind inside it. The stove didn't seems to work when we tried using it. Otherwise everything was good and thoughtful for a pleasant stay. Swimming pool has a nice view and the kids enjoyed the Living room where they can chillax and play boardgames while adults can sip coffee with light snacks. Cons about the pool though there isn't a shower room facilities where you can shower first before heading up to your room. Nonetheless I find that I still enjoy staying at this hotel and would love to stay here again.

We only stayed one night but everything was as good as we would expect from an Ascott hotel.

Travelling is made so much easier with a kitchenette and washing machine, which was our main reason for booking here. Excellent choice as both were more than adequate and included dishwasher, all utensils and crockery, storage, and fridge all discretely built in. Large bathroom though the shower setup in a little side area with spa tub was a little unnecessary, with a clumsy hot cold tap system. Bed configuration and direction is a little strange, facing the window. But spacious, and everything in great condition. Lounge space with smaller tv. Wonderful pool and gym area, and Residents Lounge on floor 19 was a comfortable extra space for a coffee and rest. Staff are excellent. Metres from Raffles Place subway making it easy to get from the airport l, and within 2-4 stops of many Singapore attractions such as Marina Bay, Chinatown, Little India and Middle East. Aimed more at business travellers, and a little more expensive, but definitely great for couples who want more space and amenities, who don’t want to be in a cramped hotel room. We really liked it.

Bed was extremely uncomfortable with an AC that sounded like water was running 24/7.

Great location. Old hotel. Needs modernization and updating. (Housekeeping was helpful. ).

Hotel was very close to the train station - 2 minute walk. Staff were exceptional, amenities excellent.

Staff are all lovely and very central location right next door to the MRT

Avery quiet property , and location was great

Great place.

We had an absolutely wonderful stay at Ascott Raffles! From the moment we arrived, the service was top-notch — warm, professional, and attentive in every way. The staff made us feel genuinely welcomed and cared for throughout our stay. A special highlight was the exceptional service from our housekeeper, Ryan. Every day, we returned to our room to find it not only spotless, but also thoughtfully personalized. Ryan surprised us with charming towel art creations that brought smiles to our faces, and one day even left us the sweetest handwritten note — a small gesture that meant so much and showed how much heart he puts into his work. It’s rare to find such personal touches, and Ryan’s kindness truly made our experience unforgettable. We wholeheartedly recommend Ascott Raffles and would return in a heartbeat — thanks to the impeccable service and people like Ryan who go above and beyond.

The only reason why not giving it a 5 star is the incredibly strong smell of air fresheners at the reception area, that would make us dizzy and trigger allergies and asthma. We literally had to hold our breathe every time we were entering or leaving the hotel. Thank goodness it wasn’t like that in our room. Other than that, the room was awesome, spacious, squeaky clean, and it was beautifully taken care of daily by Ryan, who did an AMAZING job with making our room extra comfy and welcoming with beautiful towel and flower arrangements 😀 The location is perfect to visit the best of Singapore walking, by metro, or biking.

The staff is very helpful. Clean place. Clise to everything I need to go to.

The place in clean and centrally located. What I don't like, they fo nit provide paper towels in the kitchen to wipe and clean. We had to go to thegrocery stire to purchase paper towels. They alsp only provide the soap for washer and diswasher for the the 2 uses. After that we have to purchase them at the grocery store

Quit poor for a 5 stars hotel but the location is perfect

Great stay. Thank you.