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Pestana São Tomé
Hotels
7.8
/10
Pleasant
63 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
We met one issue with our flight when staying there, the staff of hotel was just perfect
Verified traveler
10.0
/ 10
There were minor problems in the room we were assigned. Guest Relations Manager kindly switched us to a better room after the first night. Good breakfast, excellent service, quiet beach, lovely swimming pool, and good location within walking distance of a few local restaurants.
Ben
10.0
/ 10
Very nice hotel, as you'd expect for the price. Beautiful pool where you can watch the sunset over the ocean. Room service was a bit below the standard set by the rest of the hotel. Staff spoke good, not great, English.
In the Area
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Avenida Marginal 12 De Julho, São Tomé, Agua Grande, Sao Tome, São Tomé and Príncipe, 851
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Pestana São Tomé
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What's around Pestana São Tomé
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Avenida Marginal 12 De Julho, São Tomé, Agua Grande, Sao Tome, São Tomé and Príncipe, 851
Discover More About Pestana São Tomé
Location
Staying at Pestana São Tomé is a good choice when you are visiting São Tomé.
About Pestana São Tomé
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Pestana São Tomé exclusively for you.
Get precious and unforgettable moment during your stay at Pestana São Tomé.
All facilities in Pestana São Tomé
Others
Things to Do
- Beach umbrella
- Garden
- Beach towel
- Beach sun loungers
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Laundry service
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Business center
- Conference center
- Conference rooms
General
- Reception hall
- Parking
- Terrace
Food and Drinks
- Bar
- Poolside bar
Connectivity
- Free WiFi
Nearby Facilities
- Souvenir shop
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Pestana São Tomé
Important Note
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (December 31) Gala Dinner per adult: EUR 158
- New Year's Eve (December 31) Gala Dinner per child: EUR 79 (from 3 to 11 years old)
- Destination fee: EUR 2.1 per person, per night. This fee does not apply to children under 1 year of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Pestana São Tomé | 115 |
Number of floors in Pestana São Tomé | 3 |
Another facilities in Pestana São Tomé | Beach umbrella, Garden, Beach towel, Beach sun loungers, Pool sun loungers |
Frequently asked questions about Pestana São Tomé
What are available facilities at Pestana São Tomé?
There are top facilites at Pestana São Tomé such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pestana São Tomé?
The standard check-in time at Pestana São Tomé is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Pestana São Tomé
Other sources (63)
7.8
Pleasant
From 63 reviews
Cleanliness
8.2
Room Comfort
7.8
Location
10.0
Service and Facilites
7.6
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Traveller Reviews Pestana São Tomé
Number of reviews per page
20
40
Top reviews
Einas
Business
8.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
-
Ronald E Hawkins
Leisure
6.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The pictures do not match the rooms. While the staff was very nice, the facilities are in no way 5 star and the food was lousy.
Adam
Leisure Family
8.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Very helpful staff, good air conditioning in the room, which is very important in sao tome.
Frederick
8.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
Quiet and convenient. Staff friendly and helpful. Should repair the some of the equipment at the gym though.
Gideon
10.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
Good service
Verified traveler
Business
6.0
/10
Reviewed 278 week(s) ago
Hotels.com verified review
Good Wi-Fi and comfortable room. Needs improvement on customer service and restaurant.
Rick
Leisure Family
8.0
/10
Reviewed 283 week(s) ago
Expedia Group verified review
The buffet breakfast was wonderful with the best coffee!
Our room was spacious and comfortable and there was always hot water.
Verified traveler
Leisure with Children
4.0
/10
Reviewed 305 week(s) ago
Expedia Group verified review
It certenly doesn't look like a 5 star hotel... even for a 4 star is forced
Kuelliki
8.0
/10
Reviewed 339 week(s) ago
Hotels.com verified review
Very good breakfast and swimming pool. No wi fi in the room and everywhere very slow. Nice big room, very slow service in the swimming pool bar.
Verified traveler
8.0
/10
Reviewed 345 week(s) ago
Expedia Group verified review
Lovely hotel with nice staff. However standard things which are in 5 star hotels was not there
Teet
6.0
/10
Reviewed 348 week(s) ago
Hotels.com verified review
More 3* hotel than 5*
Staff quite unprofessional
PP
6.0
/10
Reviewed 361 week(s) ago
Expedia Group verified review
The hotel os getting old.
Merda renovation on the pool and sim loungers.
Bahtrooms are ir 3 ir 4 star hotel.
Haverá a good breakfast.
PEDRO
6.0
/10
Reviewed 364 week(s) ago
Hotels.com verified review
Very worn out hotel, specially in the rooms. It is not a 5 star hotel. Period! There are goods things - the staff is very welcoming and the breakfast is very good. But it needs an urgent and overall facelift.
Adequate only for a stopover with no luxuries intended or if you are a casino freak. It has the only one of the island. I did not go.
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Elias
8.0
/10
Reviewed 364 week(s) ago
Hotels.com verified review
I liked Pestana Sao Tomé. Very friendly staff and the location is very good. I appreciated being upgraded to a junior suite. The bedroom is adequate even though just a little small. Good Wi-Fi connection! I would go back to Pestana Sao Tomé.
Phil
8.0
/10
Reviewed 373 week(s) ago
Expedia Group verified review
Hotel is nice. Services and staff are a little slow and sometimes awkward. If you don´t speak Portuguese you might face some challenges.
Verified traveler
6.0
/10
Reviewed 376 week(s) ago
Expedia Group verified review
I changed hotels, coming from Omali Lodge, where the internet didn't work at all in my room and they could not solve the problem, so I went to check the Pestana out. I usually do not like Pestana hotels, but this one was better than I expected. The staff was absolutely lovely and helpful since the first minute in the check in, and throughout my stay. They went with me to the room available before finalizing the check in, to confirm the internet worked from the room. If the wifi didn't work, they also offered the cable internet, which I didn't need. The wifi worked 100% of the time, with decent speed. The view from my room was spectacular and I believe at least most rooms with even numbers in the 1st and 2nd floor have similarly nice view. The room is simple but well taken care off, with decent linen and decor. There is only water in the minibar, and there is no coffee/tea making facilities. The bathroom is also very simple, but the shower works very well with water heating up pretty fast. The area outside the restaurant and bar downstairs, next to the swimming pool, is really nice and relaxing.
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Dafina
6.0
/10
Reviewed 378 week(s) ago
Hotels.com verified review
I stayed here to make travel between Pestano Ecuador and Pestano São Tomé easier which it did. The shuttle bus transports guests and staff between the two locations to catch the boat to Pestano Ecuador.
When I first arrived to Pestano São Tomé staff was friendly, checkin was easy despite limited English speakers. However, when I went to my room I was on the ground floor and the terrace door would not lock. This was 10pm and I am a solo traveler... unacceptable. The staff sent maintenance and the door was fixed but this had me a bit on edge that night. The hotel feels a bit dated. Definitely not a 4* Overall but has a 4* Pool. Needs some updating to the decor.
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Verified traveler
10.0
/10
Reviewed 378 week(s) ago
Hotels.com verified review
A wonderful tourist attraction
Chris
8.0
/10
Reviewed 382 week(s) ago
Expedia Group verified review
If you're there for business or to see the "downtown" then this hotel is centrally located. Only five minute drive to many places in the downtown. It's on the beach and is scenic. Food is alright but dinner buffets are over priced. However, I did not get food poisoning, so that is a plus. Wifi is OK but mainly in the lounge and eating area. Less reliable in the rooms.
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Verified traveler
10.0
/10
Reviewed 383 week(s) ago
Expedia Group verified review
We met one issue with our flight when staying there, the staff of hotel was just perfect
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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