Birchwood Hotel and OR Tambo Conference Centre

Great place

We were very impressed with the property and especially the staff. We included breakfast with our stay that was superb and very well priced. The area is not great but been fenced off it didn't bother us at all. The security staff were very friendly and helpful.

Room furniture old. Bathroom unpleasant and cold. No heat and drafty window. One towel per person, no others.

Great resort and accommodation with great links to restaurants, shops and highway.

Quite peaceful place

The staff was courteous, the rooms were spacious, clean and modern with a good number of electrical points. The AC systems were very effective, but a little noisy. The hotel offers basic and premium internet packages with the basic being included in the cost of the stay but was more than sufficient for streaming and video calling.

Room ok. Well-serviced with small kitchen, fridge, kettle and microwave! Spa great! Door key didnt work well though and issues with the safe. Reception not very helpful for tips on things in the area. Called beforehand also for advice with little info also provided over the phone..room for improvement!.

Its close to the mall

The hotel room was wonderful but some of the staff were not too friendly

I stayed there for 3 nights and i loved every second of it. Everyone from guest services to housekeeping, transportation to meal setvices were very courteous and accomodating. I eill definitely be back there soon.

A large comfortable room, perfect for overnight stays. Take note of the shuttle times as they only run once an hour

Very friendly and professional staff

Nice facilities

I would highly recommend against staying at this hotel. I was double charged for the room upon check in and had to provide credit card details three times to process my refund. One of those times someone from reception came to the room to ask for my card information and wrote it down. I will be keeping an eye out for suspicious charges. We paid extra for late checkout and the cleaning staff tried entering our room four times as we slept. We finally had to prop our suitcase under the door handle. The rooms were dated and did not feel clean. Room service took almost an hour and our food was ice cold upon arrival. We finally broke down and ordered McDonalds from Uber Eats to the hotel which was a significant improvement… which is not saying much. There was screaming outside our room at 2:00 am and barely slept all night. Staff were not very friendly. Overall, we did not feel safe and would never stay there again

Its was amazingly beding was clean but the carpets are dirty but the everything else is clean maybe you should consider tiles or wooden floors with small carpets next to the beds not very healthy for an asmatic despite all in all it is excellent

Great place.

One major problem is airport shuttle runs once an hour comparing to at least twice an hour of other hotels

Really like the gardens walking about the property made you feel like you were not in the middle of the city next to the airport done very nicely. On July 10th, I forgot my cell with all my credit cards & identification on the dining room table. Didn’t realize it until I was almost ready to leave for my next flight. Couldn’t find it in my room so race back to the restaurant and sure enough it was turned in. By Lesedi, I was blown away as you hear all kinds of stories about theft in South Africa. I got the lady to call him so I could personally thank him. He is truly a good trustworthy staff member to have around. I even told the front desk the same. He should get employee of the month.

I recently had the pleasure of staying at the Birchwood Hotel in Boksburg for a week, and I must say, it was an outstanding experience from start to finish. From the moment I arrived, I was impressed by the warm and welcoming atmosphere. The check-in process was smooth and efficient, and the staff were incredibly friendly and helpful, making me feel right at home. The room was spacious, clean, and well-appointed with all the necessary amenities. The bed was comfortable, ensuring a good night's sleep every night. The housekeeping staff did an excellent job of keeping the room tidy and replenished with fresh towels and toiletries daily. One of the highlights of my stay was the breakfast. It was fantastic, with a wide variety of options to choose from. Whether you prefer a hearty English breakfast or something lighter like fruits and pastries, there was something for everyone. The food was fresh, delicious, and beautifully presented. The hotel's facilities were equally impressive. The dining options were excellent, with a range of delicious dishes to suit all tastes. The ambiance in the dining area was pleasant, making each meal a delightful experience. While my overall experience was highly positive, one small area for improvement would be the addition of bins outside for smokers. This would help keep the outdoor areas clean and tidy, enhancing the overall guest experience. In summary, the Birchwood Hotel offers great value for money. The combination of excellent service

Excellent customer service. Lovely restaurants. Great shuttle. Would definitely stay again!