Hotel Aqua Palace

The skywalk was beautiful

Room is too small compared to price. This hotel can not be 4 Star Hotel. I expect 4 Star hotel, but it is 2 star hotel.

Superb views with great access to the ocean, bridge views, drone show and lots of local eateries within walking distance. There's also a beloved local cat that greets you by the photo studio.

The front desk doesn’t have a bellman. They really aren’t helpful and don’t speak English well.

Did not like the carpeting and no access to spa and observatory floor I like the hotel being on the beach Dis not like when no air condition in the hotel

It was directly opposite the beach and bridge. Nearby a lot restaurants. The room walls need a make over. Nearby cherry blossom road. Easy to take a cab to move around.

The only great thing about the hotel is the view and the location. As a foreigner tourist, I don't recommend going there, the staff service was cold and rude. They don't speak any English. They charge 20 000 Korean won to use the gym per person as it was never said anywhere in the booking site. The lady was pressuring us to pay now. The hotel is not a 4 star hotel in any way. The reception hall feels like a cold shopping mall. The only nice thing about the room is the view, the bed was not comfortable and the room is pretty in bad shape. This hotel needs some renovations the elevator was rusty. I recommend paying a little more and going elsewhere!

Location was perfect

Room was spacious and well managed

It was beautiful

Ocean view was wonderful and room condition was good. But the bath room had a strong smell of drain.

Large room with a good view of Gwangalli Bridge. Across the street from the beach. Comfortable bed and blankets. A bit of a walk to subway. Did not try pool facilities as it was extra and you need a rashguard.

Location was amazing and the room was clean. I only have one complaint, which is the chronic sewage smell in the bathroom. I’m not sure whether is was just our bathroom but the smell was absolutely horrible.

The location is great for the drone show on saturday. The view of the beach is amazing. That is where the good ends. The beds was a box spring!! When we asked to change rooms to a real bed since we both have back issues they said all the beds were the same. We were looking in the open rooms and saw they were not the same. Then they said come back at noon (and waste our entire morning). So we came back at noon and they were still trying to give us a room with a box spring. Finally we took pictures of the two types of beds and they said upgrades will cost us. We get nervous bc they fought us so hard on changing but it was only $14 usd for 2 nights!!!! Ugh. Why fight with us and not offer the upgrade first? The pools are not included and each pool is a separate charge per person/ per day ($22 more… way more expensive than a room upgrade). There is no onsite laundry. They did hook us up with one free day at the pool after we bought a one use pass for our trouble but the pool was full of slimy algae. So frustrating!

The bed was painful to lay on. The room was dirty, the walls were dirty, the cushions had stains everywhere. It is very loud, you can hear each person in the hall and room on either side. The hallway smelled like rotten trash. The windows with the ocean view were covered in a dirty film from not being cleaned on the outside that made viewing difficult. We checked out and did not complete our stay. This room was not as represented in pictures or as described. It was false advertising. This was the most disappointing stay and I am not trusting of hotels.com representation.

It was right on the beach and convenient to everything. We enjoyed our stay. The staff was very accommodating. Thank you for a wonderful stay!

Property outside looked old but the rooms are clean and somewhat modern looking. I would prefer for them to hv a shower curtain as I don’t like the bathroom to be wet after each showers. After walking around Busan, I personally like the vibe in Haeunda better. Very chill and colourful.

Amazing view of ocean and bridge. Close to lots of great restaurants and cafes. At the step of beach. Can’t speak highly enough about this hotel.

Great views. Great location Hotel as described. Overall very happy with what I got.

Excellent hotel! Enjoyed it very much