Incheon Airport Transit Hotel - Terminal 1

In the airport, just perfect.

I liked everything. Friendly.

I would stay in the airport waiting area after staying at this transit hotel. The safe at check was difficult (to be polite). The first round of morning staff was also difficult and all about the "no". The second round of morning staff was fine. The hotel is very noisy for a transit hotel between the cleaning staff and the nosiy guests (with no signage reminding people that this is a transit hotel and people are there resting/sleeping). The most concerning was that the toilet seat was too small for the toilet and loose . The chair was shabby. I would opt to stay in the general seating of the international terminal over this hotel.

The room was clean and pretty basic. No refrigerator, no iron nor ironing board. The only issue i had was, they didnt tell me i had to insert the key into a slot on the wall after i opened the door. If you dont do this, you can turn on any lights. In my attempt to turn on lights i accidentally hit the emergency button on the bathroom wall Dont do that! There is a KFC at the bottom of the escalator.

5star overall

Easy to stay

Great employees and beautiful property!

Staffs are indifferent towards guests, not a very welcoming hotel, only other for convenience only

It was GREAT! I stayed there before, I will come back again! 😊. Very nice and comfortable! 😊

Great place, clean safe and relaxing for a long layover

Staff very friendly and professional. Room very clean and detailed nicely

a 12 hr layover at ICN and we just walked a few gates down and up an escalator to the hotel. we arrived early AM and had booked for the day before so we didn't have to wait for 3pm check in on the day we arrived. small clean room. figuring out the lights and then the shower not too difficult. Will definitely stay here again.

So convenient and clean

We stayed at the Incheon Terminal 1 transit hotel during a 12 hour layover. It was so convenient, comfortable and clean. Great place to be able to rest, relax and freshen up before our connecting flight.

My parents are over 80 years old and don’t speak Korean or English. They need help finding their way from gate 24 to the hotel. No one helped. I requested online and on phone with the hotel for a favor to pick them up at gate 24, but the hotel refused and my parents stayed around Incheon airport terminal 1 from 5am to 10:30am.

Reasonable Price, Interesting Television, Comfortable bed

I would recommend this hotel to those overnight travellers or those looking for a quiet place to rest.

Flashing strobe light over bed, prevent it sleeping. Clerk at front desk said it was part of the fire alarm system and could not be turned off. They moved me to another room a long distance from the front desk. Same situation clerk asked me to put covering over strobe on the ceiling, I could not cause I had no ladder. She returned with ladder and covered the strobe. However at this time I lost two hours of my sleep time for this foolishness, she stated I would get a full refund in the morning. The shift changed no refund. Additionally there were no toiletries. There’s no cup to drink water to brush my teeth And no toothbrush or toothpaste if I would’ve known this I would not have packed in my luggage being transferred in the morning to another plane very disappointed I would not recommend this hotel to anyone as they do not live up or back up with the front counter tells people plus I was not a relaxing night of sleep to prepare me for my next 24 hour journey home. I was very upset that the front counter person must’ve known of this problem and I had to unpack and repack twice to be moved. I could not sleep. I’m extremely disappointed plus she lied to me for these reasons. Pack a sleeping bag and sleep in the terminal you’ll get a better night sleep. Amazing cost me $220 US for this wonderful experience. I don’t blame the Koreans but whoever owns this hotel should not be rewarded for such poor customer service a pathetic ending to a wonderful three month vacation.

Had hard time finding the place. Asked people inside the airport they don’t know how to get there. I was told to go out and ask the information. I went out and information said I shouldn’t have went out. I end up finding another hotel outside the airport after two hours of trying to find the hotel.

Very easy to check-in/check-out. This hotel is run very efficiently. Its a simple, clean room for sleeping between flights. Nice and quiet conditions for travelers passing through!