CIELO Madrid Studios

Service Apartment
8.8
/10
Very Good
382 reviews

What Guests Say About Their Stay

Jennifer

10.0
/ 10
Really nice place, spacious & the luxury of having 2 bathrooms os a luxury, highly recommended

Jonathan

10.0
/ 10
Fantastic experience! Great guidance for self check-in. Clean and stylish rooms. Bedroom with very comfortable large bed.

Otmane

10.0
/ 10
It was a great stay even for few hours. We got there late and we had to leave early for our flight but everything was in order. Clean, easy access and the welcome kit. I’d definitely come stay there next time I’m in Madrid. Thank you
In the Area
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Calle de Matilde Hernández 40, Madrid, Community of Madrid, Spain, 28019

Main Facilities

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Restaurant
Parking
WiFi
Elevator
Staying at CIELO Madrid Studios is a good choice when you are visiting Madrid.
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What's around CIELO Madrid Studios

Calle de Matilde Hernández 40, Madrid, Community of Madrid, Spain, 28019
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Discover More About CIELO Madrid Studios

General


In Madrid (Carabanchel)

Location


Located in Madrid (Carabanchel), CIELO Madrid Studios is within a 10-minute drive of Royal Palace of Madrid and Plaza Mayor. This aparthotel is 3.4 mi (5.4 km) from Puerta del Sol and 3.7 mi (6 km) from Gran Via.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Palacio Vistalegre - 0.9 km / 0.6 mi
Madrid Río - 2 km / 1.3 mi
Segovia Bridge - 3.3 km / 2.1 mi
Plaza de España - Princesa - 3.4 km / 2.1 mi
Madrid Arena - 3.4 km / 2.1 mi
Sala La Riviera - 3.4 km / 2.1 mi
Puerta de Toledo - 3.5 km / 2.1 mi
Islazul - 3.5 km / 2.2 mi
Royal Basilica of San Francisco el Grande - 3.6 km / 2.2 mi
El Rastro - 3.6 km / 2.3 mi
Cava Baja - 3.7 km / 2.3 mi
Matadero Madrid - 3.8 km / 2.4 mi
Madrid Amusement Park - 3.9 km / 2.4 mi
Almudena Cathedral - 4 km / 2.5 mi
San Miguel Market - 4.2 km / 2.6 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 20.7 km / 12.9 mi

Facilities


Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This aparthotel also features a communal living room, tour/ticket assistance, and a banquet hall.

Business Facilities


Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Rooms


Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens. Complimentary wireless internet access keeps you connected, and 38-inch flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, and housekeeping is provided once per stay.

All facilities in CIELO Madrid Studios

Swimming Pool CIELO Madrid Studios
Swimming Pool
Functional Hall CIELO Madrid Studios
Functional Hall
Common Space CIELO Madrid Studios
Common Space
Lobby CIELO Madrid Studios
Lobby
Exterior CIELO Madrid Studios
Exterior

General

  • Banquet
  • Lockers
  • Parking
  • Rooftop terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • Express check-in
  • Express check-out

Business Facilities

  • Business facilities
  • Business facilities

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accommodation Policy & General Information in CIELO Madrid Studios

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a debit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property is professionally cleaned
, There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 11:00
Available rooms at CIELO Madrid Studios
20
Another facilities in CIELO Madrid Studios
Banquet, Lockers, Rooftop terrace, Smoke-free area, Safety deposit box

Frequently asked questions about CIELO Madrid Studios

What are available facilities at CIELO Madrid Studios?
There are top facilites at CIELO Madrid Studios such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at CIELO Madrid Studios?
The standard check-in time at CIELO Madrid Studios is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of CIELO Madrid Studios?
CIELO Madrid Studios has a 4.0-star rating.
How many rooms are available at CIELO Madrid Studios?
CIELO Madrid Studios has 20.
What do past guests say about CIELO Madrid Studios?
Traveloka users who have stayed at CIELO Madrid Studios have praised its Cleanliness, Room Comfort.

CIELO Madrid Studios reviews and ratings

8.8
Very Good
From 382 reviews
Cleanliness

9.2

Room Comfort

8.8

Sort by
Most Relevant
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Traveller Reviews CIELO Madrid Studios

Number of reviews per page
20
40
Top reviews
David
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The check in process is horrible. It's automated, there is no one there to help with anything and they charged me 100e extra just to print out a key so I could get into the room. This was my first and last time staying there.
Jennifer
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Really nice place, spacious & the luxury of having 2 bathrooms os a luxury, highly recommended
Jonathan
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Fantastic experience! Great guidance for self check-in. Clean and stylish rooms. Bedroom with very comfortable large bed.
Otmane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was a great stay even for few hours. We got there late and we had to leave early for our flight but everything was in order. Clean, easy access and the welcome kit. I’d definitely come stay there next time I’m in Madrid. Thank you
David
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Good hotel for our family stay. 10 min walk to metro and then 30 mins on metro to zoo and city centre. Hotel is clean and modern and digital check in works well. Room was spacious enough with modern shower, TV and kitchen area. Only negative was we were not told about pre booking parking so arrived to no spaces and had to park in more expensive parking a few streets over. General area is a ok and supermarket is 5 mins walk
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Marezel
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

I like Cielo Madrid because it’s clean, spacious room , beautiful rooftop .easy communication with staff even they don’t have a front desk in person. It is 1 block from Metro station. Though it’s not in the center of Madrid but it is very accessible with train and bus. If I come back to Madrid I definitely stay here.
Obed
icon-Business Family
Business Family
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Esta fue nuestra peor pesadilla no lo recomiendo
elio
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excelente really clean en beautiful place
Cruskaya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent property, clean, well design and spacious rooms
Rodney
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Cielo Madrid studios is a 3 star choice. The reception hours are limited so if you get there after hours, the staff will give you a code for the door. It is then up to you to electronically check in and be given your room card. We were initially confused about the process but then found the language tab to get the English version. We stayed 3 days and did not get room service. Would have been nice to get a change of towel. Not sure if this was a point we missed with having to put a sign on the door to do so but couldn’t find anything in the room. The rooms are clean and modern. Bathroom small but functional albeit the fan that continually turned on when you moved. This is not an upmarket area of Madrid. It is marketed as the SOHO of Madrid. We found some gorgeous places to eat about 5 mins away which weren’t the Hungry Jacks or commercial choices. Really good food with attentive staff.
Read More
Gabriel
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great studio
Myriam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Super studio, très bien équipé, propre et confortable. Le seul hic pour notre part nous étions là studio #11 près de l’escalier et l’ascenseur et c’était un peu bruyant.
Ahmad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The room was clean and nice but there was no daily cleaning and we had to go get clean towels from a locker.
Louis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very clean apartment. Quiet part of town.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Property was clean, looked well maintained, provided the basics in the room however it lacked information and support you would need to know when travelling. It is all self serve and they had no checkin or help desk. Our room was meant to be assigned 24hrs prior but ours was assigned a couple hours before we were arriving, if you didnt have wifi, you wouldnt be able to access instructions to get into your room. We had no information on how to get towel and supplies replaced in the room while there. No info on where to go if you need help/if you need your card replaced etc. Self service is great and you randomly run into one of the staff in the mornings but if u dont run into them, you dont know where to get stuff.
Read More
Courtney
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Clean and comfortable
William
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The property is very nice. Loaded with business travelers. Did not care for the Security Deposit required, however that keep the clients on the up and up. Mostly fully automated lighting in the whole building. Beautiful rooftop common area for spending quality time. Overall, A Very Nice Hotel.
Phuc
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Overall, i enjoyed my stay in Madrid. The hotel/studio was at a good location for me to get around the city and to my next destination.
Danay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The hotel was clean and conveniently located near a metro station, with comfortable rooms that made for a pleasant stay. While there was no daily service, it wasn’t an issue for me. However, parking was challenging, as I had to park far from the hotel. On checkout day, my room keys were deactivated at 11 am, which delayed retrieving my bags. Despite these minor inconveniences, it was a good value for the price paid.
Read More
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

The shower had no doors installed so the entire bathroom floor got wet. There is a motion detector spotlight that you can’t turn off and is extremely sensitive. Every time you move in bed the light turns on. The room is nice, but it seems like it’s brand new and finishing touches are not complete. They should have waiting until it was finished to rent it out.
Read More
Number of reviews per page
20
40

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Lobby 4 CIELO Madrid Studios

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 382 reviews
Cleanliness

9.2

Room Comfort

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews CIELO Madrid Studios

Number of reviews per page
20
40
Top reviews
David
icon-
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The check in process is horrible. It's automated, there is no one there to help with anything and they charged me 100e extra just to print out a key so I could get into the room. This was my first and last time staying there.
Jennifer
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Really nice place, spacious & the luxury of having 2 bathrooms os a luxury, highly recommended
Jonathan
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Fantastic experience! Great guidance for self check-in. Clean and stylish rooms. Bedroom with very comfortable large bed.
Otmane
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was a great stay even for few hours. We got there late and we had to leave early for our flight but everything was in order. Clean, easy access and the welcome kit. I’d definitely come stay there next time I’m in Madrid. Thank you
David
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Good hotel for our family stay. 10 min walk to metro and then 30 mins on metro to zoo and city centre. Hotel is clean and modern and digital check in works well. Room was spacious enough with modern shower, TV and kitchen area. Only negative was we were not told about pre booking parking so arrived to no spaces and had to park in more expensive parking a few streets over. General area is a ok and supermarket is 5 mins walk
Read More
Marezel
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

I like Cielo Madrid because it’s clean, spacious room , beautiful rooftop .easy communication with staff even they don’t have a front desk in person. It is 1 block from Metro station. Though it’s not in the center of Madrid but it is very accessible with train and bus. If I come back to Madrid I definitely stay here.
Obed
icon-Business Family
Business Family
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Esta fue nuestra peor pesadilla no lo recomiendo
elio
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excelente really clean en beautiful place
Cruskaya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent property, clean, well design and spacious rooms
Rodney
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Cielo Madrid studios is a 3 star choice. The reception hours are limited so if you get there after hours, the staff will give you a code for the door. It is then up to you to electronically check in and be given your room card. We were initially confused about the process but then found the language tab to get the English version. We stayed 3 days and did not get room service. Would have been nice to get a change of towel. Not sure if this was a point we missed with having to put a sign on the door to do so but couldn’t find anything in the room. The rooms are clean and modern. Bathroom small but functional albeit the fan that continually turned on when you moved. This is not an upmarket area of Madrid. It is marketed as the SOHO of Madrid. We found some gorgeous places to eat about 5 mins away which weren’t the Hungry Jacks or commercial choices. Really good food with attentive staff.
Read More
Gabriel
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Great studio
Myriam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Super studio, très bien équipé, propre et confortable. Le seul hic pour notre part nous étions là studio #11 près de l’escalier et l’ascenseur et c’était un peu bruyant.
Ahmad
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The room was clean and nice but there was no daily cleaning and we had to go get clean towels from a locker.
Louis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very clean apartment. Quiet part of town.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Property was clean, looked well maintained, provided the basics in the room however it lacked information and support you would need to know when travelling. It is all self serve and they had no checkin or help desk. Our room was meant to be assigned 24hrs prior but ours was assigned a couple hours before we were arriving, if you didnt have wifi, you wouldnt be able to access instructions to get into your room. We had no information on how to get towel and supplies replaced in the room while there. No info on where to go if you need help/if you need your card replaced etc. Self service is great and you randomly run into one of the staff in the mornings but if u dont run into them, you dont know where to get stuff.
Read More
Courtney
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Clean and comfortable
William
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The property is very nice. Loaded with business travelers. Did not care for the Security Deposit required, however that keep the clients on the up and up. Mostly fully automated lighting in the whole building. Beautiful rooftop common area for spending quality time. Overall, A Very Nice Hotel.
Phuc
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Overall, i enjoyed my stay in Madrid. The hotel/studio was at a good location for me to get around the city and to my next destination.
Danay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The hotel was clean and conveniently located near a metro station, with comfortable rooms that made for a pleasant stay. While there was no daily service, it wasn’t an issue for me. However, parking was challenging, as I had to park far from the hotel. On checkout day, my room keys were deactivated at 11 am, which delayed retrieving my bags. Despite these minor inconveniences, it was a good value for the price paid.
Read More
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

The shower had no doors installed so the entire bathroom floor got wet. There is a motion detector spotlight that you can’t turn off and is extremely sensitive. Every time you move in bed the light turns on. The room is nice, but it seems like it’s brand new and finishing touches are not complete. They should have waiting until it was finished to rent it out.
Read More
Number of reviews per page
20
40