Cleopatra Palace Hotel

Resorts
8.8
/10
Very Good
995 reviews

What Guests Say About Their Stay

Donald
10.0
/ 10
Polite, friendly, helpful staff, clean hotel, good facilities, close to shopping, restaurants and the beach. Ideal.
nigel
10.0
/ 10
Staff were amazingly polite and helpful. Coffee at breakfast dreadful- buy a good cup for 2.50 at the pool bar at 1030 instead . Otherwise breakfast ok. Rooms are a bit dated but good size and perfectly ok. Would go back .
Gayle
10.0
/ 10
The property is exceptionally clean and the sea view was amazing. The staff were amazing and helped with everything. The breakfast is top notch and set you up with plenty of choice.
In the Area
See Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Cleopatra Palace Hotel is a good choice when you are visiting Arona. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cleopatra Palace Hotel

Avenida de las Américas s.n, Playa de las Américas, Arona, Santa Cruz de Tenerife, Canary Islands, Spain, 38660
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Discover More About Cleopatra Palace Hotel

Location


Staying at Cleopatra Palace Hotel is a good choice when you are visiting Arona.

About Cleopatra Palace Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Cleopatra Palace Hotel exclusively for you.

Cleopatra Palace Hotel is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Cleopatra Palace Hotel.

All facilities in Cleopatra Palace Hotel

Others Cleopatra Palace Hotel
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Spa
  • Pool sun loungers

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Banquet
  • Reception hall
  • Terrace

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar

Business Facilities

  • Conference center
  • Business center

Sports and Recreations

  • Billiard
  • Tennis court

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Cleopatra Palace Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Cleopatra Palace Hotel
431
Number of floors in Cleopatra Palace Hotel
4
Another facilities in Cleopatra Palace Hotel
Laundry service, Tours, Multilingual staff, Express check-in, Luggage storage

Frequently asked questions about Cleopatra Palace Hotel

What are available facilities at Cleopatra Palace Hotel?
There are top facilites at Cleopatra Palace Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cleopatra Palace Hotel?
The standard check-in time at Cleopatra Palace Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Cleopatra Palace Hotel?
Cleopatra Palace Hotel has a 4.0-star rating.
How many floors does Cleopatra Palace Hotel have?
Cleopatra Palace Hotel has 4.
How many rooms are available at Cleopatra Palace Hotel?
Cleopatra Palace Hotel has 431.
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Cleopatra Palace Hotel reviews and ratings

8.8
Very Good
From 995 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

9.8

Service and Facilites

9.2

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Most Relevant
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Traveller Reviews Cleopatra Palace Hotel

Number of reviews per page
20
40
Top reviews
Donald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Polite, friendly, helpful staff, clean hotel, good facilities, close to shopping, restaurants and the beach. Ideal.
nigel
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were amazingly polite and helpful. Coffee at breakfast dreadful- buy a good cup for 2.50 at the pool bar at 1030 instead . Otherwise breakfast ok. Rooms are a bit dated but good size and perfectly ok. Would go back .
Azzouz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A
Gayle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property is exceptionally clean and the sea view was amazing. The staff were amazing and helped with everything. The breakfast is top notch and set you up with plenty of choice.
Lucy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We enjoyed our stay there, esp coz it was my fiancee's birthday weekend. It was so lovely meeting Janine at the reception. She gave as a warm welcome oh and her aura!!simply the best. Thankyou Cleopatra, we'll be back☺️
Robert
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We enjoyed our one night stay- room comfortable but dated. Limited staff around the pool area for services. Location PERFECT!!
Kamani
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything what I expected was there including live music and singing...
Gino
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location. Next to the beach, restaurants and shops
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excelente
William
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Was good only downside was the pillows on the bed
Christine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This place is awesome! The staff were attentive and nice. The room was comfortable and very clean. Rooms were cleaned every day if you wanted. Breakfast was very plentiful with a ton of variety. Close to everything you would need and next to the beach. Plenty of sun loungers and the pool and grounds always clean. Not one complaint with our stay and will definitely recommend. Best vacation we have ever had! Christine G - USA
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Tejas
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Had an amazing experience and stay at the hotel.
Marie
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The hotel is well positioned for the beach, shops, bars and restaurants. Our room was a little close to the nearby karaoke bar. Breakfast provided a good choice and we loved listening to the pianist in the morning. The hotel is a little crowded, particularly around the pool where people are allowed to reserve beds all day (but aren't using them) requiring guests to move people's towels in order to find a place to sunbathe. The rooms are basic and lacking any luxury but the beds are comfortable and everything was in working order.
Read More
Ashleigh
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great hotel and amazing staff. Breakfast was good and the pool area was very chilled out. Only negatives are the sea view rooms are very noisy from noise on the street outside and people on the beach in the dark. The indoor pool is at a charge .
Katerina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Family bday stay amazing friendly stuff
Alan
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nice hotel with spacious room. Room had everything you need including a fridge which was great. Breakfast was excellent and ran from 7 until 10.30. Pool area was well maintained and plenty of sun beds. Only negative for the hotel was the fact that there was no shop .. there was a shop in the sister hotel med palace but no acess until after 6 pm. Also the entertainment was only in the sister hotel..
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Chrystal
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great view and easy access to the beach. Make sure you have an international adapters for your computer and cell phones. We ended up having to buy 2. The breakfast was tasteless, fruit tasted like it came out of a can and coffee was awful. Food from room service was very good.
Grant McEwan Gilston
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The Cleopatra Palace is just a really nice hotel! Very well located on a stretch of golden sandy beach. Many rooms at the front of the hotel have a sea view balcony offering that refreshing sea breeze when you are sitting out enjoying the relaxing sound of the waves rolling in! Staff very friendly and helpful…
Dan
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel, area is nice, the Piano at breakfast is annoying, but otherwise great
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We loved this hotel, we upgraded to pool room over looking Mediterranean hotel. I did water aerobics in our pool to theirs aqua areobics each day! We also had sea view. The maids came every day, work very hard, staff at breakfast are kind, friendly and also work hard. The reception team are warm, helpful, there was nothing not be pleased to help with. The concierge, charming- you are treated lovingly by all staff so hats off to you all! The building is 30 years old, still is outstandingly beautiful in architecture, romantic in nature but just needs a little tlc as all 30 year old buildings do. I hear it is due to a renovation soon, I cant wait to come back and see! It’s right on beach and smack bang in golden mile, ideal location being surrounded by bars and restaurants. The pool little cold and small but we went over to the Mediterranean- although it’s 27€ per room unless you wait till after 6 for cards to work. We enjoyed the ‘History’ show that’s underneath hotel in huge auditorium. You can get discount if stay at cleopatra. Breakfast was great selection but after 10 days was too repetitive, but the beautiful pianist, whose talent is incredible, is worth to attend just to hear her play 💛 The beds are big roomy and comfy, high ceilings, dark and quiet rooms, the terrace was a dream with pool, comfy sun loungers, parasol, outside shower, we hardly left it. Bathroom lovely with nice toiletries, hot water a good pressure on shower. I recommend here and can’t wait to return!.
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Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Cleopatra Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 995 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Cleopatra Palace Hotel

Number of reviews per page
20
40
Top reviews
Donald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Polite, friendly, helpful staff, clean hotel, good facilities, close to shopping, restaurants and the beach. Ideal.
nigel
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff were amazingly polite and helpful. Coffee at breakfast dreadful- buy a good cup for 2.50 at the pool bar at 1030 instead . Otherwise breakfast ok. Rooms are a bit dated but good size and perfectly ok. Would go back .
Azzouz
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A
Gayle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property is exceptionally clean and the sea view was amazing. The staff were amazing and helped with everything. The breakfast is top notch and set you up with plenty of choice.
Lucy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We enjoyed our stay there, esp coz it was my fiancee's birthday weekend. It was so lovely meeting Janine at the reception. She gave as a warm welcome oh and her aura!!simply the best. Thankyou Cleopatra, we'll be back☺️
Robert
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

We enjoyed our one night stay- room comfortable but dated. Limited staff around the pool area for services. Location PERFECT!!
Kamani
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything what I expected was there including live music and singing...
Gino
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great location. Next to the beach, restaurants and shops
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excelente
William
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Was good only downside was the pillows on the bed
Christine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This place is awesome! The staff were attentive and nice. The room was comfortable and very clean. Rooms were cleaned every day if you wanted. Breakfast was very plentiful with a ton of variety. Close to everything you would need and next to the beach. Plenty of sun loungers and the pool and grounds always clean. Not one complaint with our stay and will definitely recommend. Best vacation we have ever had! Christine G - USA
Read More
Tejas
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Had an amazing experience and stay at the hotel.
Marie
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The hotel is well positioned for the beach, shops, bars and restaurants. Our room was a little close to the nearby karaoke bar. Breakfast provided a good choice and we loved listening to the pianist in the morning. The hotel is a little crowded, particularly around the pool where people are allowed to reserve beds all day (but aren't using them) requiring guests to move people's towels in order to find a place to sunbathe. The rooms are basic and lacking any luxury but the beds are comfortable and everything was in working order.
Read More
Ashleigh
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great hotel and amazing staff. Breakfast was good and the pool area was very chilled out. Only negatives are the sea view rooms are very noisy from noise on the street outside and people on the beach in the dark. The indoor pool is at a charge .
Katerina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Family bday stay amazing friendly stuff
Alan
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Nice hotel with spacious room. Room had everything you need including a fridge which was great. Breakfast was excellent and ran from 7 until 10.30. Pool area was well maintained and plenty of sun beds. Only negative for the hotel was the fact that there was no shop .. there was a shop in the sister hotel med palace but no acess until after 6 pm. Also the entertainment was only in the sister hotel..
Read More
Chrystal
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great view and easy access to the beach. Make sure you have an international adapters for your computer and cell phones. We ended up having to buy 2. The breakfast was tasteless, fruit tasted like it came out of a can and coffee was awful. Food from room service was very good.
Grant McEwan Gilston
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The Cleopatra Palace is just a really nice hotel! Very well located on a stretch of golden sandy beach. Many rooms at the front of the hotel have a sea view balcony offering that refreshing sea breeze when you are sitting out enjoying the relaxing sound of the waves rolling in! Staff very friendly and helpful…
Dan
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great hotel, area is nice, the Piano at breakfast is annoying, but otherwise great
Sarah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We loved this hotel, we upgraded to pool room over looking Mediterranean hotel. I did water aerobics in our pool to theirs aqua areobics each day! We also had sea view. The maids came every day, work very hard, staff at breakfast are kind, friendly and also work hard. The reception team are warm, helpful, there was nothing not be pleased to help with. The concierge, charming- you are treated lovingly by all staff so hats off to you all! The building is 30 years old, still is outstandingly beautiful in architecture, romantic in nature but just needs a little tlc as all 30 year old buildings do. I hear it is due to a renovation soon, I cant wait to come back and see! It’s right on beach and smack bang in golden mile, ideal location being surrounded by bars and restaurants. The pool little cold and small but we went over to the Mediterranean- although it’s 27€ per room unless you wait till after 6 for cards to work. We enjoyed the ‘History’ show that’s underneath hotel in huge auditorium. You can get discount if stay at cleopatra. Breakfast was great selection but after 10 days was too repetitive, but the beautiful pianist, whose talent is incredible, is worth to attend just to hear her play 💛 The beds are big roomy and comfy, high ceilings, dark and quiet rooms, the terrace was a dream with pool, comfy sun loungers, parasol, outside shower, we hardly left it. Bathroom lovely with nice toiletries, hot water a good pressure on shower. I recommend here and can’t wait to return!.
Read More
Number of reviews per page
20
40