Crisol Regio

We left disappointed — this hotel does not live up to its four-star rating or the price. On arrival notably, the receptionist was unfriendly and unhelpful, making us feel unwelcome. After a long drive in 40°C heat, the ‘welcome water jar’ was empty so we asked for water which was met with an unkind and abrupt “No, we don’t have”. Later, despite a sign in the room inviting guests to request amenities (toothbrushes, eye masks, toiletries, etc.) my request for an eye mask was met with another abrupt “No,” without explanation. The hotel feels dated overall: flickering bedroom lights, broken gym equipment, no water dispensers anywhere, and no in-room coffee/tea. Breakfast was basic, with too much emphasis on sugary options and lacking healthy options. Upsides included a pleasant morning receptionist, friendly cleaning staff, lovely pool and garden well kept, and two EV charging points. Sadly however, the negatives outweighed the positives.

This is a very big hotel with lots of facilities but it is tired and dated. The bed was comfortable but there was only the one choice of pillows which weren’t comfortable. The walls were very thin and it was noisy due to loud guests and a nearby concert at night. The bathroom was small but clean. It was great to have the swimming pool outside but the area needs upgrading. Staff members made you feel very welcome at check in and were very friendly. The restaurant’ was just part of the cafeteria. We had drinks in the evening but it felt like a cafe. The evening meal was poor value with little choice for non meat eaters. Overall it was poor value and I wouldn’t stay again!

Very helpful and happy staff. Rooms, while dated, are very clean. Breakfast is okay. Bus stop outside to Salamanca centre is really handy.

Very efficient friendly staff

On our holiday to Europe from Canada Was lovely place to relax Hop coming back again Shahla and Jabbar from Edmonton Canada May 2024

Nice hotel with friendly staff. TWO PROBLEMS: 1) The hotel had the A/C off till summer. We had hot days when the room temperature was at 34 degrees with no A/C. We’re told to open the windows, so we slept with tons of mosquitoes. 2) It is far from Salamanca’s tourist attractions.

Great customer service. Love this hotel.

3 day stay on the way back up from Morocco to see Salamanca. Great bus stop onsite straight into the city.

It was an excellent experience. Comfortable bed, great swimming pool. Large Comfortable room.

Hotel is 50 years overdue renewal. Service is good and restaurant is excellent.

Hotel Regio is always welcoming, all of the staff have the same attitude, the guest is there to be looked after. The facilities are good and over the years that I have stayed improvements are always being made.

As good as ever, clean everywhere, staff friendly and helpful.

One night only but we have been visiting this hotel for 10 years and always look forward to our visit. It is ideally placed for a bus trip into Salamanca. Staff are excellent and friendly.

Lovely hotel with welcoming staff. Large comfortable bedrooms and beds. Great food served in restaurant. Regular bus service from hotel into Salamanca centre. We have stayed here several times and always enjoyed our stay.

It had a lot of character but lacked some modern touches.

Suitable hotel comfortable and clean resturant rather expensive and small poptions.

We use this hotel for convenience due to its location and friendliness. The area is quiet but ideal for visiting the beautiful city of Salamanca. The bus stops at the hotel every hour and returns you.

Convenient place to stay. Good value for money

The hotel is conveniently located outside Salamanca. It has two pools one of which is 50 metres. The poo,s are very clean. There is a lot of space around the pools to relax. The hotel has private parking, most of which is in the shade. The rooms are very spacious and the beds are large and very comfortable. There is a bus stop right at the back of the hotel. It brings you straight to Salamanca.

Everything was great. Easy fast stay, easy parking and restaurant right beside the hotel. Nice experience for one night.