Dorma Málaga Museos

On arrival, airport conditioning and elevator were not working. As a 64 year old with arthritic ankles, I had to drag my heavy suitcase up 3 floors to my room. Air con was broken all night (as was elevator) so I sweated all night and got little sleep. Went out in morning (walking down and up stairs still to/from breakfast - great breakfast btw). Returned in the evening to be told it was fixed. But not in my room! Rude staff member insisted it was my fault for 'playing' with controls. It was eventually fixed but both AC and elevator were not working for short periods throughout my 7 day stay. In my room, one rail over the safe to hang clothes but NO cupboard space, so had to live out of a suitcase. Gap at bottom of bed so small it was necessary to climb over the bed to get to a mirror on the other side. Breakfast good. Most staff friendly except the guy I mentioned earlier. Clean and modern. Coffee in lobby from a machine but not in room. Fridge but full of stuff they want to sell you at high prices. Pool and solarium are great, despite what I have read in other reviews. Noise was not an issue for me, again despite other reviews, although I was at the back of the hotel - I can imagine that front of hotel is pretty noisy. Last moan - and I am disgusted by this: the first night, when I had to bake in the heat and couldn't use the elevator, I had a bottle of water from the fridge. They refused to let me have this for free as some sort of apology and charged me for it at the end!

Great staff, central!

Welcoming staff, clean room and central location made my stay a lot more enjoyable. Thank you

The hotel was unresponsive to advance email about trip delay. Initial room was very hot and very noisy. Moved us to an inferior smaller room with smaller bed. We had booked a superior room with a large bed. Hotel manager (male) was rude. No offer to compensate us for the room difference. Other staff were friendly. We will not stay here again.

Everything is fine on my 4 days staying

The staff was friendly and extremely helpful. Housekeeping kept the room spotless. The room was a little small but had everything I needed. The hotel is very conveniently located in the old section. I had a wonderful time.

Excellent location, clean, modern rooms, lovely roof terrace & helpful staff.

Excellent location and very friendly.

The man on night shift was so lovely very helpful. The females on reception not to helpful. Room immaculately clean and left great by housekeeper. Room was so noisy, very disturbed sleep. Asked for a wake up call and reception were happy to provide this for my early flight. Location amazing, 15 min walk to beach, shops and restaurants within 100m.

Very nice hotel in Malaga’s city center. Good breakfast and friendly staff. Swimming pool and rooftop terrace.

Good central hotel close to Cathedral. Small pool and sun terrace on the roof

They offered champagne that was nice. Location was great. Dusty due to renovation at the pool. Not much amenities in the room. Staff were very nice and helpful. Location was great close to major attractions.

Clean comfortable hotel close to the main centre of Malaga.

This was a perfectly situated hotel in the historic part of Malaga , walking distance to everywhere within 5 minutes. The beach was a further 10 minutes away on foot. Plenty of shops , bars and restaurants. We had two disappointments , pool was being refurbished and no access to solarium on rooftop which we had planned to use. photograph on booking shows a rooftop pool? Breakfast was plentiful and a good choice for all. It was immaculate snd clean everywhere. Rooms were quite small and very noisy but you expect that really. We enjoyed our stay.

Fantastic location as situated in the old town of Malaga so it was very easy to locate nice tapas restaurants and wine bars. Staff were very pleasant and helpful and were able to provide us with things like a kettle for our room. The buffet breakfast was varied with lots of options from fresh fruits, cereals, meats, cheese, toast and hot bacon and sausages. It was a very relaxed environment and even though we were only there one night we enjoyed out stay.

Very good hotel overall, I especially appreciated the 24 front desk as I arrived very late the first night.

great location, lovely hotel, great staff, hotel spotless, loved our 3 day stay. looking forward to going back. Thank you

Great location. Great accommodations. Paco, the receptionist who checked us in, went out of his way to provide us coffee with milk and created an excellent walking tour for us.

Clean, friendly, good location

Everything well vwry good, great location, nice staff, clean the rooms. The pool was very dirty. We payed more to have a pool but coudn't go in because looked very dirty. But overall the hotel was very good.