Grupotel Alcudia Suite

Service Apartment
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8.8
/10
Very Good
79 reviews

What Guests Say About Their Stay

LUCIAN

10.0
/ 10
Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.

Michael

10.0
/ 10
This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend

Gary

10.0
/ 10
Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
In the Area
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C/ Else Hetzel s/n, Playa de Muro, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Grupotel Alcudia Suite is a good choice when you are visiting Mallorca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grupotel Alcudia Suite

C/ Else Hetzel s/n, Playa de Muro, Mallorca, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458
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Lobby Grupotel Alcudia Suite
Lobby 2 Grupotel Alcudia Suite

Discover More About Grupotel Alcudia Suite

General


Near Playa de Muro

Location


With a stay at Grupotel Alcudia Suite in Muro, you'll be within a 10-minute drive of Playa de Muro and Alcúdia Beach. This beach aparthotel is 3.1 mi (4.9 km) from Alcúdia Port and 8 mi (12.9 km) from Playa del Port de Pollença.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Playa de Muro - 0.3 km / 0.2 mi
Platja dels Francesos - 0.9 km / 0.6 mi
Lake Esperanza - 1.3 km / 0.8 mi
Alcúdia Beach - 2.3 km / 1.4 mi
Albufera Natural Park - 2.4 km / 1.5 mi
Cova de Sant Martí - 2.4 km / 1.5 mi
Es Comú - 3.4 km / 2.1 mi
Hidropark - 3.8 km / 2.4 mi
Alcúdia Port - 4.5 km / 2.8 mi
Roman Remains of Pollentia - 5 km / 3.1 mi
Museu de Sant Jaume - 5.3 km / 3.3 mi
Pollentia Monographic Museum - 5.3 km / 3.3 mi
San Jaume Church - 5.3 km / 3.3 mi
Ca’n Domènech - 5.4 km / 3.3 mi
Playa de Can Picafort - 5.5 km / 3.4 mi

The nearest major airport is Palma de Mallorca Airport (PMI) - 64 km / 39.7 mi

Facilities


Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This aparthotel also features complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Dining


You can enjoy a meal at the restaurant serving the guests of Grupotel Alcudia Suite, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 122 guestrooms featuring refrigerators and microwaves. Rooms have private balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

All facilities in Grupotel Alcudia Suite

Bar, Cafe and Lounge Grupotel Alcudia Suite
Bar, Cafe and Lounge
Swimming Pool Grupotel Alcudia Suite
Swimming Pool
Common Space Grupotel Alcudia Suite
Common Space
Lobby Grupotel Alcudia Suite
Lobby
Others Grupotel Alcudia Suite
Others

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Garden
  • Pool sun loungers

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Terrace

Family-friendly Facilities

  • Children pool

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Public Facilities

  • Elevator

Nearby Facilities

  • Laundry

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Grupotel Alcudia Suite

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has indicated there is a carbon monoxide detector on the property
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
, To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grupotel Alcudia Suite
122
Number of floors in Grupotel Alcudia Suite
4
Another facilities in Grupotel Alcudia Suite
Poolside bar, Breakfast, Snack bar, Outdoor pool, Garden

Frequently asked questions about Grupotel Alcudia Suite

What are available facilities at Grupotel Alcudia Suite?
There are top facilites at Grupotel Alcudia Suite such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grupotel Alcudia Suite?
The standard check-in time at Grupotel Alcudia Suite is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grupotel Alcudia Suite provide breakfast?
Yes, Grupotel Alcudia Suite provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grupotel Alcudia Suite?
Grupotel Alcudia Suite has a 4.0-star rating.
How many floors does Grupotel Alcudia Suite have?
Grupotel Alcudia Suite has 4.
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Grupotel Alcudia Suite reviews and ratings

8.8
Very Good
From 79 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
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Traveller Reviews Grupotel Alcudia Suite

Number of reviews per page
20
40
Top reviews
emmanuelle
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room Smiling staff Buffet for dinner ok
Karen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Nice hotel although a little dated. Could be abit cleaner
LUCIAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend
Read More
Gary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
Songmi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

Staff was nice, the room was big enough and clean, breakfast had various options. There is beach across the street, but it is not close to the port nor centro.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 263 week(s) ago

Expedia Group verified review

friendly staff Very Clean
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

The staff was very courteous. The hotel location was great. The rooms were smaller than expected and noise could easily be heard from other rooms.
Verified traveler
10.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

One of the best hotels in the region. Great food, amazing staff, perfect location to the beach.. 2-minute walk to the beach and easy access to supermarkets and shops. The half board option is fantastic. great selection of food choices, a perfect hotel for both couples and families with young kids.
Joseph
icon-Family
Family
8.0
/10
Reviewed 429 week(s) ago

Hotels.com verified review

The staff were really friendly and accommodating and the room was nice. It’s very close to the beach. My impression is that as it gets close to the busy season it’s resources may be stretched as the kids pool and pool itself is arguably not big enough if the hotel is full but we had a lovely time and were very well looked after
Verified traveler
8.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

fantastic time had at this hotel, staff and room great, complex great. Walls of rooms thin could hear tables and beds being moved throughout morning probably cleaning staff which often meant getting up earlier than planned. Despite this critic i would highly recommend the hotel and its closeness to beach and amenities at an affordable price.
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Verified traveler
8.0
/10
Reviewed 464 week(s) ago

Expedia Group verified review

Good location (on the road opposite the beach). Friendly staff. Good food. Clean rooms.
Mack
6.0
/10
Reviewed 474 week(s) ago

Expedia Group verified review

I must say this is nothing more then a 3 star hotel with a swimming pool. The big pro's are the facts that the hygiene was at top level everywhere. The problem is that they only offer pool towels on Tuesday and Friday which on hot summer holiday can get a bit sticky. The pool bar was good, the food there was however not great. I have ordered pizza for my kids and we got served one of them "frozen pizza basis" that you buy in the supermarket. The food at breakfast lunch and dinner was very good, the waiters were quite friendly apart from an old bald waiter who was coming across quite rude at times. We had a good time with the kids, the kids clubs were German only, despite the fact that there was more English speaking than German speaking people. I suppose probably because the clubs are run by Thui (Thompson German sister) but would expect them to be more accommodating towards the English speaking children. So, I would say very nice 3 star hotel, we had the biggest apartment and I must say was immaculately cleaned. We were family of 5 but due to pure management the cleaners were told that there were 3 guests despite the fact that there were 5 beds in the room so the cleaners were leaving 3 bath towels each day. Their management view is try and charge everything you could possibly find as extra rather than accommodate the guests. We were family of 5 and we were not allowed to sit outside because the tables were for 4 and the manager did not allow to join 2 tables...
Read More
Barry
icon-Family
Family
10.0
/10
Reviewed 484 week(s) ago

Expedia Group verified review

The only complaint I can make about the hotel is the hardness of the bed I was "sleeping" on! I suffer with my hips as a consequence of aging and nighttime was purgatory! I asked at reception if the perhaps had a memory foam mattress topper but to no avail! They did try to accommodate my needs but in the end I put cushions under the mattress protector with the bedding on top. That worked to an extent but it may be something for the hotel management to consider in the future! Apart from that I thoroughly recommend Grupotel Alcudia Suites!
Read More
Hatim
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Très bon hôtel emplacement bien pour la plage de muro des magasins, restaurants. Café bar à proximité. Des studios spacieux et bien équipé des choses nécessaires
Sophie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Un très bon séjour dans cet hotel idéalement placé. L’établissement est à taille humaine et le personnel très attentif et gentil. Les repas (petits déjeuners et dîners pour nous) étaient excellents ! Je recommande !
Alain
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Notre chambre était en face de l'ascenseur à fuir. Il fait que bipper et quand les portes se referment ça fait un énorme bruit pour dormir ce n'est pas idéal. La chambre est grande mais un peu defraichie Le joint de douche est complètement moisi. Par contre le petit-déjeuner est très bien, un grand choix de tout.
Tiina
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Siisti.Rauhallinen.
Frank
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hyggelig personale. Fint uteområde. Sentralt.
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

La suite avec terrasse était très confortable, le personnel très accueillant, le petit déjeuner copieux et l’hôtel très bien situé, à quelques mètres d’une des meilleures plages d’Alcudia.
Number of reviews per page
20
40

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Others 4 Grupotel Alcudia Suite

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 79 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Grupotel Alcudia Suite

Number of reviews per page
20
40
Top reviews
emmanuelle
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room Smiling staff Buffet for dinner ok
Karen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Nice hotel although a little dated. Could be abit cleaner
LUCIAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend
Read More
Gary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
Songmi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 225 week(s) ago

Expedia Group verified review

Staff was nice, the room was big enough and clean, breakfast had various options. There is beach across the street, but it is not close to the port nor centro.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 263 week(s) ago

Expedia Group verified review

friendly staff Very Clean
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 386 week(s) ago

Expedia Group verified review

The staff was very courteous. The hotel location was great. The rooms were smaller than expected and noise could easily be heard from other rooms.
Verified traveler
10.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

One of the best hotels in the region. Great food, amazing staff, perfect location to the beach.. 2-minute walk to the beach and easy access to supermarkets and shops. The half board option is fantastic. great selection of food choices, a perfect hotel for both couples and families with young kids.
Joseph
icon-Family
Family
8.0
/10
Reviewed 429 week(s) ago

Hotels.com verified review

The staff were really friendly and accommodating and the room was nice. It’s very close to the beach. My impression is that as it gets close to the busy season it’s resources may be stretched as the kids pool and pool itself is arguably not big enough if the hotel is full but we had a lovely time and were very well looked after
Verified traveler
8.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

fantastic time had at this hotel, staff and room great, complex great. Walls of rooms thin could hear tables and beds being moved throughout morning probably cleaning staff which often meant getting up earlier than planned. Despite this critic i would highly recommend the hotel and its closeness to beach and amenities at an affordable price.
Read More
Verified traveler
8.0
/10
Reviewed 464 week(s) ago

Expedia Group verified review

Good location (on the road opposite the beach). Friendly staff. Good food. Clean rooms.
Mack
6.0
/10
Reviewed 474 week(s) ago

Expedia Group verified review

I must say this is nothing more then a 3 star hotel with a swimming pool. The big pro's are the facts that the hygiene was at top level everywhere. The problem is that they only offer pool towels on Tuesday and Friday which on hot summer holiday can get a bit sticky. The pool bar was good, the food there was however not great. I have ordered pizza for my kids and we got served one of them "frozen pizza basis" that you buy in the supermarket. The food at breakfast lunch and dinner was very good, the waiters were quite friendly apart from an old bald waiter who was coming across quite rude at times. We had a good time with the kids, the kids clubs were German only, despite the fact that there was more English speaking than German speaking people. I suppose probably because the clubs are run by Thui (Thompson German sister) but would expect them to be more accommodating towards the English speaking children. So, I would say very nice 3 star hotel, we had the biggest apartment and I must say was immaculately cleaned. We were family of 5 but due to pure management the cleaners were told that there were 3 guests despite the fact that there were 5 beds in the room so the cleaners were leaving 3 bath towels each day. Their management view is try and charge everything you could possibly find as extra rather than accommodate the guests. We were family of 5 and we were not allowed to sit outside because the tables were for 4 and the manager did not allow to join 2 tables...
Read More
Barry
icon-Family
Family
10.0
/10
Reviewed 484 week(s) ago

Expedia Group verified review

The only complaint I can make about the hotel is the hardness of the bed I was "sleeping" on! I suffer with my hips as a consequence of aging and nighttime was purgatory! I asked at reception if the perhaps had a memory foam mattress topper but to no avail! They did try to accommodate my needs but in the end I put cushions under the mattress protector with the bedding on top. That worked to an extent but it may be something for the hotel management to consider in the future! Apart from that I thoroughly recommend Grupotel Alcudia Suites!
Read More
Hatim
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Très bon hôtel emplacement bien pour la plage de muro des magasins, restaurants. Café bar à proximité. Des studios spacieux et bien équipé des choses nécessaires
Sophie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Un très bon séjour dans cet hotel idéalement placé. L’établissement est à taille humaine et le personnel très attentif et gentil. Les repas (petits déjeuners et dîners pour nous) étaient excellents ! Je recommande !
Alain
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Notre chambre était en face de l'ascenseur à fuir. Il fait que bipper et quand les portes se referment ça fait un énorme bruit pour dormir ce n'est pas idéal. La chambre est grande mais un peu defraichie Le joint de douche est complètement moisi. Par contre le petit-déjeuner est très bien, un grand choix de tout.
Tiina
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Siisti.Rauhallinen.
Frank
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hyggelig personale. Fint uteområde. Sentralt.
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

La suite avec terrasse était très confortable, le personnel très accueillant, le petit déjeuner copieux et l’hôtel très bien situé, à quelques mètres d’une des meilleures plages d’Alcudia.
Number of reviews per page
20
40