Grupotel Alcudia Suite

Service Apartment
8.6
/10
Very Good
61 reviews

What Guests Say About Their Stay

LUCIAN

10.0
/ 10
Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.

Michael

10.0
/ 10
This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend

Gary

10.0
/ 10
Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
In the Area
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C/ Else Hetzel s/n, Playa de Muro, Muro, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Grupotel Alcudia Suite is a good choice when you are visiting Muro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grupotel Alcudia Suite

C/ Else Hetzel s/n, Playa de Muro, Muro, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458
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Lobby Grupotel Alcudia Suite
Lobby 2 Grupotel Alcudia Suite

Discover More About Grupotel Alcudia Suite

General


Near Playa de Muro

Location


With a stay at Grupotel Alcudia Suite in Muro, you'll be within a 10-minute drive of Playa de Muro and Alcúdia Beach. This beach aparthotel is 3.1 mi (4.9 km) from Alcúdia Port and 10.2 mi (16.4 km) from Pollensa Port.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Playa de Muro - 0.3 km / 0.2 mi
Platja dels Francesos - 0.9 km / 0.6 mi
Alcúdia Beach - 2.3 km / 1.4 mi
Albufera Natural Park - 2.4 km / 1.5 mi
Es Comú - 3.4 km / 2.1 mi
Hidropark - 3.8 km / 2.4 mi
Alcúdia Port - 4.5 km / 2.8 mi
Roman Remains of Pollentia - 5 km / 3.1 mi
Museu de Sant Jaume - 5.3 km / 3.3 mi
Pollentia Monographic Museum - 5.3 km / 3.3 mi
San Jaume Church - 5.3 km / 3.3 mi
Playa de Can Picafort - 5.5 km / 3.4 mi
Auditori d'Alcúdia - 5.6 km / 3.5 mi
Medieval Walls - 5.7 km / 3.6 mi
18th-century Bridge - 5.9 km / 3.6 mi

The nearest major airport is Palma de Mallorca Airport (PMI) - 64 km / 39.7 mi

Facilities


Take advantage of recreation opportunities including an outdoor pool and bicycles to rent. This aparthotel also features complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Dining


You can enjoy a meal at the restaurant serving the guests of Grupotel Alcudia Suite, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 122 guestrooms featuring refrigerators and microwaves. Rooms have private balconies or patios. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

All facilities in Grupotel Alcudia Suite

Bar, Cafe and Lounge Grupotel Alcudia Suite
Bar, Cafe and Lounge
Swimming Pool Grupotel Alcudia Suite
Swimming Pool
Common Space Grupotel Alcudia Suite
Common Space
Lobby Grupotel Alcudia Suite
Lobby
Others Grupotel Alcudia Suite
Others

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Garden
  • Pool sun loungers

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Terrace

Family-friendly Facilities

  • Children pool

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

Public Facilities

  • Elevator

Nearby Facilities

  • Laundry

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Grupotel Alcudia Suite

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, No rollaway/extra beds available, Property uses a professional cleaning service, Travelife, Essential workers only - NO
  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grupotel Alcudia Suite
122
Number of floors in Grupotel Alcudia Suite
4
Another facilities in Grupotel Alcudia Suite
Poolside bar, Breakfast, Snack bar, Outdoor pool, Garden

Frequently asked questions about Grupotel Alcudia Suite

What are available facilities at Grupotel Alcudia Suite?
There are top facilites at Grupotel Alcudia Suite such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grupotel Alcudia Suite?
The standard check-in time at Grupotel Alcudia Suite is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Grupotel Alcudia Suite provide breakfast?
Yes, Grupotel Alcudia Suite provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grupotel Alcudia Suite?
Grupotel Alcudia Suite has a 4.0-star rating.
How many floors does Grupotel Alcudia Suite have?
Grupotel Alcudia Suite has 4.
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Grupotel Alcudia Suite reviews and ratings

8.6
Very Good
From 61 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveller Reviews Grupotel Alcudia Suite

Number of reviews per page
20
40
Top reviews
Karen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel although a little dated. Could be abit cleaner
LUCIAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend
Read More
Gary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
Songmi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

Staff was nice, the room was big enough and clean, breakfast had various options. There is beach across the street, but it is not close to the port nor centro.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

friendly staff Very Clean
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

The staff was very courteous. The hotel location was great. The rooms were smaller than expected and noise could easily be heard from other rooms.
Verified traveler
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

One of the best hotels in the region. Great food, amazing staff, perfect location to the beach.. 2-minute walk to the beach and easy access to supermarkets and shops. The half board option is fantastic. great selection of food choices, a perfect hotel for both couples and families with young kids.
Joseph
icon-Family
Family
8.0
/10
Reviewed 414 week(s) ago

Hotels.com verified review

The staff were really friendly and accommodating and the room was nice. It’s very close to the beach. My impression is that as it gets close to the busy season it’s resources may be stretched as the kids pool and pool itself is arguably not big enough if the hotel is full but we had a lovely time and were very well looked after
Verified traveler
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

fantastic time had at this hotel, staff and room great, complex great. Walls of rooms thin could hear tables and beds being moved throughout morning probably cleaning staff which often meant getting up earlier than planned. Despite this critic i would highly recommend the hotel and its closeness to beach and amenities at an affordable price.
Read More
Verified traveler
8.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

Good location (on the road opposite the beach). Friendly staff. Good food. Clean rooms.
Mack
6.0
/10
Reviewed 459 week(s) ago

Expedia Group verified review

I must say this is nothing more then a 3 star hotel with a swimming pool. The big pro's are the facts that the hygiene was at top level everywhere. The problem is that they only offer pool towels on Tuesday and Friday which on hot summer holiday can get a bit sticky. The pool bar was good, the food there was however not great. I have ordered pizza for my kids and we got served one of them "frozen pizza basis" that you buy in the supermarket. The food at breakfast lunch and dinner was very good, the waiters were quite friendly apart from an old bald waiter who was coming across quite rude at times. We had a good time with the kids, the kids clubs were German only, despite the fact that there was more English speaking than German speaking people. I suppose probably because the clubs are run by Thui (Thompson German sister) but would expect them to be more accommodating towards the English speaking children. So, I would say very nice 3 star hotel, we had the biggest apartment and I must say was immaculately cleaned. We were family of 5 but due to pure management the cleaners were told that there were 3 guests despite the fact that there were 5 beds in the room so the cleaners were leaving 3 bath towels each day. Their management view is try and charge everything you could possibly find as extra rather than accommodate the guests. We were family of 5 and we were not allowed to sit outside because the tables were for 4 and the manager did not allow to join 2 tables...
Read More
Barry
icon-Family
Family
10.0
/10
Reviewed 470 week(s) ago

Expedia Group verified review

The only complaint I can make about the hotel is the hardness of the bed I was "sleeping" on! I suffer with my hips as a consequence of aging and nighttime was purgatory! I asked at reception if the perhaps had a memory foam mattress topper but to no avail! They did try to accommodate my needs but in the end I put cushions under the mattress protector with the bedding on top. That worked to an extent but it may be something for the hotel management to consider in the future! Apart from that I thoroughly recommend Grupotel Alcudia Suites!
Read More
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

La suite avec terrasse était très confortable, le personnel très accueillant, le petit déjeuner copieux et l’hôtel très bien situé, à quelques mètres d’une des meilleures plages d’Alcudia.
Alexandra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Die Zimmer waren leider sehr hellhörig und beim Essen war’s sehr laut - zum Glück gab’s die Option draußen zu sitzen. Beim Essen gab’s keine große Abwechslung aber das ist wahrscheinlich Ansichtssache. Ansonsten waren wir sehr zufrieden.
Felipe
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Que no cambian a diario las toallas o sábanas.
Thierry
icon-with Partner
with Partner
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Super petit déjeuner et repas du soir. Le personnel est charmant. La ville d alcudia est magnifique et le cap fomentor est vraiment à voir
Jacques
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Bien, personnel très aimable !
Jasmin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

All the receptionist people was very friendly and helpful. Also the man at the bar. Thank you
marion
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Le personnel de la réception est très sympathique, hôtel bien placé et calme, studio assez grand et confortable, toujours une place disponible pour se garer gratuitement 👍
Number of reviews per page
20
40

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Others 4 Grupotel Alcudia Suite

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 61 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Grupotel Alcudia Suite

Number of reviews per page
20
40
Top reviews
Karen
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Nice hotel although a little dated. Could be abit cleaner
LUCIAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

This hotel was excellent. Would thoroughly recommend it and situated in a perfect location. The food was amazing, the rooms spacious and clean. The amenities were excellent and a fabulous pool area. Our stay was made extra special by all the staff, every single one of them. They were amazing and always willing to help, always greeted you with a smile. Special mentions to Manuel, Santi and Samanth. Would highly recommend
Read More
Gary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 209 week(s) ago

Expedia Group verified review

Great location, 50 metres from the beach & very close to restaurants, shops & bus stops. Very friendly & helpful staff & a good variety of choice for breakfast. Rooms cleaned daily & nice pool area.
Songmi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

Staff was nice, the room was big enough and clean, breakfast had various options. There is beach across the street, but it is not close to the port nor centro.
Verified traveler
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

friendly staff Very Clean
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 372 week(s) ago

Expedia Group verified review

The staff was very courteous. The hotel location was great. The rooms were smaller than expected and noise could easily be heard from other rooms.
Verified traveler
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

One of the best hotels in the region. Great food, amazing staff, perfect location to the beach.. 2-minute walk to the beach and easy access to supermarkets and shops. The half board option is fantastic. great selection of food choices, a perfect hotel for both couples and families with young kids.
Joseph
icon-Family
Family
8.0
/10
Reviewed 414 week(s) ago

Hotels.com verified review

The staff were really friendly and accommodating and the room was nice. It’s very close to the beach. My impression is that as it gets close to the busy season it’s resources may be stretched as the kids pool and pool itself is arguably not big enough if the hotel is full but we had a lovely time and were very well looked after
Verified traveler
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

fantastic time had at this hotel, staff and room great, complex great. Walls of rooms thin could hear tables and beds being moved throughout morning probably cleaning staff which often meant getting up earlier than planned. Despite this critic i would highly recommend the hotel and its closeness to beach and amenities at an affordable price.
Read More
Verified traveler
8.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

Good location (on the road opposite the beach). Friendly staff. Good food. Clean rooms.
Mack
6.0
/10
Reviewed 459 week(s) ago

Expedia Group verified review

I must say this is nothing more then a 3 star hotel with a swimming pool. The big pro's are the facts that the hygiene was at top level everywhere. The problem is that they only offer pool towels on Tuesday and Friday which on hot summer holiday can get a bit sticky. The pool bar was good, the food there was however not great. I have ordered pizza for my kids and we got served one of them "frozen pizza basis" that you buy in the supermarket. The food at breakfast lunch and dinner was very good, the waiters were quite friendly apart from an old bald waiter who was coming across quite rude at times. We had a good time with the kids, the kids clubs were German only, despite the fact that there was more English speaking than German speaking people. I suppose probably because the clubs are run by Thui (Thompson German sister) but would expect them to be more accommodating towards the English speaking children. So, I would say very nice 3 star hotel, we had the biggest apartment and I must say was immaculately cleaned. We were family of 5 but due to pure management the cleaners were told that there were 3 guests despite the fact that there were 5 beds in the room so the cleaners were leaving 3 bath towels each day. Their management view is try and charge everything you could possibly find as extra rather than accommodate the guests. We were family of 5 and we were not allowed to sit outside because the tables were for 4 and the manager did not allow to join 2 tables...
Read More
Barry
icon-Family
Family
10.0
/10
Reviewed 470 week(s) ago

Expedia Group verified review

The only complaint I can make about the hotel is the hardness of the bed I was "sleeping" on! I suffer with my hips as a consequence of aging and nighttime was purgatory! I asked at reception if the perhaps had a memory foam mattress topper but to no avail! They did try to accommodate my needs but in the end I put cushions under the mattress protector with the bedding on top. That worked to an extent but it may be something for the hotel management to consider in the future! Apart from that I thoroughly recommend Grupotel Alcudia Suites!
Read More
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

La suite avec terrasse était très confortable, le personnel très accueillant, le petit déjeuner copieux et l’hôtel très bien situé, à quelques mètres d’une des meilleures plages d’Alcudia.
Alexandra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Die Zimmer waren leider sehr hellhörig und beim Essen war’s sehr laut - zum Glück gab’s die Option draußen zu sitzen. Beim Essen gab’s keine große Abwechslung aber das ist wahrscheinlich Ansichtssache. Ansonsten waren wir sehr zufrieden.
Felipe
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Que no cambian a diario las toallas o sábanas.
Thierry
icon-with Partner
with Partner
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Super petit déjeuner et repas du soir. Le personnel est charmant. La ville d alcudia est magnifique et le cap fomentor est vraiment à voir
Jacques
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Bien, personnel très aimable !
Jasmin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

All the receptionist people was very friendly and helpful. Also the man at the bar. Thank you
marion
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Le personnel de la réception est très sympathique, hôtel bien placé et calme, studio assez grand et confortable, toujours une place disponible pour se garer gratuitement 👍
Number of reviews per page
20
40