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Grupotel Los Príncipes & Spa has 221.

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Traveloka users who have stayed at Grupotel Los Príncipes & Spa have praised its Location, Cleanliness, Service and Facilites.

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Grupotel Los Príncipes & Spa

Name: Grupotel Los Príncipes & Spa
Address: Carrer Galio, 31, Muro, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458, Carrer Galio, 31, Comunitat Autònoma de les Illes Balears, 7458, Spain
Rating: 8.6

Hotels

8.6

/10

Very Good

216 reviews

What Guests Say About Their Stay

Richard

10.0

/ 10

Excellent hotel with best position on the best beach in Mallorca. Fourth visit and will definitely return. Last visited in 2022, would say that hotel is better in almost every area. Dining room is cooler, aircon in rooms better, food better, and staff at reception, restaurant and cleaning couldn’t have been more helpful. New sunbeds on the perfect lawn with pine trees in front of the hotel that leads down about 3 steps to the wonderful Playa de Muro beach. Booked bed and breakfast but paid the €20 each for the evening meal on five occasions which was great value. The freshly cooked fish was particularly good and there is an excellent steakhouse just across the road which we visited a couple of times. If I was to make one recommendation for improvement (and this is probably more personal coming from Northern Ireland) it would be that the buffet could include more vegetable and potato options that weren’t cooked or served in oil. I think oil is just normal with most hotels in Mallorca - but the first time I came to Hotel Los Principes every night there was available boiled and peeled parsley potatoes which made it like a home from home. Nevertheless the homemade chips were perfect and the vegetables were plentiful and delicious along with a vast range of salads. I am certain that if I had mentioned the parsley potatoes the hotel would have provided these - but not being a half board guest I felt mentioning would have been inappropriate. I cannot recommend this hotel enough.

Anthony

10.0

/ 10

Although dated, the property is quiet and incredibly well maintained. The common areas are comfortable annd clean. Access to a great beach is just outside the gate. The staff are very friendly and able to communicate in multiple languages. The dining options are plentiful and better quality than equivalent properties in its class. The property also has a great location that makes it very easy to navigate using public transportation (all while being able to catch a seat). My partner and I would both do again and recommend.

Robert

10.0

/ 10

Our second time staying at this hotel. It is truly remarkable! The staff are beyond doubt amazing! The rooms are spotless and modern. Evening entertainment is of a high standard and there is a Heurzeler cycle rental shop next to the hotel.

In the Area

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Carrer Galio, 31, Muro, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Grupotel Los Príncipes & Spa is located in area / city Muro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Grupotel Los Príncipes & Spa

Carrer Galio, 31, Muro, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7458

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Location

Grupotel Los Príncipes & Spa is located in area / city Muro.

About Grupotel Los Príncipes & Spa

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grupotel Los Príncipes & Spa exclusively for you.

Grupotel Los Príncipes & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grupotel Los Príncipes & Spa.

All facilities in Grupotel Los Príncipes & Spa

Others

Things to Do

Beach umbrella
Outdoor pool
Indoor pool
Turkish bath
Spa
Garden
Beach towel
Sauna
Steam room
Beach sun loungers
Pool sun loungers

Public Facilities

Others
Elevator
Restaurant
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Tours
Luggage storage
24-hour Receptionist
Concierge

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

Family-friendly Facilities

Kids club
Children games
Children pool

General

Rooftop terrace
Parking
Terrace

Kids and Pets

Babysitting with surcharge
Supervised childcare

Sports and Recreations

Fitness center
Billiard

Connectivity

Free WiFi

Accessibilty

Accessible parking

Business Facilities

Computer station

Accommodation Policy & General Information in Grupotel Los Príncipes & Spa

Important Note

Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grupotel Los Príncipes & Spa	221
Number of floors in Grupotel Los Príncipes & Spa	5
Another facilities in Grupotel Los Príncipes & Spa	Beach umbrella, Outdoor pool, Indoor pool, Turkish bath, Spa

Frequently asked questions about Grupotel Los Príncipes & Spa

What are available facilities at Grupotel Los Príncipes & Spa?

There are top facilites at Grupotel Los Príncipes & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Grupotel Los Príncipes & Spa?

The standard check-in time at Grupotel Los Príncipes & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Grupotel Los Príncipes & Spa provide breakfast?

Yes, Grupotel Los Príncipes & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grupotel Los Príncipes & Spa?

Grupotel Los Príncipes & Spa has a 4.0-star rating.

How many floors does Grupotel Los Príncipes & Spa have?

Grupotel Los Príncipes & Spa has 5.

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Grupotel Los Príncipes & Spa reviews and ratings

Overall Ratings & Reviews Grupotel Los Príncipes & Spa

Other sources (216)

8.6

Very Good

From 216 reviews

Cleanliness

8.6

Room Comfort

8.2

Location

9.2

Service and Facilites

8.6

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Traveller Reviews Grupotel Los Príncipes & Spa

Number of reviews per page

Top reviews

REIKA

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

good.

Richard

Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Vladimira

Friends and Family

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Family holidays . The hotel has a good location. I liked especially inter pool, big enough with water spoiuts and many mini jets in water. Super food for breakfats and the dinner.

Anthony

Leisure with Partner

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

ali

Leisure with Partner

8.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

It was a good hotel overall

Nick

Leisure with Partner

10.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Great location ,superb food ,friendly staff

Robert

10.0

/10

Reviewed 63 week(s) ago

Hotels.com verified review

YURY

Leisure Family

2.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

Terrible! Very rude front desk staff especially female staffers who visibly enjoyed upsetting guests. Hotel manager is very arrogant and rude man as well and should not be in supervisory position. We reserved room with living room, sea view and requested high floor. When we arrived we were given accommodation outside of main building with very steep stairs without rails which is not safe for anybody. My wife has difficulty climbing stairs due to balance issues and needs to use elevator. When we made a reservation it was not clear that accommodation we reserved will be outside of main building. After very prolong exchange with front desk staff we finally got room on the 2nd floor of the main building facing parking lot. We paid a lot of money for a sea view, so next day we inquired if we can get sea view room. The front desk female staffer told us that we are “lucky” that we got parking lot view room and this is the best they can do for us. No apogees or discount offered instead they told us that we can go to different hotel if we are not happy. Additionally, hotel is very dated, there is a terrible smell in the lobby, the breakfast was awful. There is no parking that belongs to the hotel just a street parking. The A/C in the room was not working well, beds were hard and uncomfortable. The door between bedroom and living room was difficult to open. We absolutely agree with other reviews. This is not 4* star hotel and not 4* service. Not even 1*. Very bad experience!

Gary

Leisure Family

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

This is a little gem of a hotel set in the most amazing area in Playa de Muro. Everything about this place is easy. Right on the amazing beach with everything you need in a short walk. We stayed in an apartment which had everything we needed for self catering which we loved. Would highly recommend for families looking for a chilled holiday with no rules

piotr

Leisure with Partner

8.0

/10

Reviewed 70 week(s) ago

Expedia Group verified review

Overall a nice and well placed hotel. The balcony was really nice as was the shower and bed. The buffet breakfast and dinner was really good with a nice choice of options. The dessert cakes weren't that great but the choice of fruit and ice cream made up for it. It does lack even basic room services as we couldn't even get drinks to our room. The air conditioning was lacking as well.

Kirsten

10.0

/10

Reviewed 79 week(s) ago

Hotels.com verified review

Beautiful hotel and area. Staff upon checkin was so nice! Perfect location. We had breakfast and dinner option.

Nina

4.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

Very run down…. Needs renovations

lucinda

Leisure

4.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

This hotel was built in the 70’s and is in dire need of a complete refurbishment or possibly demolition. I found the place thoroughly depressing. Very dated. Dining room was dark and stuffy, no ventilation. We paid for bed and breakfast. The breakfast was awful. Machine coffee and concentrated juices, not freshly squeezed. Cold food on the buffet. Hot food sitting under heat lamps coagulated. Saw a few cockroaches which had been killed and swept away in corners. I paid a lot of money for a sea view but when I arrived my view overlooked a flat roof so had to pay 30 euros extra a night. Room good size but no luxuries, no shampoo or conditioner or even water to drink. That is pretty basic to me. Staff were helpful and friendly. Common areas tired. Entertainment in the night was horrific, tribute bands blasting away until 10.30pm. Not an issue for me as my room was on opposite of hotel but other family members who had rooms above suffered and had to ring up reception a few times because this was keeping up their young children. Visited spa but sauna and steam room not working. Hotel shows a great picture of being on the beach with beds, but you have to pay extra for beds and umbrella so very misleading . Best thing about hotel was the bike shop at the front - which was convenient. Went to catch bus on a few occasions to Alcúdia but buses were full so had to walk , so location was not convenient. Would not recommend or revisit hotel or location.

Dawn

Leisure

8.0

/10

Reviewed 110 week(s) ago

Expedia Group verified review

The location of the hotel is the reason I return. The spa is also good although ice fountain was not operating

John

Leisure

4.0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

Fiasco! Staff wondering into my without asking, AC issue took five hours to get maintenance to come and fix it, manager of the dinning room needs a slapping (rude and arrogant), and the worst issue? I went for a walk at 7:30am. When I returned my room had been cleaned, including disposing of my stuff! Luckily I had loaded my cases into my car earlier but a hat, tooth brush and paste and antiperspirant etc all thrown away. Spoke to the manger about all this who was as shocked as me, but I’m still waiting (four days later) for an explanation! Oh, and his email (on his business card) didn’t work! Fiasco.

David

Family

10.0

/10

Reviewed 121 week(s) ago

Expedia Group verified review

Very clean, lovely staff, nice breakfast, location is the best. Would return and recommend.

William

Leisure with Partner

2.0

/10

Reviewed 122 week(s) ago

Expedia Group verified review

I am handicapped and there is no parking for this hotel. On arrival I asked about parking and they said, "Good Luck" I found a spot two blocks from the hotel and limped back to the hotel. Asked why our room safe wasn't working. You must pay a daily fee for that privilege. We were on our wedding anniversary and the rooms all have horrible twin beds to be moved together to make a Spanish King bed. It does not work! Very negative experience. This is the first bad review I've ever written. Don't go here!

Joanna

Leisure with Partner

6.0

/10

Reviewed 122 week(s) ago

Expedia Group verified review

Hotel communal areas are outdated, outside space not looked after at all, no plants, old furniture, generally zero relaxing vibe. Outside toilets absolutely revolting. Most of the staff extremely miserable and unhappy, lacking information about hotel basics. Strongest point is the food, congratulations to the chefs. The only person always with a smile and impeccable customer service was Birhinia - hot section chef. Wouldn’t return.

Reza

Leisure with Children

10.0

/10

Reviewed 129 week(s) ago

Expedia Group verified review

Very nice resort, very clean, delicious food and super friendly staff.

Sharon

6.0

/10

Reviewed 130 week(s) ago

Hotels.com verified review

I'll start with the good news, the lovely lady at check in upgraded us to a suite, which was very much appreciated! She was great. We went down for our first breakfast the next morning, which was included in our stay and things went downhill. We walked into the restaurant, looked around, there was no one to seat us, but also no sign saying "wait to be seated", so we walked in and sat ourselves. We chose a table that was freshly set with no sign that is was already taken. We went and got food and coffee and started eating. Then a woman walked up, looking very annoyed and started talking to us. She spoke German, we did not. Eventually a man came over and informed us that we were at her table. We tried to explain that we didn't know that is was taken, no sign or person at the door...he spoke over us and told us we needed to wait to be seated and that he is always at the doors to greet/seat people and then walked away. He was quite rude, didn't give us a moment to explain or apologize for the misunderstanding. Seems to be an issue though, we stayed 3 nights, and every morning we watched similar things happen with people seating themselves. A sign at the door would be super helpful! We only had breakfast there, and it was just okay, nothing great. Also the lobby always has a bad smell.

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