What do past guests say about Hotel Europa?

Traveloka users who have stayed at Hotel Europa have praised its Cleanliness, Room Comfort, Service and Facilites.

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Hotel Europa

Name: Hotel Europa
Address: PLAZA DE BELEN 1, Jaén, Andalusia, Spain, 23001, PLAZA DE BELEN 1, Andalusia, 23001, Spain

Hotels

8.0

/10

Very Good

153 reviews

What Guests Say About Their Stay

Paul

10.0

/ 10

Lovely hotel and a good location Friendly staff and the areas and room were clean and it was very quiet The room was nice with aircon, the bathroom was spacious and had a lovely overhead shower but with only opaque glass separating it from the room, it may not be the choice with overly private couples….it wasn’t a problem for us but just wanted to put it out there The parking is offsite about a 10 minute walk away which is a public under cover car park but they have a deal that you only pay their rates not the car park rates We did have an issue in that the ticket they gave didn’t work so we ended up having to pay full price to get out of the car park but the hotel refunded us without any problem

Chantal

10.0

/ 10

Hôtel very quiet and clean.Great central location and close to the old town. Staff pleasant and helpful. Good value for money.Recommended

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Jm

10.0

/ 10

Could do with providing tea or coffee to buy need to the restaurant across the road.

In the Area

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PLAZA DE BELEN 1, Jaén, Andalusia, Spain, 23001

Main Facilities

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel Europa is a good choice when you are visiting Jaén. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Europa

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What's around Hotel Europa

PLAZA DE BELEN 1, Jaén, Andalusia, Spain, 23001

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Discover More About Hotel Europa

General

Near Puerta del Angel

Location

With a stay at Hotel Europa in Jaén, you'll be within a 5-minute walk of Puerta del Angel and Palace of the Vilches. This hotel is 0.5 mi (0.9 km) from Camara Oscura de Capuchinos and 0.6 mi (1 km) from Plaza de las Batallas.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Puerta del Angel - 0.4 km / 0.2 mi
Palace of the Vilches - 0.4 km / 0.3 mi
Church of San Ildefonso - 0.4 km / 0.3 mi
Provincial Palace - 0.6 km / 0.4 mi
Jaén Cathedral - 0.6 km / 0.4 mi
Palacio de los Velez - 0.6 km / 0.4 mi
Iglesia del Sagrario - 0.6 km / 0.4 mi
Plaza de las Batallas - 0.7 km / 0.4 mi
Real Monasterio de Santa Clara - 0.7 km / 0.4 mi
Camara Oscura de Capuchinos - 0.7 km / 0.4 mi
Teatro Darymelia - 0.8 km / 0.5 mi
Refugio Antiaéreo de la Guerra Civil - 0.8 km / 0.5 mi
Palacio del Condestable Iranzo - 0.8 km / 0.5 mi
Church of San Juan - 0.8 km / 0.5 mi
Jaen Provincial Museum - 0.8 km / 0.5 mi

Facilities

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.

Business Facilities

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Dining

Take advantage of the hotel's room service (during limited hours). Local cuisine breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:30 AM to 10:30 AM for a fee.

Rooms

Stay in one of 40 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks, housekeeping is provided daily, and cribs/infant beds (surcharge) can be requested.

All facilities in Hotel Europa

Functional Hall

Common Space

Lobby

Exterior

Others

Hotel Services

Newspaper in lobby
Luggage storage
Multilingual staff
24-hour Receptionist

General

Parking
Terrace
Rooftop terrace

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Food and Drinks

Breakfast

Connectivity

Free WiFi

Business Facilities

Business facilities

Accommodation Policy & General Information in Hotel Europa

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

14:30 - 19:30

Check-out:

Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Essential workers only - NO

Fee for local cuisine breakfast: approximately EUR 8.49 per person
Self parking fee: EUR 14.50 per night
Pet fee: EUR 11 per pet, per night
Service animals are exempt from fees
An in-room safe is available for an additional fee
Crib (infant bed) fee: EUR 11.50 per night
Rollaway bed fee: EUR 22.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:30 - 19:30 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Europa	40
Another facilities in Hotel Europa	Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist, Parking

Frequently asked questions about Hotel Europa

What are available facilities at Hotel Europa?

There are top facilites at Hotel Europa such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Europa?

The standard check-in time at Hotel Europa is starting from 14:30 - 19:30 while the latest check-out time is at Before 11:00

Does Hotel Europa provide breakfast?

Yes, Hotel Europa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Europa?

Hotel Europa has a 3.0-star rating.

How many rooms are available at Hotel Europa?

Hotel Europa has 40.

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Hotel Europa reviews and ratings

Overall Ratings & Reviews Hotel Europa

Other sources (153)

8.0

Very Good

From 153 reviews

Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.0

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Traveller Reviews Hotel Europa

Number of reviews per page

Top reviews

Tyler

Business

2.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

This was by far one of the worst hotels I’ve ever stayed in. The staff asked for credit card numbed over WhatsApp before I even arrived. Nobody told me there wouldn’t be hot water until I found out myself and asking, the room was disgusting, smelled of smoke, trash and standing water in the shower from the previous guest. Somehow the room was blistering hot despite it being December and the AC didn’t work.

Paul

with Partner

10.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

Chantal

Leisure

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Hôtel very quiet and clean.Great central location and close to the old town. Staff pleasant and helpful. Good value for money.Recommended

Verified traveler

with Partner

6.0

/10

Reviewed 112 week(s) ago

Hotels.com verified review

Europa is a mid-range hotel in the newer section of the city. The accommodations are basic, but ok. The breakfast is basic, but ok. Prior to the arrival, the hotel repeatedly sent us messages regarding its restictive check-in times and payment policy. On several occasions we tried to call them with payment, but the phone wasn't answered. The main issue we have with this property is regarding security. We were given one electronic cardkey, which had both the hotel name and the room number on it. That's a huge risk, if the key gets lost. A light outside the room door illuminates red or green, depending on whether the electronic cardkey is in the slot inside the room. That clearly shows if the guests are in or out. So, if you dropped the key on the street, there's now a clear security risk. The safe inside the room was apparently attached to a thin backing on the back wall of the wardrobe. "Apparently", because in our room it was thorn out of the wall, revealing a big hole in the backing of the wardrobe -- and being completely loose. Not terribly effective for a small safe.

kelley

Leisure with Friends

10.0

/10

Reviewed 118 week(s) ago

Expedia Group verified review

Very nice staff and exceptionally clean

maria

Business and Leisure with Partner

10.0

/10

Reviewed 123 week(s) ago

Expedia Group verified review

The parking

Karen

Leisure with Partner

6.0

/10

Reviewed 213 week(s) ago

Expedia Group verified review

Very close to everything and clean. The bed was comfortable. Most staff members were very nice. (One younger woman was not.) we asked for 2 keys so my husband could take an early morning walk while I sleep. She said no. Bathroom really afforded no privacy. Very noisy on street at midnight and then at 3:00.

Friends and Family with Friends

10.0

/10

Reviewed 230 week(s) ago

Hotels.com verified review

Could do with providing tea or coffee to buy need to the restaurant across the road.

Business with Partner

10.0

/10

Reviewed 231 week(s) ago

Hotels.com verified review

Clean, comfortable and quite room. Outstanding staff service. Breakfast is a must particularly for the variety of high-quality olive oil. Location is excellent: close to bus station, city center and train station. Plenty of local restaurants nearby.

gerard

Leisure with Partner

8.0

/10

Reviewed 236 week(s) ago

Expedia Group verified review

Definitely the helpful reception staff are what pulls this by itself relatively mediocre hotel to a be much higher appreciated. Breakfast was okay, and made in a unique way very COVID safe. Rooms were moderately normal sized for Spain.

Verified traveler

with Partner

8.0

/10

Reviewed 239 week(s) ago

Hotels.com verified review

Pros: staff is friendly and breakfast consists of a good spread. Cons: room strongly smelled like cleaning product when we arrived (it is good that it is clean but not to have to inhale the product) and parking is offsite and not free.

Laura

with Partner

8.0

/10

Reviewed 240 week(s) ago

Hotels.com verified review

Room had a strong cleaning product smell when we walked in so we opened our window. We were on the first floor with the window facing the street and could hear the customers at the restaurant across the street well into the night since we wanted our window open. Good location but parking is not included and is a 5-10 minute walk. It is cheaper to pay at the site directly if you will be going in and out or staying less than 24 hours. Staff was friendly. Due to COVID you have to sign up for a breakfast time. Breakfast included a variety of items to chose from.

Verified traveler

with Partner

10.0

/10

Reviewed 258 week(s) ago

Hotels.com verified review

Great hotel. Breakfast is superb! Highly recommended. Staff are among the best. Covid protocol in place.

Verified traveler

10.0

/10

Reviewed 275 week(s) ago

Hotels.com verified review

I stayed a total of 5 days while I was looking for a place to live. The rooms were comfortable and clean. The staff was friendly and helpful when I had questions about the city. The location was close to the bus station and the city center. I would definitely stay here again.

Verified traveler

Leisure

2.0

/10

Reviewed 332 week(s) ago

Expedia Group verified review

Hello, I came to your hotel on the 1st of January 2020, when i arrived the room was different from the picture ,too small, stinks of sex and toilet sewage smells ,i came down i told the girl that i don't like the room that rooms stinks she should have it changed to another room she laughed at me and said this is the only room available i told her i can't stay in that smelling room and she said she will charge me for full days when i didn't stay not even one day not even trying to understand or say sorry she was rude and arrogant to me maybe because the saying Black boys sale shoes on the road in streets of jean capital she was laughing thinking i am one. Please i want my money back i beg you in the name of God or will let the whole world know what you have done taking money from my account without my authorization when it was not my fault only i was giving a smelling room and only room . Regards Michael Akubueze

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 340 week(s) ago

Expedia Group verified review

Nice location. The room was large and had a patio. The breakfast was OK with five kinds of olive oil. The safe was broken and there waa no kettle or coffee maker.

Martin

with Partner

8.0

/10

Reviewed 347 week(s) ago

Hotels.com verified review

Great location, Nice breakfast and very helpful and pleasant staff, Clean rooms and comfy bed..

Peter

with Partner

8.0

/10

Reviewed 356 week(s) ago

Hotels.com verified review

Good value. Parking a problem as they said I hadn’t booked a space. Had to park on the road. Very central.

KEITH

with Friends

8.0

/10

Reviewed 370 week(s) ago

Hotels.com verified review

The room was comfortable and the staff friendly and helpful. The breakfast could have been better, but with all the temptations of the local restaurants, we weren't that hungry in the mornings. The hotel is perfectly placed for the main part of town.

with Partner

10.0

/10

Reviewed 375 week(s) ago

Hotels.com verified review

Great stay. Great staff. Would stay again

Number of reviews per page

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