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Traveloka users who have stayed at Hotel Santa Cruz have praised its Location, Service and Facilites, Cleanliness.

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Hotel Santa Cruz

Name: Hotel Santa Cruz
Address: Carretera Sierra Nevada, km 22, Güejar Sierra, Granada, Andalusia, Spain, 18196, Carretera Sierra Nevada, km 22, Andalusia, 18196, Spain
Rating: 6.8

Hotels

6.8

/10

Pleasant

54 reviews

What Guests Say About Their Stay

adam

10.0

/ 10

Great place, really nice staff. Food was great, but not heated enough. Rooms are dated and tired, in need of deep cleaning too. But will recommend for the low price that it's offering.

In the Area

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Carretera Sierra Nevada, km 22, Güejar Sierra, Granada, Andalusia, Spain, 18196

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Hotel Santa Cruz is located in area / city Güejar Sierra. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Santa Cruz

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What's around Hotel Santa Cruz

Carretera Sierra Nevada, km 22, Güejar Sierra, Granada, Andalusia, Spain, 18196

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Discover More About Hotel Santa Cruz

General

Close to downhill skiing

Location

With a stay at Hotel Santa Cruz in Guejar Sierra, you'll be near the airport, within a 15-minute drive of Sierra Nevada Ski Resort and Hoya de Pedraza Botanical Garden. This ski hotel is 14.9 mi (24 km) from Alhambra and 17.9 mi (28.8 km) from Granada Cathedral.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Hoya de Pedraza Botanical Garden - 6.4 km / 4 mi
Sierra Nevada Ski Resort - 10.5 km / 6.5 mi
Plaza de Andalucía - 10.7 km / 6.6 mi
Sierra Nevada Chairlift - 10.9 km / 6.8 mi
Los Cahorros - 13.7 km / 8.5 mi
Aquaola - 18.4 km / 11.4 mi
Serrallo Plaza - 21 km / 13.1 mi
Estadio Nuevo los Carmenes - 22 km / 13.7 mi
Zaidin Park - 22.4 km / 13.9 mi
Paseo del Salón - 22.7 km / 14.1 mi
Laberinto - 22.8 km / 14.2 mi
Granada Exhibition and Conference Centre - 22.9 km / 14.2 mi
Fuentes de las Batallas - 23 km / 14.3 mi
Science Park - 23.1 km / 14.3 mi
Plaza Mariana Pineda - 23.1 km / 14.4 mi

The preferred airport for Hotel Santa Cruz is Granada (GRX-Federico Garcia Lorca) - 44.6 km / 27.7 mi

Facilities

Spend the day on the slopes, or enjoy other recreational amenities, which include an outdoor pool. This hotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. The ski shuttle (surcharge) makes getting to the slopes a breeze.

Business Facilities

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Guejar Sierra? This hotel has 2422 square feet (225 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Dining

You can enjoy a meal at the restaurant serving the guests of Hotel Santa Cruz, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary breakfast is included.

Rooms

Make yourself at home in one of the 66 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and bidets.

All facilities in Hotel Santa Cruz

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Sports and Recreations

Game room
Volleyball
Billiard
Tennis court
Basketball

Things to Do

Outdoor pool
Garden
Barbecue
Outdoor pool

Food and Drinks

Poolside bar
Breakfast
Snack bar

Public Facilities

Parking
Smoke-free area
Elevator

General

Parking
Terrace

Hotel Services

Luggage storage
24-hour Receptionist

Transportation

Ski shuttle

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Business Facilities

Conference rooms

Accommodation Policy & General Information in Hotel Santa Cruz

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:

16:00 - 00:00

Check-out:

Before 12:00

Pets

Service Animals Allowed

Additional Policy

Professional property host/manager, Cashless transactions are available

Pet fee: EUR 5 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Santa Cruz	66
Number of floors in Hotel Santa Cruz	3
Another facilities in Hotel Santa Cruz	Game room, Volleyball, Billiard, Tennis court, Basketball

Frequently asked questions about Hotel Santa Cruz

What are available facilities at Hotel Santa Cruz?

There are top facilites at Hotel Santa Cruz such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Santa Cruz?

The standard check-in time at Hotel Santa Cruz is starting from 16:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hotel Santa Cruz provide breakfast?

Yes, Hotel Santa Cruz provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Santa Cruz?

Hotel Santa Cruz has a 3.0-star rating.

How many floors does Hotel Santa Cruz have?

Hotel Santa Cruz has 3.

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Hotel Santa Cruz reviews and ratings

Overall Ratings & Reviews Hotel Santa Cruz

Other sources (54)

6.8

Pleasant

From 54 reviews

Cleanliness

7.0

Room Comfort

6.0

Location

7.2

Service and Facilites

7.2

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Traveller Reviews Hotel Santa Cruz

Number of reviews per page

Top reviews

Verified traveler

Friends and Family Family

8.0

/10

Reviewed 333 week(s) ago

Hotels.com verified review

The staff at the hotel were nice and helpful, giving us good advice on where was best to take our 3 year old. The buffet style food was ok, a little limited for choice though. The hotel was easily accessible from the main road and close enough to the ski slopes without being right in the centre of it all. The room itself was small and very basic, not what we were really expecting from the pictures on the website. It was fine for 1 or 2 nights but I wouldn’t want to stay any longer.

Expedia

with Partner

8.0

/10

Reviewed 357 week(s) ago

Hotels.com verified review

Easy to find, plenty of parking, nice check-in, clean room & bathroom but very noisy, hearing all the noise from other guests in the hotel areas as well as their rooms. Good breakfast choice. No-one on reception when leaving at 8.30 and it wasn't clear what to do with the key, so I had to leave it on the desk.

adam

Family

10.0

/10

Reviewed 438 week(s) ago

Hotels.com verified review

Great place, really nice staff. Food was great, but not heated enough. Rooms are dated and tired, in need of deep cleaning too. But will recommend for the low price that it's offering.

Thomas Pilarski

2.0

/10

Reviewed 466 week(s) ago

Hotels.com verified review

We had a valid/confirmed nonrefundable reservation for this hotel. We arrived to the hotel in the evening to find out that it is totally closed - everything was abandoned and it was dark: the place looked like a set for horror movies. We called the hotel's phone number provided on the reservation form from two landlines that belonged to a nearby restaurant and a hotel that were open at that time and from a cellphone to find out that the hotel's phone line was out of service. We were shocked that the hotel charged us for our stay (took our money) and didn't inform us that the hotel will be closed upon our arrival. We found ourselves in the middle of nowhere without a place to sleep in the evening - we felt cheated by the hotel. Are they doing this to other people too? Our vacation was interrupted and we had to look for another hotel for the night. We demand that hotels.com do something about this fraudulent hotel and provide us with refund and reimbursement from for such a horrible experience during our vacation.

Warren

6.0

/10

Reviewed 478 week(s) ago

Hotels.com verified review

This hotel is fine for a skiing trip but I won't be staying there again, I've stayed here quite a few times as it's very convenient and cheap but the last 2 times there have been coach loads of kids running a mock around the hotel until well past midnight and nobody seems to do anything about it. For an extra half hour trip up the mountain I'll be back to staying in Granada next ski season!

Verified traveler

Family

8.0

/10

Reviewed 481 week(s) ago

Hotels.com verified review

A good stop off one the way to Sierra Nevada for skiing

Warren Panter

6.0

/10

Reviewed 486 week(s) ago

Hotels.com verified review

I have stayed in this hotel before but this time it was horrendous.There was a school trip booked in to the hotel of around 50 children, running wild through the hotel and nobody doing anything to stop the noise. It didn't help with my room being at the top of the stairs on the 2nd floor but I could have been on the 6th floor and still heard the noise!!! Couldn't sleep until gone 12.30 am and I tonight seems like it is going to be worse!!

Verified traveler

Family

8.0

/10

Reviewed 487 week(s) ago

Expedia Group verified review

Having travelled a reasonable amount this hotel is fair and decent. The hotel is old but clean. Heating is excellent, food is Mediterranean. Which for me was fine. Great location only 10 minutes drive from the resort. Staff spoke English reasonably and were helpful. Plenty of free parking. I had absolutely no issues at all. And would stay there again. So I would recommend this Hotel. Tony

Verified traveler

4.0

/10

Reviewed 633 week(s) ago

Hotels.com verified review

Overall the staff at the hotel was unfriendly. You have to eat there if you do not have a car because there is nothing around the hotel. The shuttle takes you back to the hotel before the slopes have closed so you cannot ski for a full day. The room was uncomfortable and one of our beds was broken.

Wazza

8.0

/10

Reviewed 637 week(s) ago

Hotels.com verified review

Ideal location for skiing in Sierra Navada. hire your skis here as well and save a lot on the resort ski hire shops.

Verified traveler

8.0

/10

Reviewed 692 week(s) ago

Hotels.com verified review

It was a good basic hotel. Breakfast was good. Dinner was poor, simply because it was not served hot.

Verified traveler

8.0

/10

Reviewed 743 week(s) ago

Hotels.com verified review

- The description that this Hotel is close to Alhambra in absolutely false. It is 22 km in mountains. Be careful not to be mistaken if you want to see Granada and alhambra. This Hotel is for Ski athletics. + However they they offer a good dinner.

Verified traveler

Leisure Family

6.0

/10

Reviewed 334 week(s) ago

Expedia Group verified review

Nada en especial. Todo solo aceptable........,..,..............

Angie

Leisure Family

4.0

/10

Reviewed 336 week(s) ago

Expedia Group verified review

Wifi malo, habitaciones sin nevera y sin secador, la calefacción no funcionaba, la tv se veía fatal. El personal lo mejor.

Verified traveler

Family

10.0

/10

Reviewed 368 week(s) ago

Hotels.com verified review

Hotel de montaña ideal para familias

Andrés

Family

8.0

/10

Reviewed 373 week(s) ago

Hotels.com verified review

Nos han alojado en el mont blanc por obras en el santa Cruz

Raúl

Leisure with Partner

8.0

/10

Reviewed 374 week(s) ago

Expedia Group verified review

El entorno es magnífico, en la montaña. A 9.5 km de la estación de esquí

Verified traveler

8.0

/10

Reviewed 374 week(s) ago

Expedia Group verified review

El entorno es magnífico, en la montaña, rodeado de vegetación

Verified traveler

4.0

/10

Reviewed 381 week(s) ago

Expedia Group verified review

No tenian agua caliente, no se tomaron la molestia de notificarlo, sino hasta que se ponia la queja en recepcion. Las fotos del hotel por la web no son nada parecidas a la realidad del hotel.

Verified traveler

with Friends

6.0

/10

Reviewed 385 week(s) ago

Hotels.com verified review

Llevo muchísimos años quedandome en este hotel y en vez de ir a mejor va para atrás. Lo único que han remodelado el mobiliario del buffet ampliando un poco, muy poco, la oferta. Si queréis cenar paella ahí tenéis la novedad. La cena es de 20:00 a 22:30 cuando bajas a las 20:30 la mitad de las bandejas vacías, la reposición muy lenta. Y a las 21 un día ya habían cosas agotadas y que no reponían. Además que la calidad de lo que ponen deja mucho que desear. En el desayuno ha mejorado el café pero el zumo sigue siendo sirope de polvos. La calefaccion el primer día te asabas de calor y el último té helabas. La presión de agua en la ducha casi nula, si lo ponías hacia arriba no salía agua para hacerse una idea. Toallas con rotos del desgaste. En el bar tienes que estar avisando a recepción porque el camarero es el mismo que en el restaurante y va de un sitio a otro. En general mi opinión es que se le está cayendo una estrella y que deberían ponerse las pilas. Porque si los precios no bajan no debería bajar la calidad

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