One Shot Tabakalera House

Location very good to main transport hubs and about 39 minute walk through the town to the beach area.

Perfektu!

Not quite the experience we’d have expected. Very hard to find, then room had a few functionality and cleaning issues which weren’t resolved when flagged. Room then changed; some staff more helpful than others. Still a nice hotel in good location.

Nice place, but: sauna without shower and changing rooms, very noisy heating system, very noisy sewer….

One of the nicest places I have stayed!

Excellent large comfortable room

Lovely rooms, very friendly and helpful staff. Location is a little away from the town, but easy to walk to. Parking is away from the hotel.

Great location for access to the centre. Friendly helpful staff.

Staff were friendly. Breakfast was good!

Location is central but a bit awkward due to construction. Didn’t love the immediate area alone at night. Had to walk through construction to get to any places to eat. Bed was very comfortable and space was stylish. My air didn’t work and it was stifling in the room. Shower overflowed dramatically as the drain was stopped. Hair drying did not work. I attempted to “dial 9” for reception three times for more towels but there was no answer. In the morning the person at reception did not seem to believe my concerns. This was only one night so I kept moving. I have noticed that in response to previous reviews, management offers apologies that appear to put responsibility on the guest’s unreasonable expectations, but no accountability or apology. There are other places to stay with less hassle.

Very clean property; very close to bus and train station. 10-15min pleasant walk to beach/restaurant areas. Beside a lovely park. Rooms huge with nice toiletries and big shower. No tea/coffee making facilities. Didn’t try hotel breakfast.

For the money we really couldn’t fault the hotel. The room was spacious and very clean. It is about 15-20 min walk to the old town but we knew that when we booked.

Excellent location while arriving at the local Train / Bus station. Quiet and comfortable. Very nice toiletries provided by staff.

Excellent hotel

Small room, tiny windows nice design bad very sad no natural light in the room

Pros: Very clean, comfy bed, nice staff Cons: poor WiFi signal, TV casting outdated

Beautiful rooms in the same building as a cultural centre / cafe within easy walking distance of the city centre. Would have liked tea / coffee facilities in the room but otherwise perfect

This was our third hotel in San Sebastian and our least favorite. There was no parking on site and it was expensive to park about a 10 minute walk away. I should have noted this before booking. The hallway carpet was quite dirty. There were no good restaurants in the area. On the good side, the beds were comfortable and the rooms were large.

Great lication and near to main shopping area and the bus and train station Like the old building that the hotel is found in.

Hotel lobby just a desk in a converted Tobacco factory. That said the room we were allocated 110 on the ground floor. No direct view from the windows as the cills are 2mts high but loads of daylight (sky). All clean throughout. The very high ceilings / windows had very heavy curtains, one of which, the blackout liner was broken. We were assured we would not be charged for the damage done previously. We asked for a kettle but advised no cups available (nor tea / coffee) Breakfast (extra) was served in the basement by a seperate catering company . All food was served in jars. Different but quite nice!?! Asked receptionist if there were any nearby restaurants as the old town is a good 20min walk away (and as it was raining). We were informed No. She failed to suggest a nice restaurant/ bar on the 5th floor of the same building..... I don't think she wanted to be there.... Not sure I'd return.... Don't let that put you off San Sebastian...!